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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,220 Reviews

1,220 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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June 20, 2024

Always a pleasure to bring my vehicle to them. Polite, informative and timely. Service complete on time. More

by smariano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for your business and the great review.

June 18, 2024

Was great working with Rick! He got us everything we were looking for at a great price! Couldn’t be happier More

by DJSHELDON0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Always good service and very professional, always go to them for my service. Thanks again. More

by awolford2201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review. We appreciate your business.

June 18, 2024

Everyone was polite and professional and my issue was solved with a minimum of fuss. More

by steve@wrensroostbarn.com
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rob, Mike
Jun 19, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your business.

June 17, 2024

Mike in service was great! That is not why I wouldn't recommend you. The fact that you are charging a fee to pay with a credit card is ridiculous. It's not like your a small r More

by cyacono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
June 14, 2024

It was easy to schedule service online, and receive confirmation. Service Advisor was attentive and promptly answered my questions during service. More

by ddamico3535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Balon
June 11, 2024

Always satisfied with their service and looking forward for next appointment. I recommend other people try out this dealer. Thank you! More

by pranamchhetri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Jun 12, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review. We value you as a customer and thank you for your business.

June 11, 2024

efficient check-in, Fair price for service, reasonable appointment schedule time. I would go back again More

by plym34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your feedback and will continue to strive for 5 stars! Thanks for your business.

June 10, 2024

Scheduled last minute, they noted a recall and took care of everything in timely fashion More

by ppalmer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Jun 12, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review. We appreciate your business.

June 10, 2024

I brought the truck in for a spongy break pedal, It feels like there is air in the lines. They say this is just the way it is. I traded in a truck just like this one so I'm very familiar with how the brakes More

by braddettman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I apologize that we were not able to diagnose your concern. We thank you for your feedback, it does help us. Again I do apologize.

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