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Coos Bay Toyota

Coos Bay, OR

2.8
194 Reviews
Mission Statement: We are pledged to fulfill the vehicle needs of our customers to their complete satisfaction with a genuine smile and sincere dedication. We are committed to enhancing our customers’ experience, continuously improving ourselves, helping everyone reach their full potential, growing our business, creating value and making a difference. A company is only as good as the promises it keeps-we pledge to keep all our promises. Vision Statement: Loads and loads of happy, happy customers bonded with happy, productive and caring employees dedicated to “Truly Exceptional” service. Coos Bay Toyota started 34 years ago with 9 employees. In 2013 we built a brand new facility at 2001 N. Bayshore Dr., (Hwy 101) Coos Bay, Oregon. We are full line Toyota franchised dealership, with services, Toyota warranty, sales and parts. Our technicians are ASE Certified. We offer the same high quality parts your vehicle was built with, and we keep a large inventory of Toyota certified parts in stock at our facility. Our online dealership at www.coosbaytoyota.com was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us. Lee and Guy Hawthorne Owners
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2001 North Bayshore Drive

Coos Bay, OR

97420

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Showing 194 reviews

November 13, 2018

Jhana Brown Her overall Acumen, attention to detail and product insight as well as her interpersonal dealings with all current, new and inquiring “Lookers”, provi More

by William Moseid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhana Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Coos Bay Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

October 15, 2018

Outstanding service! Bought my first brand new car ever! A 2018 Toyota Camry! Andrea was the best, making the whole experience easy and great! I got great service from her More

by SFreitag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Fitzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Maine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen
Oct 16, 2018 -

Coos Bay Toyota responded

Thank you for your review and congratulations on your new Toyota Camry! It is great to hear our team could provide you with a 5-star experience. Please don't hesitate to contact us if we can assist you with anything else. Enjoy your new ride! Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

April 13, 2018

New Fav 4 t was quick and easy. James was amazing and super knowledgeable and helped fit my wife and I into the right car. I never felt pressured and it was jus More

by tenn10ten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James LaBine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Larson
Apr 15, 2018 -

Coos Bay Toyota responded

Thank you for the great feedback, we are very happy to hear that James and Dawn were so helpful. We look forward to seeing you in our Service department for your maintenance. Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

April 06, 2018

No pressure,very helpful,verfy happy with my purchase I had not purchased another vehicle in 10-12 years and had no idea what was available. Andy was very helpful and we test drove a couple of cars. I fe More

by Westcoast11l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2018 -

Coos Bay Toyota responded

Thank you for the great review, we so glad that Andy was so helpful with your purchase. We hope to see you again. Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

February 25, 2018

Good folks to deal with, all the way around. The salesman (Marc) was very thorough in getting us what we wanted and made the process very quick and easy. We had one previous service on our older More

by JoyceD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Fitzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Firsching
Mar 16, 2018 -

Coos Bay Toyota responded

Thank you for the great review. I am glad to hear Marc could provide you with a quick and efficient car buying experience. We hope to see you again soon. Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

January 25, 2018

Awesome Deal and Service The Salesman Kelly Milburn was wonderful to work with. He made the process smooth and easy. The BEST deal and service in town. I will certainly come b More

by DeniseL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Fitzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2018 -

Coos Bay Toyota responded

We appreciate you taking a moment to leave us this great review. Kelly is an important member of our team and he will be glad to hear he could provide you with a positive experience. Please let us know when we can assist you again! Best regards, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

January 23, 2018

The best Service Experience Anyone could ask for. Had recall issues With my 2010 Camry That I purchased new from a another Dealer that I was unhappy With their resolve of the recall.. Coos Bay Toyota More

by Harryups
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Maine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Larson
Mar 16, 2018 -

Coos Bay Toyota responded

Thank you for your great review. I am glad to hear our team could provide you with a positive service experience. See you next time! Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

January 10, 2018

I’ve got my Soul! Izzy made my purchase quick and easy! He went above and beyond to assure that I got the best deal possible! Friendly staff everywhere. Purchased my fi More

by Soulgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Fitzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2018 -

Coos Bay Toyota responded

Thank you for your review. We strive to provide each of our guests with an outstanding experience and it is great to hear Izzy could do just that. We hope you continue to enjoy your new vehicle and look forward to working with you again. Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

October 12, 2017

Again BEST deal, price and service. This is the second car purchase from Coos Bay Toyota . Again I am so happy with my like new 2008 Toyota Highlander. This Toyota dealership takes p More

by Lindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Fitzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Sappington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Arnsberger
Oct 14, 2017 -

Coos Bay Toyota responded

Thank you for leaving us this great review, Lindy. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

October 06, 2017

repairs I had rodent damage to my air compressor and hoses. My awesome service person, Summer, told me the bad news awhich was the cost and then suggested I c More

by CAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer McNerney
Oct 09, 2017 -

Coos Bay Toyota responded

Thanks for your kind words! We appreciate Summer as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121