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Copeland Chevrolet
Brockton, MA
307 Reviews
We have been family owned and operated in Brockton, MA since 1970. Copeland Chevrolet is here to serve you with a full line of New Chevrolet Vehicles, and we take pride in helping you find the one that's right for you. If you're looking for reliable GM Certified or Pre-Owned Cars in Brockton, our sales team can help with its no-pressure philosophy. Let us show you what a great Chevy dealer should be. We promise to make your car buying experience efficient and stress-free. Copeland Chevrolet also has Chevy Financing Options and a fully certified Chevrolet Service Center in Brockton.
Count on Copeland Chevrolet!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 307 reviews
June 17, 2016
New 2016 Camaro Turbo Manual I would like to take the time and extend another thank you to Copeland Chevrolet who was able to get me the exact Trim package and color I wanted in t I would like to take the time and extend another thank you to Copeland Chevrolet who was able to get me the exact Trim package and color I wanted in the new Chevrolet Camaro. I picked up the vehicle within 24 hours after explaining my exact exterior, interior color choices, and most importantly 6 speed manual gearbox, even though it wasn't on the lot when I stopped by. Mainly I would like to stress if you are planning on shopping multiple locations to find a specific car, save your efforts and go to Copeland they can get you anything you want in a timely manner. Special thank you to Laura in Finance who did my paperwork and Ed who helped get me the car I couldn't wait to drive. -Rory More
by CamaroTurboRS
May 21, 2016
Service department is a rip off My husband had his truck towed to copeland, that was our first mistake. He was told that it was his fuel pump and would cost $900, so he authorized t My husband had his truck towed to copeland, that was our first mistake. He was told that it was his fuel pump and would cost $900, so he authorized the repai, the next day he received a call that the wires were broken and needed repais as well but not to worry it was included, ok the next day he gets a call the module is gone too. He believes it was the module all along since they first Installed the fuel pump and realized it wasn't that. Well $1275 later he took his truck home. My husband called a local gm dealership and was quoted cheaper prices in the parts, once he brought it to the attention of the service advisor he lowered the cost of the parts. We were offered 10% refund after posting a negative review but quite frankly I find that insulting More
by Janet
Employees Worked With
Can't remember the name sorry!
May 16, 2016
I will always buy from Copeland Chevrolet I have never had a better experience than the one I had at Copeland Chevrolet!! From before even walking through the door,my emails back and forth ei I have never had a better experience than the one I had at Copeland Chevrolet!! From before even walking through the door,my emails back and forth eith Scott, to walking in and having Russel be the most personable and knowledgeable salesman I have ever encountered. Ed and Tom were so helpful and made feel so comfortable. Steven was so patient and worked really hard to get me the best deal. Everyone was so friendly and professional, addressing me by my first name as soon as I walked in the door. They all know the true meaning of customer service!! Thank you All More
by Maggie B
Employees Worked With
Russel Grant, Steven Buchanan, Ed Cushing,Scott Mccarthy
March 06, 2016
Dave from California I live in California and found the car I was looking for at Copeland Chevrolet that is about as far across the US as you go. Ivan and his team made i I live in California and found the car I was looking for at Copeland Chevrolet that is about as far across the US as you go. Ivan and his team made it a smooth transaction I set up shipping and could not believe how easy it was. Thanks to to Ivan, Steve and their crew I'm enjoying my dream car. Dave More
by Dave from California
Employees Worked With
Ivan Greenblatt
December 31, 2015
pleasant surprise everyone that i dealt with at this dealership was professional and went above and beyond to make this transaction easy and painless. would recommend t everyone that i dealt with at this dealership was professional and went above and beyond to make this transaction easy and painless. would recommend them to anyone looking to prurchase or lease a vehicle. the sales manager, salesman and the finance officer were especially helpful. don't hesitate to do business with this dealership. aside from everything else the overall cleanliness of the showroom and rest rooms was impressive. More
