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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,227 Reviews

1,227 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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August 21, 2021

My experience had been a great one, they were fast, efficient, and no hassle. The were courteous and very helpful. More

by BryantAngelin5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andreano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Sneddon, Mike Kuney,, Michael Amalfi
Sep 02, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

BryantAngelin5, your comments keep us motivated and working hard for all our guests! Samantha Cortese Customer Relations Manager 585-277-3214

August 20, 2021

I needed a driving light bulb replaced and Mark Pflieger had it replaced for only $36 instead of $136 dollars. Definitely coming back. Great job Mark! More

by kevinleebradford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pflieger
Sep 07, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Kevin!!

August 15, 2021

Had service and all was great. Lisa was the person I made my appointment with and she was great! More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Rob in service, Kevin in rentals and Lisa for service appointment
Sep 07, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Bill!

August 11, 2021

It was a good time and pretty quick and it was affordable. I would recommend this place and go here again for service in the future. More

by soliduspaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

August 09, 2021

The best! Professional! Friendly! Welcoming! Talented! Thoughtful! Smart! Amazing talented dealership that goes out of the way for there customers. Couldn’t be more happy and wouldn’t shop anywhere else More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Sam!

July 30, 2021

I explained fully my concern regarding an odor in my car that only appears when it rains. The issue was not found and the suggestion was to do a bomb that I could purchase off Amazon. unacceptable. I asked More

by ksedore
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Multiple
Sep 07, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry to see that you didn't have a good experience. Please feel free to reach out to me at s-cortese@corteseauto.com. I would be happy to help!!

July 19, 2021

Todd Lentine was an absolute pleasure to work with, as was Samantha Cortese Thank you for getting my lease! This company is the best, definitely work with Todd if you go! More

by jluap1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Lentine
July 13, 2021

They got my vehicle in and fixed quickly. My advisor was very nice, helpful and made a great recommendation that saved me money. I would highly recommend having your vehicle serviced here. More

by rsmith45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2021

The appointment was longer than I expected but all went well. More

by misstj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all went well
June 24, 2021

Always a pleasure to have my Pacifica serviced at Cortese Chrysler. Staff are helpful and knowledgeable about me and my vehicle. A great place to do business! More

by Pacifica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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