Conicelli Toyota of Springfield

Eric was a pleasure to work with. He answered all of my questions and communicated full transparency regarding pricing and details of each car model I was interested in. The process w He answered all of my questions and communicated full transparency regarding pricing and details of each car model I was interested in. The process was a breeze from start to finish and I highly recommend him! More

⭐️⭐️⭐️⭐️⭐️ I had such a great experience working Eric! He was professional, patient, knowledgeable, and made the entire car-buying process so easy and stress-free. He took the time to answer all of my que He was professional, patient, knowledgeable, and made the entire car-buying process so easy and stress-free. He took the time to answer all of my questions, never made me feel pressured, and genuinely worked with me to make sure I was happy with my purchase. You can tell he truly cares about his customers and isn’t just trying to make a sale. I would absolutely recommend him to anyone looking for a new car and will definitely be coming back in the future! More

I've had consistently good experiences with this dealership. Service advisors are knowledgeable, friendly and give full explanations for any questions I have dealership. Service advisors are knowledgeable, friendly and give full explanations for any questions I have More

Armando is a great salesman. He is very kind, very patient and knowledgeable. I will definitely send a referral. He is very kind, very patient and knowledgeable. I will definitely send a referral. More

The manager Joel Moralles is a disgrace to this Toyota. He does not know how to behave with customers. The agent Eric told us that the price of the car is $27340 and we asked if he could give it for $26000 He does not know how to behave with customers. The agent Eric told us that the price of the car is $27340 and we asked if he could give it for $26000. He said that he can't lower down the price. We asked if he could ask the manager. The manager, Joel came to our table and told us that he can give the car for $26K but he has to take out the tires first. Then he told me that even if we go to Japan and try to buy this car for $26K, we won't be able to buy it for $26K. He also told us that if he gives us the car for $26K, am I gonna pay the salary of agent Eric? When we let him know that his behavior was rude and he can't behave with any customer like this, he didn't seem apologetic at all. He was defending himself by saying that there are lots of customers who buy car from here because of him. He even told me that why did I drive more than one hour from NJ to his dealership to buy the car. Overall this guy does not deserve to be in this job. I would ask Toyota Corporate to look into the matter. More

Staff is friendly and does a good job of handling service requests in a timely manner. requests in a timely manner. More

Bought 2026 Tacoma Maria was knowledgeable & professional she was easy to deal with no sales pressure and friendly answered all our questions. Sales manager gave me a fair price for my trade in very happy wi she was easy to deal with no sales pressure and friendly answered all our questions. Sales manager gave me a fair price for my trade in very happy with the whole process. More

I would like to thank the service department for helping me, specifically the manager who was very professional. me, specifically the manager who was very professional. More

I had a very good experience with Conicelli Toyota. The staff was professional, helpful, and easy to work with throughout the process. They took the time to answer my questions and made everything feel The staff was professional, helpful, and easy to work with throughout the process. They took the time to answer my questions and made everything feel straightforward without unnecessary pressure. I appreciated the attention I received. Overall, I’m very satisfied with my experience and would recommend Conicelli Toyota. More

I am fine with the dealership but a little upset that the alignment machine never is operational when you check in alignment machine never is operational when you check in More