by gingerg
Employees Worked With
ed cushing, spencer wakefield and steve buchanan
December 13, 2015
2008 Silverado check engine light on. My 2008 silverado with 63,990 miles, check engine light came on so i brought it into Copeland Service Dept. They told me that it was a P0300 code (eng My 2008 silverado with 63,990 miles, check engine light came on so i brought it into Copeland Service Dept. They told me that it was a P0300 code (engine misfire). The service dept. kept me informed of the progress. After several days and $736.00 later i was informed that the engine needed a new camshaft & lifters and that would cost another $4500.00 because G.M. would not cover it. I said no way and picked up the truck. On the way home the check engine light came back on. I took it to another Dealer and they took the fan belts off the truck and the chirping noise coming from the engine did not go away. The other Dealer told me that G.M. sent a tech service bulletin out and they know about the faulty camshaft & lifter problems on the 4.8 & 5.3 liter engines and the Dealerships are aware of it. I feel Copeland took me for a ride in my own truck for $736.00 without any repair to the problem. More
by chevyheartburn 2008
Employees Worked With
Inez Belbin
November 24, 2015
Waste Of Time I recently drove to Copeland Chevrolet from Norther VT to look at a used Suburban. I texted my contact at eh dealership whenI was a hour out as he ha I recently drove to Copeland Chevrolet from Norther VT to look at a used Suburban. I texted my contact at eh dealership whenI was a hour out as he had asked. He told me ask for Ed Cushing, the manger upon my arrival. It was a Sunday at 3:00 pm and it was raining out. The dealership was dead, I was the only customer in the place. When I walked into the dealership and asked to speak to Ed, I was pointed in his direction. I should have left then. Ed, the manger on duty, was so busy playing on the computer he could hardly lift his head to speak to me "what do you need" WOW, WOW no is that customer service. I explanined who I was and that I had been told to ask for him....... Yeah, what do need. He assigned me to a saleman. Nice enough guy but teh experince didn't get any better. The games began on my trade that had been worth 21k, but now was down to 18.5K wthout explantion beyond the fact that it was a "SL" not a "platnium" even though they had been told "SL" to begin with. Needless to say, I drove back to VT in the same car I arrived it More
by Jake6140
Employees Worked With
Eduardo Peralta, Ed Cushing, Ivan Greenblatt
November 11, 2015
2nd Service for New Truck Copeland was able to take me on a very short notice for my 2nd service. They did a great job and the service was done quicker than quoted, which is al Copeland was able to take me on a very short notice for my 2nd service. They did a great job and the service was done quicker than quoted, which is always nice. I did not buy my vehicle at this dealership, but they still extended every curtesy and treated me as if I had been a longtime customer. Many thanks to Doug in service, great job! More
by Silverado15
Employees Worked With
Doug Samaha
June 10, 2015
Poor customer service Beware!!!! Service department is rude. I waited almost 1 hour after they looked at my car to check out. Ignore the coupons in the value pack. I called Beware!!!! Service department is rude. I waited almost 1 hour after they looked at my car to check out. Ignore the coupons in the value pack. I called them because of the coupon but the add a bunch of extra limitations on it so that it cannot be used. My truck was in the garage for ten minutes and I was there almost two hours. When I called back to discuss I was spoken to by a very condense ding service rep!!! Not all women are idiots. I was raised by a mechanic ons only go to a dealer when it is my last resort. I will not be returning and will be sure to tell everyone I can. More
by Dani1974
Employees Worked With
Doug Samaha
April 24, 2015
5.3L engine swap Recently had to put a new engine in my 2007 Suburban. These guys were awesome. From the managers Jason Pappas to Rich Grondell, these guys came up wit Recently had to put a new engine in my 2007 Suburban. These guys were awesome. From the managers Jason Pappas to Rich Grondell, these guys came up with a plan for my truck. Service tech Chris Sylvia did an amazing and professional job on the install. Most importantly, they stuck to the exact quote despite having to replace a few small items that were not on the original quote. Fantastic experience!!! More
by Twins2
