Copeland Chevrolet - Service Center

evryone was very helpful and work with me to get my car fix in a timely manner fix in a timely manner More

My Silverado with 80K miles had very loud front end noise. Thought it was a tire but the tires are relatively new and rotated with every oil change. So that left a wheel bearing. After making an appoin noise. Thought it was a tire but the tires are relatively new and rotated with every oil change. So that left a wheel bearing. After making an appointment, which was pushed out because of the chip shortage, they didn't have any loaner vehicles for me for a few days. On my way to the dealer, the water pump blew. Slight grinding sound then stopped because the pump seized and broke the serpentine belt. Antifreeze was all over the inside of the engine compartment. My extended warranty has a $100 deductible. Copeland Chevy replaced the entire water pump assembly (not just the impeller) belt, antifreeze and diagnosed the front wheel bearing was bad and had play in it so they replaced the drivers side left hub assembly. Over $1,500 of parts & labor and my charge, $100. I"m extremely pleased with the service I receive here and that's why I keep returning. I feel a water pump should last more than 3 years/80K miles, but that isn't Copeland's fault. Derek, Chris and all the guys in the service dept are great people and will do everything they can to get you back on track. More

I have a great service experience with Chris with each visit. He is always ready to answer my questions on the timing of service for my Colorado. As well, when the service team finds something of concer visit. He is always ready to answer my questions on the timing of service for my Colorado. As well, when the service team finds something of concern Chris will discuss the urgency of the matter before proceeding. This is what you expect from a Chevrolet representative.. More

I called service to set up service for my 2018 equinox for my 2nd free oil change. When I called service I told them I needed an early appointment and had to wait. I did explain that I just got released f for my 2nd free oil change. When I called service I told them I needed an early appointment and had to wait. I did explain that I just got released from Roxbury V.A. The day before and had a early appointment at the Brockton V.A. And needed to be sure I could make my appointment. The service rep set everything up and when I got there I was out as promised. All pleasant staff at the desk, no upsell and delivered as promised again at Copeland. Thanks again S.J.F. More

Great service and great service representatives Made an appointment online, they were on time , I was in and out with no problems Great dealership all around and great service ! appointment online, they were on time , I was in and out with no problems Great dealership all around and great service ! More

I came in for a scheduled tire rotation and recall service. I asked them to charge the car while they worked on it. They told me they did but in fact they hadn't so I had the same amount of miles avai service. I asked them to charge the car while they worked on it. They told me they did but in fact they hadn't so I had the same amount of miles available to me as when I came in. I had driven up from cape cod, so it would have been helpful had they charged it. I had to stop at a Nissan dealership to get a charge to get home. Additionally, they set the tire pressure to 36 PSI when the specs call for 38. More

As always excellent service, efficient helpful and polite service personnel. Wait time is good and most time finished before the allotted time frame. Thank you. service personnel. Wait time is good and most time finished before the allotted time frame. Thank you. More

Brought my car in to get headlight replaced. Service was very quick and I was very pleased with how personable the staff was. Will definitely be back. very quick and I was very pleased with how personable the staff was. Will definitely be back. More

While trying to have several recalls done at my local dealership (during Covid), I was turned away and told to call back in six months, as I did not purchase my vehicle there. I found the next neares dealership (during Covid), I was turned away and told to call back in six months, as I did not purchase my vehicle there. I found the next nearest to be Copeland, and was promptly given an appointment four days out. I have also used the service department to help me with a very tough to diagnose issue and was blown away by the professional work from everyone in the service department as well as the very reasonable cost while delivering on all aspects down to the follow up calls. I was honestly going to write a letter and send lunch when my vehicle was finally fixed I was so happy but, (Covid) I didn’t feel it was appropriate at this time to send food. Thank You Copland Chevrolet Sincerely Dan SanSoucie More