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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.4
853 Reviews

853 Reviews of Conicelli Toyota of Springfield - Service Center

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August 06, 2025

Joel Morales has been my salesman for the last 12 years and he's always a pleasure to work with. Tk More

by tfkerins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Conicelli Toyota of Springfield responded

Many thanks for your continued loyalty to our dealership. We appreciate your business and look forward to assisting you in the future. Paula d., Customer Relations

August 02, 2025

A great dealership, work is completed on time, everyone is very friendly, love my toyota More

by CPAKROUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Conicelli Toyota of Springfield responded

Thank you the positive feedback which lets us know we are achieving our goals in customer satisfaction. We appreciate your business.. Paula d., Customer Relations

August 01, 2025

Professionalism since the moment you drive into the service lot. Cashiers very friendly when greeted. More

by nupprdrby3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Conicelli Toyota of Springfield responded

Thank you the positive feedback and five star rating. We appreciate your business.. Paula d., Customer Relations

July 31, 2025

Good communication throughout the service. My car was ready on time and folks were courteous. More

by SOUTHERN1138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Conicelli Toyota of Springfield responded

Thanks for this five star review and positive feedback. We appreciate your business! Paula d., Customer Relations

July 31, 2025

Performed requested service, but appears to have been miscommunication between service tech and agent, regarding other recommended services. More

by rmark147
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Conicelli Toyota of Springfield responded

Sorry to hear that your recent service visit did not meet your expectations. I shared your concerns with our service manager asking him to kindly look into what took place. We appreciate your business. Paula d., Customer Relations

July 30, 2025

Service department is great. Always pleasant. Never feel pressured and always eager to help the customer. More

by drivingfool618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Conicelli Toyota of Springfield responded

Thank you for this five star review and positive feedback. We appreciate your business! Paula d., Customer Relations

July 26, 2025

Always friendly and prompt service the repair cost is explained and reasonable I love the extended contract for service on oil changes tire rotation etc.. More

by snow535719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Conicelli Toyota of Springfield responded

Thank you for this five star rating. We appreciate the positive feedback and your business. Paula d., Customer Relations

July 25, 2025

I appreciate how well organized the service department is. Yahsiah was great! The waiting area is very good. More

by tgoldsmith109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Conicelli Toyota of Springfield responded

Thanks for a great review and positive feedback. We appreciate your business. Paula d., Customer Relations

July 25, 2025

The service was fast enough for my job five stars for him it’s good More

by willchen6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Conicelli Toyota of Springfield responded

Thanks for this five star review and positive feedback. We appreciate your business. Paula d., Customer Relations

July 24, 2025

The representative hung up on me while I was complaining about car. Won’t deal with her again More

by CDOYLE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Conicelli Toyota of Springfield responded

Sorry to read this review regarding an unpleasant experience you recently had with our service center. I shared your concerns w/ our service manager and asked him to look into what took place. I am sure someone will be reaching out to you. Paula d. Customer Relations

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