Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Copeland Toyota

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.7
783 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
Contact Dealership

970 W Chestnut St

Brockton, MA

02301

Directions

By Type

Showing 783 reviews

August 13, 2025

Our salesman Hamilton was just the best in helping us find our Camry that met our needs and helped this techy challenged old girl navigate the programming of the app and set up of the console. He even c More

by n.rendini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HamiltonAndrade and Tony Fontes and Kevin Coyne
Report | Print
Aug 14, 2025 -

Copeland Toyota responded

We're thrilled to hear you had such a positive experience with our team in finding your Camry. It's great that everyone, from our sales and finance to the support provided while setting up your console, met your needs effectively. If there's anything else we can assist you with at Copeland Toyota, please let us know!

August 06, 2025

This dealership is very flexible, accommodating and understands my concerns. Although Mike has been my representative for the past few visits, I find everyone that works at Copeland Toyota to be kind a More

by Trishappleby
Recommend Dealer
Yes
Employees Worked With
The administrative assistants are all welcoming and helpful .
Report | Print
August 06, 2025

I feel like Everything went well thank you see you soon. I enjoyed the service More

by gracie21124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2025 -

Copeland Toyota responded

Thank you for sharing your experience. We’re pleased to know everything went well for you at Copeland Toyota. Take care.

August 06, 2025

I worked with Carlos, and he was very nice and knowledgeable. I also thought Carleen who I did final paperwork with was wonderful. Great teamwork! More

by Colleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos & Carleen
Report | Print
Aug 07, 2025 -

Copeland Toyota responded

Thank you for sharing your experience with us. Our team always strives to provide great service.

August 06, 2025

People working there are great ,the site is very complicated to log in ,the wait is very long for some easy service,like oil change and inspection.should be managed better for scheduling also no inc More

by Rafik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Aug 27, 2025 -

Copeland Toyota responded

Hello Rafik, Thank you for your feedback! We continually work to improve our customer experience, and your input helps us do just that. If you would like to further discuss your wait time, please don't hesitate to reach out to us. Thank you, Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

August 05, 2025

Hello, The price is very expensive for the services. Sometimes the services are not done well. Thanks, Gilberto Mendes More

by Vianandrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 04, 2025

Everything went well I will come back anytime my next trip will be my tires which Will be soon More

by mguelce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Copeland Toyota responded

Thank you for your kind words and trust in Copeland Toyota.

July 31, 2025

They were great very professional kept me informed with everything going on with my truck More

by boboh2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Copeland Toyota responded

Thank you for the kind words. We're pleased to know our team kept you informed about your truck.

July 28, 2025

I have leased 5 RAV4’s from Copeland Toyota and have been very satisfied with their service over the past fifteen years More

by janicelindstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All over the years. Service this time
Report | Print
Jul 28, 2025 -

Copeland Toyota responded

Thank you for your continued trust and loyalty over the years. We're glad our service has met your expectations with each RAV4 lease.

July 27, 2025

The model was ideal for the need of work and the reviews on line were supportive. Plus the helpful information provided by the dealer. More

by Joe
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
1
...
4
5
6
...
79