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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,216 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,216 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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June 04, 2024
Had some issues with initial service visit but worked with mgmt to authorize addl’t complimentary repairs to improve overall experience the second visit. Will continue to use Cortese and withhold the lo with mgmt to authorize addl’t complimentary repairs to improve overall experience the second visit. Will continue to use Cortese and withhold the long-lasting relationship that we have built over the last 15yrs. More
by Matt R
Verified Customer
June 04, 2024
Service department at Cortese is excellent. Very professional and courteous. The guys have always taken the time to answer any questions I have. Very professional and courteous. The guys have always taken the time to answer any questions I have. More
by jods7312
Employees Worked With
Mike Nazarro, Rob Balon - 5 STAR
June 03, 2024
Service was great found a problem I didn't now I had and fixed it right away. fixed it right away. More
by wanilosky
Employees Worked With
June 03, 2024
very professional staff excellent service competitive pricing from setting up the appt to completion of the repair was very easy pricing from setting up the appt to completion of the repair was very easy More
by ronaldferrante86
May 30, 2024
Completed the work at no cost to me, all warranty. Gave me a loaner which was so nice! They communicated updates along the way. Great experience. Gave me a loaner which was so nice! They communicated updates along the way. Great experience. More
by jscat445
Employees Worked With
Jordi
May 30, 2024
Derek and the Cortese Team took Great care of us! Best dealership experience to date!! Best dealership experience to date!! More
by CJWINS23
Employees Worked With
May 28, 2024
They were very helpful in making sure that my Jeep got the recall update that it needed once the part was in stock. Very friendly. the recall update that it needed once the part was in stock. Very friendly. More
by evan_mcconnell
Employees Worked With
May 27, 2024
derek was great to work with - i enjoyed the experience as i came from the buffalo area as i came from the buffalo area More
by pythagoras3450
Employees Worked With
May 27, 2024
The very best service. From being greeted when you drive in, by a very friendly person who was knowledgeable about all I needed.please give him a A plus for his bring a gre From being greeted when you drive in, by a very friendly person who was knowledgeable about all I needed.please give him a A plus for his bring a great employee More
by w2gen
Employees Worked With
Sorry for not knowing his his name
