Coral Springs Honda

I wrote a text to the service rep the NEXT DAY who didn’t respond with, “bring it right back and we’ll fix it!” I the. Wrote the assistant manager 2 emails yesterday at 9am and 12pm. I followed up wi respond with, “bring it right back and we’ll fix it!” I the. Wrote the assistant manager 2 emails yesterday at 9am and 12pm. I followed up with 2 voicemails. I am still waiting for a response as of today, Friday, and the car was serviced on MONDAY!! This is yesterday’s email at 9:18 am: Hello Christian. I hope this email finds you well. I spoke to you on Monday, 8/19/24 after I was there from 7am-1pm with my son’s 2017 Honda Civic. I was asking you what I can do in the future to make a 7am appointment go more smoothly and work begin when car arrives at 7am for 7am appointment before things get backed up (similar to Doctor’s office, lol.) Each time I came, the cars were not “in service” u til 9:30 and later. Besides the A/C that was covered by Honda warranty, I also spent close to $500 on 2 filters and front brakes. I also spent over $1000 on my Honda 2011 CRV on 7/31/24 and was there from 7am-12:30 pm for an oil change. My son’s car came in with no problems with brake/tail lights yet after giving the car back to me, the right side of taillights are out. This was missed by technicians. I don’t believe in coincidences and I think that Technician Vega either forgot to reconnect wires or sensors or fuses (whatever….) I’d like to bring the car in tomorrow at 7am to have him fix it at no cost given the fact that I was there 6 hours and car was released to me with right tail lights not functioning yet I brought it in functioning. I trust Honda service and have gotten all my 3 Honda cars serviced exclusively at Honda since 2002. I left Holman Honda after 17 years during Covid to make the drive to Coral Springs as I felt you were more equipped to handle the pandemic, but the past 2 visits have taken 5 1/2 & 6+ hours respectively for 7am appointments. It is a hassle for me as in live in FTL and my son lives in Davie and spends 12 hour shifts in hospital rotations at Joe DiMaggio. Please let me know what is best time and date to come in and out before business to resolve this as expeditiously as possible. Thanks for your time and I appreciate your assistance in this matter. More

Great Amenities. Immaculate Presentation. Many people on staff. Looked like a professional dealership that seems comfortable in its Market. Immaculate Presentation. Many people on staff. Looked like a professional dealership that seems comfortable in its Market. More

The attention I received was very friendly and the work theydid on the Honda Pilot truck was excellent . The people in charge were Luis Pinto and Harrison Berke theydid on the Honda Pilot truck was excellent . The people in charge were Luis Pinto and Harrison Berke More

Very good experience with Russell and Lisa. Will recommend to my friends and family for sure Will recommend to my friends and family for sure More

Renew Honda accord hybrid 2024 have out alignment bring back to dealer to align service advise don’t want talk to you or look at you after the service car do little better but still move to right bought 2 back to dealer to align service advise don’t want talk to you or look at you after the service car do little better but still move to right bought 2 Honda here before now my 3th one and may be my last from here . Sale man and manager very nice but quality not that good Will try next car at Rick case next my house thank you very much More

Muy buena atención. Alta variedad de vehículos y precios para adaptarse a las necesidades del comprador. En pocas palabras un buen servicio Alta variedad de vehículos y precios para adaptarse a las necesidades del comprador. En pocas palabras un buen servicio More

It is a good place for you guys find your car, i did a good choice going on this place, i high recommend it! good choice going on this place, i high recommend it! More

Been here a couple of times, I like how you drive up they see your info (Luana Araujo the service consultant) was very informative/helpful, she then directed you to the lounge. I get my complementary drinks see your info (Luana Araujo the service consultant) was very informative/helpful, she then directed you to the lounge. I get my complementary drinks sit and relax until my car is ready. More

Faiz Kahn was knowledgeable and transparent throughout the entire process. He knew exactly what I was looking for and he did not withhold any information. Please give the customer a full tank of gas. The the entire process. He knew exactly what I was looking for and he did not withhold any information. Please give the customer a full tank of gas. The gas was on “E” when I left the dealership. More

Andre was so attentive to our every need and everyone was so professional and friendly. Juan helped us find the best interest rate too. Very knowledgeable for sure! Thank you. so professional and friendly. Juan helped us find the best interest rate too. Very knowledgeable for sure! Thank you. More