Michelle Reed
Customer Relations Manager
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
I have been with Cortese since 2007. I am very spontaneous, I enjoy meeting new people, shopping and spending time with people that leave an impression on my life. I have a Yorkie (Remy).
Read moreDealership Experience
19 yrs, 4 mos
Industry Experience
19 yrs, 4 mos
Languages Spoken
English
35 Reviews
Write a Review35 Reviews of Michelle Reed
July 03, 2026
I did my homework prior to asking around town for a great deal a new Jeep Grand Cherokee L. Cortese Jeep in Henrietta was among the top few contenders. I enjoyed my visit and found a terrific deal on a leas deal a new Jeep Grand Cherokee L. Cortese Jeep in Henrietta was among the top few contenders. I enjoyed my visit and found a terrific deal on a lease on a new JGC L. The service department over the span of the lease has been a pleasure to work with along with the entire team. If you’re in the market for a new Jeep, I recommend you give Cortese Jeep in an opportunity to earn your business. They’re a great group of people too. They’re honest and will give you a great, if not the best deal out there. Thanks again! More
Other Employees Tagged: Dan Obrien, Chris Dunkleberger, Gary Alger, Steve Berardi, Kevin McGinnity
May 03, 2026
I've never experienced such blatant disregard for my needs or satisfaction from a business. Poor communication and lack of concern at every turn. The service superfailed to return my call. Michelle text needs or satisfaction from a business. Poor communication and lack of concern at every turn. The service superfailed to return my call. Michelle texted a satisfaction survey. My response was disregarded. The one thing they are is consistent. Consistently ignoring the customer. Pick any other dealership. More
Other Employees Tagged: Gary Alger , Mike Nazzaro
February 26, 2026
Weston went above and beyond. ..every step of the way. And so did Ray. Thank you both so much for all of your help! ..every step of the way. And so did Ray. Thank you both so much for all of your help! More
Other Employees Tagged: Weston Brainerd and Ray Brzezinski
January 14, 2026
THE SALES ASSOCIATE ANNA MORETTI, SALES MANAGER SAMANTHA CORTESE. ADMINISTRATIVE MICHELLE, AND THE FINANCE FILL IN MGR CHRIS AND THE ENTIRE DEALERSHIP WAS FRIENDLY, PERSISTENT, COURTEOUS AND PROFESSIONAL IN CORTESE. ADMINISTRATIVE MICHELLE, AND THE FINANCE FILL IN MGR CHRIS AND THE ENTIRE DEALERSHIP WAS FRIENDLY, PERSISTENT, COURTEOUS AND PROFESSIONAL IN EXTRA ASPECT OF THE TRANSACTION. THANKS AGAIN FOR A VERY GOOD DEAL. More
Other Employees Tagged: Chris Dunkleberger, Samantha Cortese, Anna Moretti , RAY BRZEZINSKI
September 12, 2025
Always satisfied with the staff at Cortese, I know my vehicle will be done right and I have complete confidence. vehicle will be done right and I have complete confidence. More
Other Employees Tagged: Dan Obrien, Chris Dunkleberger, Gary Alger , Mike Nazzaro
September 07, 2025
Cortese is the Best! Samantha and Jeff were so helpful and made the whole process so easy! So thankful for them! I love my new Jeep! Samantha and Jeff were so helpful and made the whole process so easy! So thankful for them! I love my new Jeep! More
Other Employees Tagged: Samantha Cortese , Jeff LaMartina
August 20, 2025
I always prefer Cortese because of their amazing service! Any time I have an issue/concern, they happily check out my vehicle. I’ve had the pleasure of working with Mike Nazzaro and each time, he is always a Any time I have an issue/concern, they happily check out my vehicle. I’ve had the pleasure of working with Mike Nazzaro and each time, he is always an active listener and addresses any concerns. Additionally, I’ve received a loaner twice and it has been the smoothest experience thus far. From the receptionist to the mechanics, this is a fabulous team. Thank you to the entire team at Cortese! More
Other Employees Tagged: Kevin McGinnity , Mike Nazzaro
July 05, 2025
We had a great experience with the entire crew at Cortese Jeep. Highly recommend working with them. Jeep. Highly recommend working with them. More
Other Employees Tagged: Dan Obrien, Chris Dunkleberger, Gary Alger, Steve Berardi, Kevin McGinnity , Mike Andreano, Richard Godar, Mike Nazzaro
February 18, 2025
Just bought a brand new Jeep! Excellent service throughout the process. Rick was great to work with! Excellent service throughout the process. Rick was great to work with! More
Other Employees Tagged: Rick Riola, Chris Dunkleberger
January 28, 2025
Excellent service I appreciate that being in the car business myself. They really take care of you. business myself. They really take care of you. More
Other Employees Tagged: Gary Alger , Mark the appointment taker is great to deal with. He gives a great impression of your business

