Copeland Chevrolet

Great customer service The staff was very helpful and patient while i looked around for my truck They also did their very best to get me the best deal on my truck Robert F The staff was very helpful and patient while i looked around for my truck They also did their very best to get me the best deal on my truck Robert Fuller and Steve Buchanan were extremely helpful along the way as well More

2018 Silverado Victoria was awesome. My wife and I went in and she helped us get exactly what we were looking for.Victoria was pleasant, friendly, and extremely help Victoria was awesome. My wife and I went in and she helped us get exactly what we were looking for.Victoria was pleasant, friendly, and extremely helpful. I highly recommended Copeland and their salespeople. Our experience couldn’t have been better. More

Great dealership and staff Copland was a pleasure to do business with went to many others but they really did a great job with customer service and made me feel like I got what Copland was a pleasure to do business with went to many others but they really did a great job with customer service and made me feel like I got what I paid for in terms of a vehicle. The staff was attentive and victoria was a huge help in my decision process of getting my new truck. More

Left with a smile. First, I would like to take this opportunity to publically thank Rob for literally getting out of his sick bed and coming in to work the first thing i First, I would like to take this opportunity to publically thank Rob for literally getting out of his sick bed and coming in to work the first thing in the morning to see that my car was properly prepped and to deliver it to me, on what was to otherwise be a day of healing for him. Very much appreciated, Rob. I was not a typical customer and made several requests of Rob to provide upto date information on the status of my special order as it progressed from factory scheduling through actual manufacture and transport on its railroad and truck journey from the Grand River Assembly plant in Lansing, Michigan to Brockton, Massachusetts. Rob and his sales managers patiently responded to all of my requests for updates. It was a 5 month process from order to delivery including a grueling 30 day wait from when it was finally actually built to delivery. Contrary to what might be expected, accepting delivery of a new vehicle can be a daunting process (I know, here is where you can feel sorry for me). Rob eased that process, walking me through and explaining the intricacies of applicable rebates and discounts and the tradein discussion. I most appreciate Rob’s high level of attention to detail in visually going over the car prior to releasing it to me. I am confident that he would have picked up and have any minor imperfection corrected. Rob was able to demonstrate one of the important new features of my vehicle, which honestly, I would never have discovered even with a thorough reading of the owners manual and would never have stumbled upon accidentally. At this point in the delivery process, the last thing that I wanted to deal with was more user names and passwords. I appreciated Rob performing and assisting me through setting up BLUETOOTH, ONSTAR, WI-FI, SIRIUS XM, MYCHEVROLET app and whatever else. Further, Rob was faithfull in completing my several requests for saving trinkets and providing copies of unusual documentation. Rob is an example of the “new school” of auto salesmanship in his high level of integrity and putting the satisfaction of his customer first. Sounds really simple doesn’t it, but it is not universal. And yes, Rob is the one who will also be delivering my matching ZR1. More

Very satisfying! From my first contacts through emails to taking my first test ride my dealing with Copeland employees, especially Victoria, has given me a better feel From my first contacts through emails to taking my first test ride my dealing with Copeland employees, especially Victoria, has given me a better feeling of shopping at a dealership than I expected. All my questions were answered and if the answer was not known it was found in short order. The dealer offered a nearly new used truck at a very acceptable price. I financed through Copeland and received a rate comparable to that which my bank would offer. From my first phone contact through Matthew, then Victoria and mgr Steve, I felt confident in their knowledge and willingness to meet my needs. Thanks again to Victoria for your leg work in making my schedules work for me. Looking forward to my service being done at Copeland over the years. I'm sure I'll love the truck and your help with its maintenance. More