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Copeland Toyota

Brockton, MA

4.8
847 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 847 reviews

March 10, 2026

Took my ‘13 Rav4 for 120k mile maintenance and almost $2k later (maintenance plus additional preventative servicing) the car is running smoother. However 4 days after servicing - on the first nice day - I no More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo
Mar 14, 2026 -

Copeland Toyota responded

Hello, We pride ourselves on the world class standards we maintain here at Copeland Toyota. I would appreciate the opportunity to address your concerns about your recent visit. Could you please email your preferred contact information to me? Thank you, Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

March 03, 2026

Everything about the experience was perfect. The car I had inquired about was ready when I arrived. They had all of the service records and the car was exactly as described online. The actual pu More

by Mdmccart
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We're glad to hear the process was smooth and the car met your expectations. We appreciate your recommendation.

March 02, 2026

Welcoming and friendly people that made me comfortable during my purchase. Explanation of what they have and what I am looking for. More

by Saio Kumalah-Bah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Usman - I am not sure of his last name
Mar 02, 2026 -

Copeland Toyota responded

Thank you for your kind words. Our team at Copeland Toyota is glad to hear you felt comfortable during your purchase. We appreciate your feedback.

February 28, 2026

I'm a loyal Toyota customer. I'm happy with Copeland sales and service crew. More

by Jean Brady
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brett Ellis
Mar 01, 2026 -

Copeland Toyota responded

We appreciate your loyalty and kind words about our sales and service teams. Thank you for choosing Copeland Toyota.

February 23, 2026

Hamilton and Joe were very polite and helpful. I don’t know what else to say. More

by Red
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2026

Family friendly experience sales person listening and sharing my thoughts and needs. Management explains details options. During the decisions making. More

by lallbalgobin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamilton Andrade
Feb 23, 2026 -

Copeland Toyota responded

Thank you for sharing your experience. We're glad our team could assist you through the decision process. We appreciate your feedback about Copeland Toyota.

February 18, 2026

Love Copeland, been a customer for years! I will always go back! Very happy customer! More

by dreamyc7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Brennan
Feb 19, 2026 -

Copeland Toyota responded

We appreciate your loyalty and positive feedback. Thank you for choosing Copeland Toyota for your vehicle needs. We're here whenever you need us.

February 17, 2026

I went to Copeland Toyota to buy a new 2026 Camry Hybrid. Dre was very patient, accommodating, and personable! He went above and beyond to find the right vehicle for me. One minor issue that has yet to be ad More

by New Toyota Camry Hybrid 2026 owner
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DeAndre Sims, Tony
Feb 17, 2026 -

Copeland Toyota responded

Thank you for sharing your detailed feedback. We appreciate your recommendation and will share your comments with our team to improve the finance process. Please feel free to reach out if you’d like to discuss the accessory issue further.

February 17, 2026

I have had the pleasure of working with Steve whenever my car is due for service. I love the video the service technicians send to my phone informing me of the work they are doing. From start to finish I am More

by Lorranic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Beals, Walter Cante Technician
Feb 17, 2026 -

Copeland Toyota responded

We appreciate you choosing Copeland Toyota for your Venza service needs. Our team works hard to keep you informed every step of the way. Thank you for recognizing their efforts.

February 16, 2026

Copeland Toyota of Brockton is the best place to buy a car. May God bless you guys. Happy doing business with you. ✌️♥️ More

by homosapienne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph ( sale man) , Tony ( sales manager )
Feb 17, 2026 -

Copeland Toyota responded

We appreciate your kind words and are glad to hear you had a positive experience at Copeland Toyota. Thank you for choosing us.