Cortese Chrysler Jeep Dodge RAM Mitsubishi

Left a voicemail. I had a terrible time getting ahold of someone to make an appointment. Multiple times have be the victim of the false marketing and would not recommen I had a terrible time getting ahold of someone to make an appointment. Multiple times have be the victim of the false marketing and would not recommend buying form this dealer. More

Never again First and last time I would ever go to Cortese. We did get a nice car at a nice price. But the experience was far from nice. We picked out a car on Su First and last time I would ever go to Cortese. We did get a nice car at a nice price. But the experience was far from nice. We picked out a car on Sunday and agreed to be in Monday evening to pick it up. Had some questions to clear up on Monday and had a hard time to get a hold of anyone. When we finally got a call back, we confirmed that we would be in at 5:30 to pick the car up. When we got there had to wait almost an hour to even start the paperwork. When we got to their finance person he said someone added wrong and the price was $17.50 more. Yes, that not a mistake he said it was $17.50 more. Now we are talking about a $30,0000 car. But I don't care if it was $1750 or $1.75 more. The whole thing had this sleazy stereotypical used car salesman feel to it. We just wanted to get out of there so we gave them the extra $17.50 and left. It's not about the money, it's the principle. I felt like I had to take a shower after I left the place. More

Cortese From start to finish my experience with Laurie for the internet inquiry to Sam handling the rest was outstanding I will purchase from Sam again From start to finish my experience with Laurie for the internet inquiry to Sam handling the rest was outstanding I will purchase from Sam again More

June 20 purchase of Dodge Dart Sam was very friendly and helpful but never "pushy" or overly aggressive. Purchasing the car was quick, and all of the paperwork was prepared on s Sam was very friendly and helpful but never "pushy" or overly aggressive. Purchasing the car was quick, and all of the paperwork was prepared on schedule. Overall, it was a nice experience More

Great car buying experience We received a call from the dealership regarding our van, they were looking for good used cars. At first I was skeptical thinking it was just a way of We received a call from the dealership regarding our van, they were looking for good used cars. At first I was skeptical thinking it was just a way of getting customers to come in. But something about the girl, Hannah, made me think it was worth checking out. I called and was put in touch with Sam Cubiotti nod was very pleasantly surprised with the sincere honest conversation we had. After about a 10 min. Call and a couple of call backs we had a great deal and were on our way to Rochester, 80 miles away to buy our new Chrysler 300. On arrival everyone treated us like we were the only customers there, and we weren't, they took care of all our concerns and we were on aright schedule so they speeded up the process and soon we were on our way home .Very Happy. I will recommend Sam and the Cortese dealership to anyone looking for a new or used car. Great atmosphere, clean showroom and courteous employees. I will definitely be back. More

Excellent Experience This is the second purchase for me from Cortese. Bob was excellent at answering all questions and never made me feel "pressured" to buy right then. This is the second purchase for me from Cortese. Bob was excellent at answering all questions and never made me feel "pressured" to buy right then. I would absolutely recommend Cortese and Bob to anyone looking for a new car. More

Issues at first but resolved! I had posted a comment a short time ago about the horrific issues I had during the process of purchasing my new Dodge Avenger and the service I receiv I had posted a comment a short time ago about the horrific issues I had during the process of purchasing my new Dodge Avenger and the service I received. John Cortese had contacted me and apologized for the issues I had and the service I had received from his dealership. Running a business myself I understand how things may fall through the cracks and how important it is that issues be resolved no matter if it is a big issue or small. John did take care of the issues to his best ability and I am happy to say that I am pleased with the service and the way things were handled. Yes it did take 7 months to get things finally fixed and proper however I understand at when issues are brought to a businesses attention sometimes it takes someone from upper management or even ownership to address the issue. In this case it had to get all the way to ownership in order to have things resolved. The car looks beautiful and the entire team was great about making sure all was taken care of and I was satisfied. You can tell that there have been some changes to the way the operation is run and the way a customer is addressed. It was unfortunate that I had experienced the issues I did at the very beginning but John and his team have made things right and I am thankful for that. This dealership did have its bumps but I believe all has been organized and corrected. If you choose to purchase from them I can truthfully say that if an issue should arise they will do what it takes to correct it. I will continue to bring the car in for routine maintenance as I only trust the dealership to touch any car I drive and that in another year and a half I will look at Cortese first before I purchase the next car. More

Such a great experience we bought a second vehicle I started out looking at a used vehicle from Coretese Dodge and both Sam Cubiotti and John Coretese were very helpful in making the buying process sim I started out looking at a used vehicle from Coretese Dodge and both Sam Cubiotti and John Coretese were very helpful in making the buying process simple. They worked with me on my change of direction, all along with no pressure to buy BUT making me feel they were interested in making me happy. I ended up with a GREAT deal on my new Challenger and I was so happy with the experience after closing the paperwork on my car we turned around and bought a new car for my wife. That experience was just as great. Both my wife and I will stick with Cortese for all our new vehicles we purchase based on the great experience buying our new cars. Great job, and thanks. More

AMAZING Experience!! I cannot begin to tell you how grateful I am to have stumbled upon Cortese when looking for my husband's new car. San Cubiotti was SOOOO knowledgeable I cannot begin to tell you how grateful I am to have stumbled upon Cortese when looking for my husband's new car. San Cubiotti was SOOOO knowledgeable, skilled, professional and friendly - he made the entire process seamless for us! He was able to make my husband's dream car a reality, and I will always be grateful for that! It was because of Sam and what he brought to the table that my husband and I decided to look for a new car for me. It was NOT planned at all - my car was only 2 years old! But, when you find someone so trustworthy, with such experience and knowledge, you need to take advantage of that. Sam found the car that was perfect for me - I couldn't believe it!! In short, the entire staff - from Sam to the finance guys and everyone in between - was SO amazing, I would DEFINITELY recommend them for years to come. Thank you all for being the standard that each and every car company should strive to achieve - we will be lifetime customers, I guarantee!! More