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Michelle Reed
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Michelle Reed
Customer Relations Manager
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
15 Reviews
I have been with Cortese since 2007. I am very spontaneous, I enjoy meeting new people, shopping and spending time with people that leave an impression on my life. I have a Yorkie (Remy).
Read moreDealership Experience
17 yrs, 2 mos
Industry Experience
17 yrs, 2 mos
Languages Spoken
English
15 Reviews
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15 Reviews of Michelle Reed
April 22, 2024
Couldn’t be happier with with Cortese auto, great service, sales and a very friendly helpful staff. service, sales and a very friendly helpful staff. More
by Sam
Verified CustomerOther Employees Tagged: Dan Obrien, Chris Dunkleberger, Gary Alger, Derek Bridges, Samantha Cortese, John R Cortese
Helpful 
April 20, 2024
Seemed very unorganized, paper work got done wrong, things took longer than normal, wasn’t informed about everything things took longer than normal, wasn’t informed about everything More
by maryvaccaro4
Other Employees Tagged: Chris Dunkleberger, Derek Bridges
April 09, 2024
Had a great experience servicing my wife’s Jeep GC. I went there when the opened without appointment for an oil change and filter, the staff at Cortese and Mike were very nice and professional they go I went there when the opened without appointment for an oil change and filter, the staff at Cortese and Mike were very nice and professional they got me in and out very quickly, will go back again for other services. More
by Hussain Aljoher
Other Employees Tagged: Chris Dunkleberger, Mike Andreano
April 01, 2024
I am very happy with my Pacifica. I loved her since I saw her.Thank you Cortesse! I loved her since I saw her.Thank you Cortesse! More
by marisel.colon
Other Employees Tagged: Chris Dunkleberger, Gary Alger, John R Cortese , Marc Anthony
March 19, 2024
This people work here lie about the pricing and they hide a lot of fee and charges you later With big amounts They won’t tell you anything at first and at last bring your bills with big amount and fees a lot of fee and charges you later With big amounts They won’t tell you anything at first and at last bring your bills with big amount and fees More
by gangabista57
Other Employees Tagged: Chris Dunkleberger, Gary Alger
March 11, 2024
Michael (Service Advisor)was very friendly and kept me updated along the way. The service was performed on time and efficiently. Thank you for a good experiance that I have never had at a dealership befor updated along the way. The service was performed on time and efficiently. Thank you for a good experiance that I have never had at a dealership before. Would recommend More
by stevenmiller929
Other Employees Tagged: Mike Service Advisor
March 08, 2024
Rick Riola was so pleasant to work with. Everyone at Cortese is amazing. Both sales and service are first class. Everyone at Cortese is amazing. Both sales and service are first class. More
by dcortina2
Other Employees Tagged: Rick Riola, Dan Obrien, Chris Dunkleberger, Gary Alger, Samantha Cortese
February 12, 2024
Couldn’t have had a better experience from start to Finish excellent in all Levels to Finish excellent in all Levels More
by dmcnamara21
Other Employees Tagged: Gary Alger, Derek Bridges, Richard Godar
February 12, 2024
**Update - I was contacted finally to get my radio system looked at. The update I paid for did not fix the problem. I was advised that I need to replace it and it was not cheap. I appreciate the effort but t looked at. The update I paid for did not fix the problem. I was advised that I need to replace it and it was not cheap. I appreciate the effort but the charges for it is outrageous. $912.00 to replace my radio I don’t think labor is included. I suggest a smaller mom and pops garage can probably do the job cheaper. I am a little disappointed with that. Oh well Rob was very helpful, communicative and detailed with his work. I would like to give 5 star however my Uconnect is still not fixed. I been trying to reach someone to reschedule but no response. Can someone contact me back? More
by maila.lowery1113
Other Employees Tagged: Rob
February 02, 2024
This was my first trip into the Service Dept. I was treated with respect and a big smile. The problem is somewhat elusive but they did a extensive search to find the correct solution. The check - I was treated with respect and a big smile. The problem is somewhat elusive but they did a extensive search to find the correct solution. The check - in and check out was quick and painless plus the machine was just as clean inside as when I dropped it off. That was always a sore spot with a competitive brand, big name, local dealership that I purchased from in the past. They have my full trust the machine will be repaired 110 % as this Dealership has a long-standing history of satisfaction in Rochester. More
by Stazz
Other Employees Tagged: Chris Dunkleberger, Gary Alger, Anna Moretti, Kevin McGinnity , Mike Nazzaro Service Adviser,
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