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Copeland Toyota

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.7
786 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 786 reviews

December 04, 2025

Very pleasant and inviting people to deal with. Made the process of fixing my car very easy and quick More

by kalibuddz214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn forry
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Dec 05, 2025 -

Copeland Toyota responded

We appreciate your feedback about our service at Copeland Toyota. It's good to know our team made your car repair process smooth and efficient. Thank you for choosing us.

December 02, 2025

Outstanding customer service and attention to detail. Always available to discuss any issue. Facility is well run and managed. More

by Joneill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
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November 20, 2025

Dealership was under renovation, but it didn't hinder their work or the overall experience at all. Everyone was an absolute pleasure to work with and my cars service was handled same day! More

by ICEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2025 -

Copeland Toyota responded

We appreciate you sharing your experience with us. Our team at Copeland Toyota works hard to provide efficient service even during renovations. Thank you for choosing us for your car’s service needs.

November 18, 2025

Thanks to Catylun, (Managemdnt) Mark (service) and John (machnic) went above and beyond to resolve the navigation system More

by EaNo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
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Nov 18, 2025 -

Copeland Toyota responded

We appreciate your feedback about our team’s help with the navigation system. Thank you for choosing Copeland Toyota.

November 16, 2025

The dealership was extremely helpful in solving an electrical problem last week which was handled very quickly More

by mhorgan133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of full name . Steve from service
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Nov 16, 2025 -

Copeland Toyota responded

Our team is glad to hear the electrical issue was resolved quickly. Thank you for choosing Copeland Toyota. We appreciate your feedback.

November 16, 2025

Great customer service! Car was ready prior to the state of time. And I love the fact they make a video of the inspection of the car. More

by dr.lori.azzara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one listed assisted me
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Nov 17, 2025 -

Copeland Toyota responded

We appreciate your feedback on our customer service and inspection videos. Our team at Copeland Toyota strives to make your experience efficient and transparent. Thank you for choosing us.

November 13, 2025

Great dealership,service dept is awesome have been coming here and buying new trucks for quite a years. More

by jack.jacobsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Copeland Toyota responded

Thank you for being a loyal customer of Copeland Toyota. We appreciate your continued trust in our trucks and service department. Looking forward to assisting you again.

November 10, 2025

Brett Ellis was awesome to deal with. Would recommend him for your next car purchase. Love my new Tacoma More

by stephenfeyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Ellis
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Nov 11, 2025 -

Copeland Toyota responded

We're glad to hear you had a great experience with our team and that you love your new Tacoma. Thank you for recommending Copeland Toyota. We appreciate your feedback.

November 09, 2025

Everything went well, check in was easy. Got my recall taken care of. And got some needed work on my car done. All in the same day. More

by Active9711s
Recommend Dealer
Yes
Employees Worked With
Steve
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November 09, 2025

Service is good and people are super friendly. I love how I can text to schedule an appointment and I like it that they send reminder when it’s close to getting my car serviced More

by Cchuangier923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2025 -

Copeland Toyota responded

Thank you for sharing your experience with service scheduling at Copeland Toyota. We appreciate your kind words about our team and communication process.

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