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Conicelli Toyota of Springfield

Springfield, PA

4.6
2,321 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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860 Baltimore Pike

Springfield, PA

19064

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Showing 2,321 reviews

March 16, 2024

Customer service was great. Service department were fantastic. They had me in and out in under 2 hrs More

by helentwalker02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Mar 18, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the positive feedback and five star rating. We appreciate it! Paula d., Customer Relations

March 16, 2024

Great customer service from beginning to end, the drop off customer svc rep to the cashier. All of them were great More

by OVERSEERLAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the positive feedback and five star rating. We appreciate it! Paula d., Customer Relations

March 16, 2024

Sorry, but Christina Randall was just an email confirmation name....don't know if I ever met her. But the gentleman who fixed my software issue was awesome!!! More

by houseofyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this positive feedback and five star rating. We appreciate it! Paula d., Customer Relations

March 15, 2024

Staff is always pleasant and professional. I am kept informed throughout the time I’m waiting. More

by Rett606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota of Springfield to maintain your vehicle's performance! Paula d., Customer Relations

March 15, 2024

Friendly, concerned staff. Great service. They are always willing to help you even with short notice. More

by mlcs13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this positive feedback and five star rating. We appreciate it! Paula d., Customer Relations

March 15, 2024

I love the service here and I would definitely suggest to others Thank you for your staff More

by TAYLORMADE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Mar 18, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this positive feedback and four star rating. We appreciate it! Paula d., Customer Relations

March 15, 2024

Always a great experience whenever I come in for service, very friendly and professional staff More

by jamk5012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this positive feedback and five star rating. We appreciate it! Paula d., Customer Relations

March 15, 2024

Took care of a wide range of services items and offered excellent advice. They missed one of my requests or I'd have given 5 stars. More

by travis.parchman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this positive feedback and four star rating. We appreciate it! Paula d., Customer Relations

March 15, 2024

Work is performed properly, but service advisors have no concept of customer service. Waiting times are long, in part because service advisors do not check for completed jobs. The "free" state inspection More

by RROHR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to hear about your recent experience that did not meet your expectations. Please contact me at 610-828-1400 x 1213 and I can take your name/phone number to have our service manager speak w/ you about your concerns. Paula d., Customer Relations

March 15, 2024

I purchased the RAV4 new and did all my service with this dealership because they were very professional and straight forward. The dealership is kept clean and updated. It is a pleasure to do business at t More

by BGARDNER823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Heffron
Mar 18, 2024 -

Conicelli Toyota of Springfield responded

We appreciate you choosing Conicelli Toyota to maintain your vehicle's performance and look forward to seeing you at your next service appointment! Paula d., Customer Relations

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