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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,230 Reviews
Call Service Center (800) 952-7892

1,230 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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May 30, 2022

Love the communication and quick service they do for me. Never have any issues with the friendly staff More

by CPERRY1027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Cperry1027, we are so pleased you enjoyed your visit to Cortese Mitsubishi!

May 30, 2022

Mike Nazzaro in the service department was outstanding! ! He followed with everything being done to my vehicle! More

by usmalloyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike,Nazzaro
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Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Usmalloyk, we're so glad that we were able to go above and beyond your expectations!

May 28, 2022

Best to do business with. Very knowledgable people who make you feel like family. What more can I say? More

by kdernoga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Godar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Ladelfa
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Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Kdernoga, we're glad to hear you enjoyed your visit.

May 27, 2022

Great experience ! Kind workers and efficient service for my oil change and tire repair. John was a delight and very helpful. More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark P.
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Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Rachel, thank you so much for the positive review!

May 24, 2022

Great friendly people! Very knowledgeable and helpful!! I would recommend this dealership and I have in the past! More

by lestjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : todd letine
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Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Lestjo, thank you so much for the positive review! We can't wait to see you again, have a great day.

May 23, 2022

Pleasant! Curteous service members and staff and comfortable chairs in waiting room with cable TV. More

by krystyna_cruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Balon
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Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Krystyna_cruz, reviews like this give us motivation and help us ensure we provide high-quality care.

May 20, 2022

Extended warranty told me 1 thing and the dealership told another ended up paying for the repair More

by Christopher Weimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Rick.lake, we are glad we could help! We are disappointed to hear that you did not have a more positive experience with us at Cortese Mitsubishi. Please feel free to call me at 585-277-3287

May 20, 2022

Mark was extremely helpful and. caring he worked with me not against me the experience was wonderful and my van was very well taken cared of in other words wouldn’t go to no other De More

by willinghamv2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
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Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Willinghamv2, it's experiences like yours that really keep us motivated!

May 19, 2022

Excellent, no problem scheduling, in and out as promised, service was exceptional, reasonable cost with discount options available... More

by pcannonsr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Pcannonsr1, thank you for taking the time to leave a review for us at Cortese Mitsubishi. We're happy we could meet your expectations!

May 19, 2022

Mike N did a great job explaining and clarifying my services. Helped me understand the topic and next service requirements More

by Jpcuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike N was my main contact I wrote about. He did outstanding TY
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Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jpcuse, your wonderful feedback and rating mean a lot to us.

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