Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,230 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
The service team at Cortese JEEP exceeded our expectations. They performed the service work in a professional and expedient manner. Everything was resolved as promised, and we were treated with r expectations. They performed the service work in a professional and expedient manner. Everything was resolved as promised, and we were treated with respect and care More
When I went on 8/19 they were very rude and way to much to type. Now today 8/24 the key they programmed and charged me a arm and a leg doesn’t work! Got stranded and now have to take time out of work to ha to type. Now today 8/24 the key they programmed and charged me a arm and a leg doesn’t work! Got stranded and now have to take time out of work to have them correct their error. More
Worked with Gary in service department and his team did a wonderful job on my old truck. Awesome communication, excellent service throughout and they fixed its issues. Would recommend without hesitation! wonderful job on my old truck. Awesome communication, excellent service throughout and they fixed its issues. Would recommend without hesitation! More
My first visit for maintenance (after leaving another Dodge service provider). Very pleased. Very friendly staff. Quick turnaround. Found my new service provider and dealer! Dodge service provider). Very pleased. Very friendly staff. Quick turnaround. Found my new service provider and dealer! More
After some back-and-forth conversation with the service team, it was finally understood what my issues were and they were taken care of immediately. team, it was finally understood what my issues were and they were taken care of immediately. More
Courtesy is understatement to the degree respect, friendliness and professionalism of all employees I talked to. friendliness and professionalism of all employees I talked to. More
Totally disappointed with Cortese ! On my first trip, they fix my check Engine light then come back again after 4 days. When I go back to services center to re-check again that they me On my first trip, they fix my check Engine light then come back again after 4 days. When I go back to services center to re-check again that they mention, it's require to replace another parts for same error code. They made order and mentioned "come back 4 days", after 7 days when I call them "it's gonna take 2 weeks to fix". it wasted my time and I can't fix my car before long trip that I had mentioned many times. I'm disappointed with their services that doesn't take responsibility. their services is very low !!!!!!!!!!!!! More
Person I worked with (I can’t remember his name) was friendly and helpful. I showed up at the wrong time (I confused it with an appointment time for something else the following week) and they still got friendly and helpful. I showed up at the wrong time (I confused it with an appointment time for something else the following week) and they still got me right in and took care of my car. I appreciated that! More
Great service cordial car was fixed on time and pleasant workers would come back to them workers would come back to them More