Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,220 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Completed the work at no cost to me, all warranty. Gave me a loaner which was so nice! They communicated updates along the way. Great experience. Gave me a loaner which was so nice! They communicated updates along the way. Great experience. More
They were very helpful in making sure that my Jeep got the recall update that it needed once the part was in stock. Very friendly. the recall update that it needed once the part was in stock. Very friendly. More
derek was great to work with - i enjoyed the experience as i came from the buffalo area as i came from the buffalo area More
The very best service. From being greeted when you drive in, by a very friendly person who was knowledgeable about all I needed.please give him a A plus for his bring a gre From being greeted when you drive in, by a very friendly person who was knowledgeable about all I needed.please give him a A plus for his bring a great employee More
Great service excellent work done on my car. Friendly anchor service were recommend to others. Friendly anchor service were recommend to others. More
Terrible service. Took my Ram1500 in for an oil change and tire rotation. Service was not completed correctly which caused my truck to be left at the dealer for over Took my Ram1500 in for an oil change and tire rotation. Service was not completed correctly which caused my truck to be left at the dealer for over a week. More
Had an issue with this dealer listing "coupons" under service coupons on their website, then the service rep does not honor them. The service rep, Mike Nazzoro, is rude to customers and unwilling to appl service coupons on their website, then the service rep does not honor them. The service rep, Mike Nazzoro, is rude to customers and unwilling to apply coupons listed on their website. This is the second time I've had issues with him not applying coupons, and now they tell me the "coupons" listed on their website are not coupons at all but only starting prices, but there's no transparency on their pricing so I never know what costs will actually apply. Mike also claims to never know what specials they are running because they come from a third party, then why are they even listed on their website under service coupons? Overall, I will never work with Mike again, I don't need to go to a dealer to be spoken to with a rude tone as though I'm bothering him. Plenty of other dealers in the area that go above and beyond to provide great customer service, and are transparent about their service pricing. More
This dealership has been the only place we purchase a car or have our cars maintained in the last 40 years. Nick Nazzaro is absolutely wonderful. Before him were many other wonderful service advisors. The or have our cars maintained in the last 40 years. Nick Nazzaro is absolutely wonderful. Before him were many other wonderful service advisors. The sales personal have always been very good. The sales person is not the one we continue to have a good relationship with. It has always been your service advisors that have been so professional and courteous and kind. Nick always goes above and beyond. He even told me he was refusing to do our "quarterly" maintenance. He explained to me that my van did not need routine maintenance that often and he could not in good faith keep allowing me to spend the money that I was spending. Now - Who Does That??? MY opinion only Cortese Dodge hires people with that kind of integrity, knowledge, and professionalism!! Keep up the good work. Cortese is the very best and I have sent many people to you when they tell me they are looking for a new or used card. More