
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Service depatrment I really liked my service associate Nick Gudice. He was very professional and helpful. I also liked Lisa. However, my actual service to my vehicle wa I really liked my service associate Nick Gudice. He was very professional and helpful. I also liked Lisa. However, my actual service to my vehicle was not that great. I paid over 3000.00 dollars to get my vehicle fixed. Some of the work was done correctly but I still have to bring it back tomorrow for them to look at the same thing I originally brought it in for.. In addition, they had to take apart my dashboard to change a heater core but broke my lighter cover and my hazard lights and my towing system don't work.. All this worked before. Lastly, my engine light was on and the diagnosis was I needed a new catalytic converter. This was replaced and the light is still on. What should I think about all of this? More
Great to work with Great staff and technicians and very pleased with the deal on my new lease. The truck on the lot was equipped just the way i wanted it Great staff and technicians and very pleased with the deal on my new lease. The truck on the lot was equipped just the way i wanted it More
Cortese experience The service person handled my appointment quickly and courteously. The vehicle was taken care of within and hour, and the service person was there to The service person handled my appointment quickly and courteously. The vehicle was taken care of within and hour, and the service person was there to inform that my car was ready. No issues with the service personal, or the quality of the work performed. More
Good service I took my vehicle in for an oil change. Service technician found a small leak with my transmission pan. They looked after it and covered it under warr I took my vehicle in for an oil change. Service technician found a small leak with my transmission pan. They looked after it and covered it under warranty. My vehicle even got a car wash. I am pleased. Brian, the service advisor was very helpful and friendly. More
Great customer service Nick (in the service department) is very professional, diligent on his communication/follow up and overall a great person to deal with. I got the cal Nick (in the service department) is very professional, diligent on his communication/follow up and overall a great person to deal with. I got the call that my son's car was ready for pick up but when I arrived, he was working with another customer but he stopped what he was doing to let me know he'd be right with me. It was nice that he stopped what he was doing to let me know I was not being ignored. The car was driven up within 5 minutes and I was on my car. More
Longer than expected but satisfied I had to go back after I left because they didn’t fill my tires with air, and they didn’t switch my key battery and they charged me for an oil change I had to go back after I left because they didn’t fill my tires with air, and they didn’t switch my key battery and they charged me for an oil change that was supposed to be free, but they were all very nice and understanding therefore it all worked out! More
Purchase Pacifica Bought a Lincoln Aviator used from the Lincoln store in 2006 from Steve and were very pleased with him and Ed in service. Also had 2 airbag recalls an Bought a Lincoln Aviator used from the Lincoln store in 2006 from Steve and were very pleased with him and Ed in service. Also had 2 airbag recalls and a timing chain tensioner recall handled on our 2010 Charger that we bought in Texas at the Dodge store and where very pleased. We will defiantly be back for service and future purchases. More
Factory recalls Friendly service. Great turn around time. This will become my primary service center from now on. Had factory recalls fixed and also a state inspect Friendly service. Great turn around time. This will become my primary service center from now on. Had factory recalls fixed and also a state inspection More

New car purchase Anna was my sales associate, same person I used 3 years ago. She is AMAZING! She listens to what is important to me and delivers in a beautifully pack Anna was my sales associate, same person I used 3 years ago. She is AMAZING! She listens to what is important to me and delivers in a beautifully packaged vehicle. She makes the experience very easy and she is very efficient. My first car I bought with her over the phone after having an accident and stuck traveling for work. It worked out fine and I loved the car. This time I went in to talk with her for about an hour and picked up my new car later that afternoon. More
Convenient, Fast & Affordable. Best dealership ! I go for service here. Always have taken PERFECT care of my vehicle, team does a great job ! Plus great prices. I'm a very satisfied Best dealership ! I go for service here. Always have taken PERFECT care of my vehicle, team does a great job ! Plus great prices. I'm a very satisfied customer every trip there! Thanks alot Nellys Flores More