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Copeland Chevrolet

Brockton, MA

4.6
307 Reviews
We have been family owned and operated in Brockton, MA since 1970. Copeland Chevrolet is here to serve you with a full line of New Chevrolet Vehicles, and we take pride in helping you find the one that's right for you. If you're looking for reliable GM Certified or Pre-Owned Cars in Brockton, our sales team can help with its no-pressure philosophy. Let us show you what a great Chevy dealer should be. We promise to make your car buying experience efficient and stress-free. Copeland Chevrolet also has Chevy Financing Options and a fully certified Chevrolet Service Center in Brockton. Count on Copeland Chevrolet!
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955 Pearl Street

Brockton, MA

02301

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Showing 307 reviews

October 14, 2020

Highly recommend Russ Shomaker as a sales person he was friendly , professional , listened to my needs and worked getting me the truck I wanted for a good price. Never experienced typical high pressure sal More

by Jfcroak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Shoemaker
October 05, 2020

Don’t believe advertised pricing They list trade assist that is supposed to according to their website trade assist gets added to KBB value??? Not true was given a trade value and asked for numbers and the More

by Russc77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Reed, Keythsia Francois
Oct 05, 2020 -

Copeland Chevrolet responded

Here at Copeland Chevrolet, we strive for excellence, and are disappointed to hear that you received anything less. As mentioned via e-mail in the offer disclaimer, the trade-in assistance is added to your total trade-in allowance. Based on the actual book values of your truck we are actually allowing you over the published trade-in assistance offer. As mentioned, we were trying to accommodate you by working remotely so you did not have to come off the Island to get figures, but instead we have recieved a 1 star review for trying to help you. We wish you luck in your search for a vehicle.

Oct 05, 2020 -

Russc77 responded

Bait and switch and you expect gratitude I can do this all year

Oct 05, 2020 -

Copeland Chevrolet responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. We would like the opportunity to address your concerns. Please reach out to General Sales Manager, Max Reed at (508) 586-7900 when you have a chance. Thank you, and we look forward to hearing from you.

October 01, 2020

Jamie has accommodated me in every way possible. The service he provided me is the reason I return. I’ve also worked with Derek and he has also been very helpful, professional and friendly More

by ceh31964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek, Jamie DeVasto
October 01, 2020

Tareq was very helpful in my choosing Copeland To lease my new vehicle. I just happened into Copeland to try and look at the Chevy Colorado and we matched up with Tareq and he answered all of our questions More

by Kennywheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton. , Tareq Alallam
September 05, 2020

Jaime is a good face of Copeland Chevy he is always close to the action if a BIG decision needs to be made and always with a friendly smile and a good word of encouragement More

by william.hart9
Recommend Dealer
Yes
Employees Worked With
Jamie DeVasto
Sep 08, 2020 -

Copeland Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jaime here at Copeland Chevrolet! Thank you so much again for your feedback! We hope you have a great day!

August 25, 2020

While trying to have several recalls done at my local dealership (during Covid), I was turned away and told to call back in six months, as I did not purchase my vehicle there. I found the next neares More

by Dssd0603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Doug Samaha
Aug 26, 2020 -

Copeland Chevrolet responded

Hi, thanks for reaching out. We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 01, 2020

Getting sucked in! Saturday I located (2) Chevy Silverados for sale at Copeland I negotiated for one of them and made an appointment for Monday morning. My appointment More

by dennis
Friendliness
Recommend Dealer
No
Employees Worked With
Josh?
Aug 19, 2020 -

Copeland Chevrolet responded

Here at Copeland Chevrolet, we strive for excellence, and are disappointed to hear that you received anything less. We'd like the opportunity to discuss this with you. Please reach out to us at (774) 257-5881 at your earliest convenience to discuss how we can turn your experience around. Thank you, and we hope to hear from you soon.

Aug 19, 2020 -

dennis responded

Still looking for a Truck

July 18, 2020

We had a great experience at Copeland. Victoria was awesome! Professional, knowledgeable and personable. I will recommend her to anyone looking for a Chevy. Thumbs up! We are so excited about our new t More

by Truck Girl
Recommend Dealer
Yes
Employees Worked With
Victoria Peixoto
Jul 18, 2020 -

Copeland Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 10, 2020

Great experience easy simple fast very knowledgeable staff was so pleased with my buying a new car from this dealer such a pleasure all I can say is thank you More

by Letty
Recommend Dealer
Yes
Employees Worked With
Chris Ames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autumn Pluntke, Raina Oscar
Jun 10, 2020 -

Copeland Chevrolet responded

Hi, we are so happy to read such a great review about Copeland Chevrolet!

April 11, 2020

Great service Told me how much it was going to the penny. Right on. Pleasant tough to work during these time but he did a good job. More

by Gdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Samaha
Apr 13, 2020 -

Copeland Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Copeland Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!

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