Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Copeland Toyota
Brockton, MA
757 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs.
Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 757 reviews
August 30, 2025
Very efficient, innovative, on point, customer oriented. Will recommend them to anyone looking for their kind of business. Will recommend them to anyone looking for their kind of business. More
by Anne
Employees Worked With
August 26, 2025
Great experience at Toyota Copeland - Thank you for my new Camry! I recently bought a used Camry from toyota Copeland and couldn't be happier with the experience. The car itself is in fantastic shape, new Camry! I recently bought a used Camry from toyota Copeland and couldn't be happier with the experience. The car itself is in fantastic shape, and it's clear they take pride in the quality of their inventory. The team was wonderful to work with from start to finish. The sales staff Mr. Saeed was friendly and professional, and I never felt pressured. They listened to what I was looking for and helped me find the perfect car without any hassle. Mrs. CARLEEN from the finance department was just as impressive. She is efficient and worked hard to find the best financing options for me, made sure I understood every detail and made the paperwork process simple and straightforward. Thank you again to everyone at Toyota Copeland for a great buying experience. I'm excited to drive my new Camry and will definitely be back for my next car! More
by Diogo Dcosta
August 15, 2025
I just bought my second car from them. They are very upfront with you and they show you all the information and numbers. Easiest process I ever had buying a new car. They are very upfront with you and they show you all the information and numbers. Easiest process I ever had buying a new car. More
by Rjbwaters
Employees Worked With
Franz
August 13, 2025
Why We are giving a high CSAT rating to Copeland Toyota – Brockton, MA We’ve been minivan drivers since 1994 and just bought our fifth in June from Copeland Toyota for the first time. Since 2006, our l – Brockton, MA We’ve been minivan drivers since 1994 and just bought our fifth in June from Copeland Toyota for the first time. Since 2006, our last three have been Toyota Siennas—for dependability, service, and comfort. Price matters to us, and every dollar saved goes toward our special-needs son’s future, so we research thoroughly and visit multiple dealerships. At Copeland Toyota, Joe Cordero and Steve Brennan stood out. They were upfront, genuine, and respectful. We deducted that between them, they have over 30+ years of combined experience at Copeland. My wife and I agreed that 15 years x2 probably means the dealership is doing something right. We received a fair trade-in quote (ultimately sold privately) and, unlike other places, they didn’t hold our keys and registration hostage to pressure a sale and deposit after assessing the our 2016 200K miles minivan. Based on our research, the “Wind Chill Pearl” Sienna Limited with Macadamia interior we ultimately bought wasn’t in stock anywhere within 100+ miles. Joe and Steve told us this immediately and, within 24 hours, we received a call from the owner of Copeland outlining a clear plan to get it. Financing also turned out to be competitive after we told Finance Manager Marcenel Charles that Toyota’s initial rate wasn’t going to cut it. Overall, our customer experience was smooth and competitive. What truly inspired us to write this review was when the van was ready—late in the day on the Friday of July 4th weekend—Steve Brennan, with his wife following in their own car, drove it 60+ minutes from Brockton MA to our home, then 60 minutes back to Brockton. If you want a transparent, professional, and customer-focused buying experience, Copeland Toyota delivered for us. The attached picture is of Deandre Sims, me, my son Will, and Steve Brennan More
by Pull Your Weight
Employees Worked With
Steve Brennan, Joe Cordero, Marcenel Louis Charles, and DeAndre Sims
