Continental Toyota

Highest satisfaction for customer's service It was a first time purchasing a vehicle from this dealership. As I was interested on a 2016 Sienna Lim/Premium, I was hoping to a get a great deal wh It was a first time purchasing a vehicle from this dealership. As I was interested on a 2016 Sienna Lim/Premium, I was hoping to a get a great deal where I wanted to replace my old Sienna due to high cost of repairs. Elliot was very generous to help us out where he detailed every options to make it possible to purchase the van. The process wasn't really stressful and he explained everything thoroughly to better accommodate us. I would sure recommended him and would give 5/5 stars for greater knowledge and respectful to customers. More

Continental Toyota, Hodgkins, IL As a returning customer, I am very pleased with the service personnel, atmosphere and product at Continental Toyota in Hodgkins, IL. The promotions o As a returning customer, I am very pleased with the service personnel, atmosphere and product at Continental Toyota in Hodgkins, IL. The promotions offered were also a great incentive. I found it to be easy, comfortable and fair. I was able to make an informed decision from the comprehensive explanation on pro's and cons of either leasing or purchasing. More

CPO 2013 Camry Had a great experience at every level, starting from the website visit to signing and finalizing my purchase! Recently purchased a Certified Pre-Owned Had a great experience at every level, starting from the website visit to signing and finalizing my purchase! Recently purchased a Certified Pre-Owned 2013 Toyota Camry SE with a loan. I've struggled in the past to even get someone to want to help (first time purchasing a car, broke college student with no cosigner) and right off the bat the staff reached out via email and phone to work with me and get me the best possible loan from other banks. Within a week of my first inquiry I was driving out in my Camry and without having had dug myself into a deep financial hole. Everyone did all they could to get me the best deal and answered all my questions clearly and explained what everything meant. Service was friendly, staff is very knowledgeable and leave their egos aside! After spending the past 4 months looking for a used car, Toyota Continental made the headache go away. It really could not have been any easier and they were very understanding of the financial restrictions I had, avoiding unnecessary add-ons. More

2017 Camry Lease Had a great experience at Continental Toyota in Hodgkins leasing a new 2017 Camry SE. Staff was friendly and helpful. Got a very fair deal. Had a great experience at Continental Toyota in Hodgkins leasing a new 2017 Camry SE. Staff was friendly and helpful. Got a very fair deal. More

Chuck Gentile, Domenic Nanni are highly recommended! This review is way too late in coming. I purchased a 2015 Toyota Corolla in mid-September of this year. The first person I met when I walked into th This review is way too late in coming. I purchased a 2015 Toyota Corolla in mid-September of this year. The first person I met when I walked into the dealership was Sales Consultant, Chuck Gentile. Chuck was a consummate professional. There was no hard pressure sales techniques or disingenuous banter. Chuck listened to exactly to what I was looking for and needed. Based on my needs and financial capabilities he methodically began providing solid choices that made sense. I can not emphasize how helpful and insightful Chuck was. And, once I confident toward the selection of the Corolla he assured me the dealership would make every effort to assist me with acquiring financing. I sincerely recommend Continental Toyota and Chuck Gentile. Once I began the financing process I was introduced to the Business Manager, Domenic Nanni. Domenic is amazing professional. My credit is in rebuilding mode and Domenic explored numerous possible avenue to help me obtain the necessary financing that would not be overly financially burdensome. By the time I left the dealership, Domenic had created a financing program that fit my budget and got me back on the road. I sincerely recommend Continental Toyota and Domenic Nanni. More

Such an enjoyable experience buying a car. I am from Indiana and recently had the pleasure of working with this dealership to purchase a vehicle I found online. The salesman Jerry was by far s I am from Indiana and recently had the pleasure of working with this dealership to purchase a vehicle I found online. The salesman Jerry was by far someone I would refer to friends and family over and over again. He treated me and my mother such hospitality, not something you see too often anymore. I'm so happy with my purchase, and I never write reviews. But I was compelled to say thank you Jerry for a wonderful car buying experience! More

Best people to conduct business with. I came to continental toyota over Sam Adam reptution, one of the best manager I ever met. Also Bill Awad provided best service. Me and my family wil I came to continental toyota over Sam Adam reptution, one of the best manager I ever met. Also Bill Awad provided best service. Me and my family will be permmenant customer for continental Toyot . Keep up the good work. My remote starter installed while I am waiting. I did not need to take the loaner they offered me. Thank you all. More

Best car salesman I ever deal with This is my 5th time buying a car from car salesman joe buscemi, and always excellent car buying experience I have with him, seriously. He is very stra This is my 5th time buying a car from car salesman joe buscemi, and always excellent car buying experience I have with him, seriously. He is very straight forward and does not play the typical car salesman games like other car dealerships do. He listens to his customers and finds what kind of car the customer is looking for. He even went to another car dealership to get the car I wanted because they had the color and options I wanted and that's what makes him a excellent car salesman in my book. More

Outstanding buying experience Continental Toyota far exceeded my expectations on purchasing a used vehicle. The quality of customer service provided by Dean in sales and Domenic in Continental Toyota far exceeded my expectations on purchasing a used vehicle. The quality of customer service provided by Dean in sales and Domenic in financing was beyond stellar. The overall buying experience was exactly what I was looking for and would highly recommend anyone to make their next purchase, whether new or used, at Continental Toyota. Thank you much. More

Nothing stays the same, good things don't last Recall on front seat belts. Parts were ordered no one bothered to call me to tell me parts were in. I called and attempted to make an appointment onl Recall on front seat belts. Parts were ordered no one bothered to call me to tell me parts were in. I called and attempted to make an appointment only to be told that the parts were sent back because I didn't respond. How could I respond when they never called me. They reordered the parts and called me to tell me that the parts arrived. I made an appointment for Today October 29, my appointment was for 9:45. I arrived at the service department at 9:40 am. I was told it would take about 1 1/2 hours. I decided to wait. And wait I did. 4 hours and I'm still sitting in the waiting room. because they are trying to charge me $268 for recalled safety equipment, both front seat belts. I refused to pay and the cashier called someone out to see me. A service writer came out and said "do you have a question?". I said yes they are charging me for a recall that Toyota corporation issued and sent the notice to me. The service writer walked away The service writer never returned. Unfortunately I had to try to contact the general manager Joe Miglio. I tried calling three times only to be told he was not answering. The forth time I called worked. I had to have the general manager intervene. Joe listened and said he'd see about it. About 15 minutes later Joe came out with an invoice that was no charge and that it was a recall. I went out to retrieve my van that 20 minutes prior was supposed to be pulled up for me. Nope, it took Joe to tell the service personnel to get my van It 2:03 now. I wasted 4 1/2 hours of my life to have two seatbelts installed under a safety recall. It's ashamed it required the general manager to intercede to resolve this. Joe took care of the problem but the problem never should have happened. This was once a 5 star dealer. Like I said good things never last I don't know the name of the service writer but Joe Miglio knows. Sorry I had to bother you again but their is a definite cog in the wheels stopping things at Continental Toyota from working smoothly. My daughter who bought three vehicles from Continental tried to buy two new vechiles. After several calls to the sales department my daughter was told they couldn't match the deal (figures) on a 2016 loaded Tundra and a sienna. My daughter went to Toyota of Merriville Indiana and brought home two new Toyotas last night . Continental dropped the ball now 4 times. We should not have to require the assistance of the general manager everytime we attempt to do business with Continental Toyota by the way usually they wash you vechiles but not today and last time Joe Miglio had to tell them to wash the vechile 4 1/2 hours never again. More