
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,353 reviews
Service on my ford edge I had to come in and get a replacement tire. However the wait was very long. It got done, but not to the usual standards from Cortese. I assume to the I had to come in and get a replacement tire. However the wait was very long. It got done, but not to the usual standards from Cortese. I assume to the current health situation this is why, Hopefully it gets better. More
Burt was amazing Glad I returned to Cortese. I am a consumer and to begin by stating that they I did not anticipate enjoying the purchasing process, in fact I was drea Glad I returned to Cortese. I am a consumer and to begin by stating that they I did not anticipate enjoying the purchasing process, in fact I was dreading it; to describe my experience: No-pressure, didn't feel rushed Trustworthy They listened to me Quick and painless — it took a little longer then expected Burt and Darren were professional and polite Attentive to customer's needs More
Service is outstanding... always upfront with the potential cost and how long the repair will take. The service technician fixed the problem and had me back on the road sooner than expected! potential cost and how long the repair will take. The service technician fixed the problem and had me back on the road sooner than expected! More
I had a great experience getting my new car during the Covid 19 crisis. Wayne worked with me to make sure everything went smoothly. Thank you. Covid 19 crisis. Wayne worked with me to make sure everything went smoothly. Thank you. More
Again, we had an excellent experience buying our new explorer from Cortese Ford. The sales staff was very helpful and quick to help us during this stressful time. explorer from Cortese Ford. The sales staff was very helpful and quick to help us during this stressful time. More
buying experience Very friendly, through and quick! We have worked with Rich Riola before and wouldn't work with any one else. He is very knowledgeable and will try his Very friendly, through and quick! We have worked with Rich Riola before and wouldn't work with any one else. He is very knowledgeable and will try his best to go above and beyond to get us the best deal! We also like the Dodge products! More
Ed Smith provided his usual courtesy and timely service. I have known Ed for about 20 years. He is truly professional in all aspects of his work. I was impressed that the service staff sanitized the cri I have known Ed for about 20 years. He is truly professional in all aspects of his work. I was impressed that the service staff sanitized the critical exterior and internal surfaces of my MKZ as soon as it was in the service area. More
Cortese Service Patrick Z. Is always the best and does whatever he can to take care of the customer. There was an issue about warranty but he followed through result Patrick Z. Is always the best and does whatever he can to take care of the customer. There was an issue about warranty but he followed through resulting in positive result More
No haggle or negotiation, front tires are a bit worn down. Held my registration because they estimated the amount wrong by $20.00 until I paid the remaining. Suuuuuppppeeerrrr slow at all paperwork proc down. Held my registration because they estimated the amount wrong by $20.00 until I paid the remaining. Suuuuuppppeeerrrr slow at all paperwork processing even though I had my own financing situated More
Friendly, knowledgeable staff. Vehicle & paperwork were ready as promised. No pressure to purchase extra "packages". Staff was very appreciative of my time. Would strongly recommend to anyone looking for a ready as promised. No pressure to purchase extra "packages". Staff was very appreciative of my time. Would strongly recommend to anyone looking for a new vehicle. More