Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
1,896 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,896 reviews
May 01, 2024
My experience here has been good, Mike got me in on the day that was best for my busy schedule with no problem. The day I bought my truck in to have brakes done, they were very busy. Mike still had my truc day that was best for my busy schedule with no problem. The day I bought my truck in to have brakes done, they were very busy. Mike still had my truck done and back to me im a decent amount of time. ( quicker than what I thought it might be ). Even tho I feel like the brakes cost was a little pricey for a jeep ( sorry ) due to I was paying this amount when I had a Lexus gx460. I still will recommend someone to this dealership. More
by sharrel.evans
Verified CustomerEmployees Worked With
Mike Stellantis
Helpful May 01, 2024
Very easy to deal with very sincere straight to the point no hidden charges easy to deal with no hidden charges easy to deal with More
by philipduris69
Employees Worked With
April 30, 2024
I was greeted professional and promptly by Jordi, as soon as I arrived, we remained in contact thru out my service call. I would recommend your service dept to my colleagues because of Jordi. as I arrived, we remained in contact thru out my service call. I would recommend your service dept to my colleagues because of Jordi. More
by kenngmurray
April 29, 2024
It was a pleasure working with everyone as always. Highly recommended if looking for a vehicle. Highly recommended if looking for a vehicle. More
by thomasfogg
Employees Worked With
April 29, 2024
My check engine light came on again as soon as I drove off the lot. It is still on and my car is not inspected and I am driving around like this because I have 4 children and a job. sucks. I pay for a off the lot. It is still on and my car is not inspected and I am driving around like this because I have 4 children and a job. sucks. I pay for a bumper to bumper coverage. I need a full electrical check if the engine light keeps coming on for "no reason" and I need a rental in place of that while you guys do that. I have paid you 600$ both times I have had you "support" my car and each time, the check engine light has come on as soon as I leave. More
by brittany.schulik
Employees Worked With
maintenance department
April 28, 2024
An excellent experience from start to finish. My service advisor, Matt Nazarro., made the process seamless. He listened to the issues I was having and he and the team put in the work to make it c My service advisor, Matt Nazarro., made the process seamless. He listened to the issues I was having and he and the team put in the work to make it correct the first time. Thank you again. More
by nancydeg1
Employees Worked With
Matt Nazarro
April 25, 2024
This dealership makes you feel like your part of the family outstanding customer service, definitely a 10/10 family outstanding customer service, definitely a 10/10 More
by strategicsteps11
Employees Worked With
April 22, 2024
Micheal was very good and worked to make sure my warranty work was completed and covered. Additionally, he secured a loaner vehicle for me. Friendly staff! work was completed and covered. Additionally, he secured a loaner vehicle for me. Friendly staff! More
by bruce.andrewsjr
Employees Worked With
Mike Stellantis
April 22, 2024
Couldn’t be happier with with Cortese auto, great service, sales and a very friendly helpful staff. service, sales and a very friendly helpful staff. More
by Sam
Employees Worked With
April 21, 2024
The Tec Steve did a great job on informing me of things I needed to do to my vehicle and things that could wait to be done. He is the person I usually ask for. Everyone at the dealership is courteous, frie needed to do to my vehicle and things that could wait to be done. He is the person I usually ask for. Everyone at the dealership is courteous, friendly, knowledgeable and helpful. This is the only dealership I trust to buy my vehicles from and have them serviced. More
by DRumfola
Employees Worked With
Steve - Tec, Mechanic
