Coon Rapids Chrysler Dodge Jeep Ram
Coon Rapids, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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The service department was being paid to do oil changes and other regular maintenance, by a purchased oil change package with inspections that we bought when we purchased the vehicle. They charged this co and other regular maintenance, by a purchased oil change package with inspections that we bought when we purchased the vehicle. They charged this company for inspections that were obviously not completed, as our brakes failed and we had to have an independent mechanic take care of the brakes for us. They stated that if the dealership would have taken the wheel off to look at the brakes, which according to the independent mechanic is a must for a visual inspection, they would have seen that rotor was about to fail. Since then we have had to make sure the service writer writes down things we think need to be inspected because on previous oil changes the technicians have not done so. The final straw was the fact they tried to charge me for something without even divulging that there was going to be an hours worth of shop labor just to look at it, and I do mean just look at it without an authorization to conduct any repairs. Now I just may have complained to them and the service manager about an hours charge if they told me about it but I wouldn't be a irate as I am bout the omission of the costs. In summation is the sales department was great but don't ever go there for service. More