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Copeland Chevrolet Hyannis - Service Center

Hyannis, MA

4.4
560 Reviews
Call Service Center (508) 859-9668

560 Reviews of Copeland Chevrolet Hyannis - Service Center

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February 07, 2024

H. My service adviser was outstanding ! Efficent, friendly and professional . Service was completed on time and under the estmate it doesn't get better than that . More

by RSARSENEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

Helpful
February 06, 2024

Service was great. Everything came back done as I wanted it. Would use them again More

by Ethanpoulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Copeland Chevrolet Hyannis responded

Ethan, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

Helpful
February 06, 2024

Service dept and parts dept A + Always keep you informed and very professional The service dept does a great job The parts dept does a great job also More

by AP6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

Helpful
January 26, 2024

Excellent service got my truck right on and repaired so I could pick it up after work More

by pdw7777777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2024 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

Helpful
January 25, 2024

Great experience from George in sales to bill in finance it was painless and efficient use of my time. They explained my lease return but out in easy to understand terms and as well but g my new 2024 trax.i More

by Geoffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mignosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Sullivan in finance
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Jan 26, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us, Geoffrey. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

Helpful
January 25, 2024

Paid 180$ and still have stalling issues Did not fix the problem of my car More

by Dlcooke24
Recommend Dealer
No
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Jan 26, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. I'm available via any of these methods below. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

Helpful
January 21, 2024

Salesmen George was knowledgeable, helpful from start to closing and stands by. People in other departments were helpful and available. Nice to meet the crew and the owner. More

by AMEAGLE
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mignosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Grille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Sullivan and others
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Jan 21, 2024 -

Copeland Chevrolet Hyannis responded

We are very happy to hear George provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

Helpful
January 20, 2024

Had to wait for almost 2 hrs for oil change and inspectionn. Was told it would be about an hour. More

by spoutoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of these people
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Jan 21, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Bryan Scarpellini Managing Partner

Helpful
January 19, 2024

My car was completed way before they never called me into pay. I just had inspection. I have a Subaru. More

by ALSELDIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Copeland Chevrolet Hyannis responded

Thanks for sharing about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

Helpful
January 17, 2024

It's clean and very friendly there is always bottle water available in the fridge More

by COUGHLAN_CAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Copeland Chevrolet Hyannis responded

Carol, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Thomas met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

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