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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,100 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,100 reviews
May 01, 2025
Jordi Agosto, Brian Mitchell, and Gary Agler displayed the utmost professionalism and patience in order to complete my services. Not only that all 3 of them went above and beyond to try to solve my probl the utmost professionalism and patience in order to complete my services. Not only that all 3 of them went above and beyond to try to solve my problems within my limited budget. Jordi specifically was very communicative and empathetic to my complex situation. More
by lil_skilz2002
Verified Customer
May 01, 2025
Everyone is pleasant and professional, and work is always completed per plan. Appreciate the loaner too. completed per plan. Appreciate the loaner too. More
by cgeller
April 30, 2025
Never had a bad experience at Cortese. The people are all down to earth and go the extra mile to make sure you are totally satisfied. I don't shop anywhere else. The people are all down to earth and go the extra mile to make sure you are totally satisfied. I don't shop anywhere else. More
by m_m_benson
Employees Worked With
Other Employees :
Rob Baylon
April 29, 2025
Everything was great from start to finish. I would totally recommend coming back here to all my friends and family. I would totally recommend coming back here to all my friends and family. More
by hwfspazz
Employees Worked With
April 26, 2025
Very professional, courteous and fast service. The car rental was a brand new model like the one that I have. I would recommend this dealership! The car rental was a brand new model like the one that I have. I would recommend this dealership! More
by trenetteloyd
April 24, 2025
I bought a Tesla model 3 from this dealership and this was my experience… I was originally told the car would come with a charger. Upon asking again to make sure I would receive it, the salesman changed h was my experience… I was originally told the car would come with a charger. Upon asking again to make sure I would receive it, the salesman changed his mind and said no it doesn’t come with a charger but we’ll sell you a brand new one for $200 that we bought online. I had to bargain with him to get him to give it to me and included a $500 touchscreen with my trade in that I could’ve otherwise sold and recouped funds. Upon arrival he showed me the charger and it was obviously VERY USED and dirty as heck, not new like he said. I let that slide…. Then they pulled a classic bait and switch on the trade in value on my car which was originally agreed to be $6800 and then it was written for $6400 when I arrived to sign papers, another thing I let slide because I really wanted the car. And this was after I was honest with them about a light coming on my car and they asked me to fix it, to which I did before trading it in. After all of that I took the car home and it made suspension noise the whole trip, not to mention the cabin smelled like dirty feet because the air filters have never been changed. I also almost got into an accident because the horn didn’t work at all! I brought the car to Tesla and they had to replace the horn, control arms and lower lateral links!!! All of these are safety issues and the car should’ve never passed NYS inspection. The dealership gave me a hard time about proving it was a safety issue even though it is freaking COMMON SENSE if you work in the auto industry!!! I literally had to make threats and send a lot of documentation before they would agree to pay for the repairs!! And after all of that I got no apology and a snarky reply from the salesman. This place is absolute trash and will try to scam you any way they can. Zero customer service and just scummy business practices!! I really like the car but that has literally nothing to do with this dealership and there’s no way I’d recommend this place to anyone. More
by djgomer13
Employees Worked With
Weston
April 19, 2025
Rick was very warm and welcoming. He listened and understood my wants and needs, overall great experience. He listened and understood my wants and needs, overall great experience. More
by Shay
April 19, 2025
always excellent and friendly staff good waiting area kept updated advised before any service recommended dealers kept updated advised before any service recommended dealers More
by drahamdan
Employees Worked With
April 19, 2025
I really enjoyed the purchase of the 2021 Ram 2500. The crew that worked on the truck were very helpful, and did a great job. It took quite a bit of time, though, as my appointment was at 10:00, but di The crew that worked on the truck were very helpful, and did a great job. It took quite a bit of time, though, as my appointment was at 10:00, but didn't get done until almost 12:00. More
by Bobpowers
