Copeland Toyota

Poor Customer Service; Wasted My Time. I reached out to see if they could beat a competitive offer from another Toyota dealership. Daneva McWilliams, the Internet Sales Manager, reached ou I reached out to see if they could beat a competitive offer from another Toyota dealership. Daneva McWilliams, the Internet Sales Manager, reached out to me. We discussed some preliminary numbers and talked about my trade. She asked me to send over pictures of my car along with the mileage and the VIN number, so I drove to a nearby empty parking lot to take clear pictures of the car from every angle. After I sent her the pictures, I never heard from her again. I left a voicemail as well as two emails. It's completely fine if they are not able to beat the competitor's price, but to completely ignore all of my communications after asking me to send pictures of my trade in is not only inconsiderate, but it's downright rude. I will not give my business to a dealership that would treat their customers so rudely. More

Alan Miller review I recently purchased a Toyota Camry from Alan Miller. Working with Alan was fun and pleasurable! I would certainly refer anyone needing to buy a I recently purchased a Toyota Camry from Alan Miller. Working with Alan was fun and pleasurable! I would certainly refer anyone needing to buy a car to Alan. More

My new car Good place to buy your car. Good welcome by Melvin Dahn, very professional and very helpful. Thank you Melvin, Carleen and Boss Mike. The best atten Good place to buy your car. Good welcome by Melvin Dahn, very professional and very helpful. Thank you Melvin, Carleen and Boss Mike. The best attention ever. More

Great experience at Copeland Toyota. This dealership has a wide variety of cars for the right price. Frantz Destine was very knowledgeable and answered all my question at Copeland Toyota. This dealership has a wide variety of cars for the right price. Frantz Destine was very knowledgeable and answered all my questions. I would recommend this dealership. More

Best Dealership This is the best dealership I have ever been to. Once I to to the dealership, Frantz was eager and willing to help my sister and I find our dream car. This is the best dealership I have ever been to. Once I to to the dealership, Frantz was eager and willing to help my sister and I find our dream car. Next, I test drove a car and immediately fell in love with the Toyota Corolla. The same day, I made a next day appointment with Frantz so I can bring my parents to view the car and to help me make a decision. He was so nice and kind to my whole family and made sure that our needs and requirements were met in regards to affordability. He even helped me trade in my old Nissan. Frantz was great and helped me through each step that I needed to do in order to get my new car. It is obvious that he has a passion and dedication to helping others purchase a car that they love. I will definitely recommend other family and friends to go to this dealership. I was overly satisfied with this dealership and it made my car shopping less stressful. More

Very happy with the whole experience. I felt I was listened to and that my concerns were taken into account.Everyone I met was courteous. (Dont have my car yet but expect to be satisfied. I felt I was listened to and that my concerns were taken into account.Everyone I met was courteous. (Dont have my car yet but expect to be satisfied. They are fixing a panel.) More

Smooth transition! My lease was almost up including my mileage so the salesman said if you lease a new car now we will pay the rest of your payments, and you don’t have My lease was almost up including my mileage so the salesman said if you lease a new car now we will pay the rest of your payments, and you don’t have to worry about the mileage, all true!!! Easy transition!!! More

New Lease Went to Copeland as my son recommended them. Great customer service by Roberson Saintfleurose. Everyone was very nice and friendly. I'll definitely go Went to Copeland as my son recommended them. Great customer service by Roberson Saintfleurose. Everyone was very nice and friendly. I'll definitely go back. More

Amazing as Always We just purchased a 2019 Toyota Tacoma. This is our 3rd purchase with Copeland after dealing with Boch for 2 purchase. We will never use another deale We just purchased a 2019 Toyota Tacoma. This is our 3rd purchase with Copeland after dealing with Boch for 2 purchase. We will never use another dealership other than Copeland! We have met the owner and even though we are a middle classed family he and all his staff has always treated us first class! Our Original salesman is now our finance officer. Nah Nguyen is world class! He speaks human and was NEVER overbearing or pushy! THANK YOU COPELAND TOYOTA! More

Despicable customer service A tattooed employee had the worst disposition that any one could have encountered and tried to talk down to me. HE WAS VERY VERY ABRUPT. A tattooed employee had the worst disposition that any one could have encountered and tried to talk down to me. HE WAS VERY VERY ABRUPT. More