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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
1,939 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,939 reviews
June 18, 2024
Was great working with Rick! He got us everything we were looking for at a great price! Couldn’t be happier He got us everything we were looking for at a great price! Couldn’t be happier More
by DJSHELDON0131
Verified CustomerEmployees Worked With
Helpful June 17, 2024
Mike in service was great! That is not why I wouldn't recommend you. The fact that you are charging a fee to pay with a credit card is ridiculous. It's not like your a small r That is not why I wouldn't recommend you. The fact that you are charging a fee to pay with a credit card is ridiculous. It's not like your a small restaurant with minimal charges from your clientele. Your service department billing can be $100, and most likely more, and now your charging your customers a fee on top of that?! People don't walk around with that kind of cash or a checkbook anymore. Meanwhile, I'm sure you get a better credit card discount rate than Sunny's restaurant. Horrible customer care. Shame on you. More
by cyacono
Employees Worked With
Mike
June 17, 2024
It is always a pleasure to buy a vehicle from Cortese. Everyone is always on point. Anna gets me exactly what I want. I will probably buy more vehicles in the future. Everyone is always on point. Anna gets me exactly what I want. I will probably buy more vehicles in the future. More
by EMW
June 16, 2024
They were straightforward and right to the point. No gimmicks and minimal negotiation was necessary. No gimmicks and minimal negotiation was necessary. More
by Acappotelli
Employees Worked With
June 14, 2024
It was easy to schedule service online, and receive confirmation. Service Advisor was attentive and promptly answered my questions during service. confirmation. Service Advisor was attentive and promptly answered my questions during service. More
by ddamico3535
Employees Worked With
Robert Balon
June 13, 2024
Fantastic dealership! Always provides their best to accommodate and go the extra mile. I would highly recommend them! Always provides their best to accommodate and go the extra mile. I would highly recommend them! More
by ehunt518
Employees Worked With
June 11, 2024
Always satisfied with their service and looking forward for next appointment. I recommend other people try out this dealer. Thank you! for next appointment. I recommend other people try out this dealer. Thank you! More
by pranamchhetri3
June 11, 2024
efficient check-in, Fair price for service, reasonable appointment schedule time. I would go back again appointment schedule time. I would go back again More
by plym34
Employees Worked With
June 10, 2024
I brought the truck in for a spongy break pedal, It feels like there is air in the lines. They say this is just the way it is. I traded in a truck just like this one so I'm very familiar with how the brakes like there is air in the lines. They say this is just the way it is. I traded in a truck just like this one so I'm very familiar with how the brakes feel in these and my old one was nothing like it. After reading several forums on this I found a fix. More
by braddettman
Employees Worked With
