
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Great!!! Service. Very pleased,. They did a big job in very little time. My truck is running great again. Worth the drive from geneseo to Cortese very little time. My truck is running great again. Worth the drive from geneseo to Cortese More
Maintenance Awesome job as always quick service done correctly the first time. Can't say enough good about these guys service after the sale always sells that se Awesome job as always quick service done correctly the first time. Can't say enough good about these guys service after the sale always sells that second car or in my case 9 cars and counting. More
I purchased a 2015 ford transit from Cortese in February this year and was told when I came in to pick it up that it had an outstanding safety recall on it but the parts were not available and to check back this year and was told when I came in to pick it up that it had an outstanding safety recall on it but the parts were not available and to check back in about a month to see if the parts are in. I called in March and was told the part was available so I made an appointment. I came in on March 11. After a little over a 2 hour wait I was told they had done nothing because the permanent fix was not available. This is a serious safety issue with the driveshaft. What gives !!! More
Fastest delivery of all time. Bought first car by phone and internet !! Leased a car for my wife and bought a car for my daughter! It was very smooth experience. Thank you Tommy! Bought first car by phone and internet !! Leased a car for my wife and bought a car for my daughter! It was very smooth experience. Thank you Tommy! More
Excellent Service . Reassurance of that my vehicle would be disinfected after service especially since service was completed during the COVID 19 pandemic. Patrick was . Reassurance of that my vehicle would be disinfected after service especially since service was completed during the COVID 19 pandemic. Patrick was friendly, efficient and caring, More
Oil change and Summer tire install As usual, work was done in a timely fashion and with no hidden charges. Appointment was for 10:00, arrived at 9:55 and car was immediately taken into As usual, work was done in a timely fashion and with no hidden charges. Appointment was for 10:00, arrived at 9:55 and car was immediately taken into the shop and work started. I planned on working there for a while while i was waiting using their free Wi-Fi but they got done so fast, I barely got any work done. More
Awful This dealership is willing to lie to make a sale. They told me my overage mileage on my lease would be forgiven if I purchased a new vehicle from them This dealership is willing to lie to make a sale. They told me my overage mileage on my lease would be forgiven if I purchased a new vehicle from them yet stuck a line in the paper work leaving me on the hook for it. Shame on me for not double checking and reading every line. More
great service dept. Have been going there for quite some time the staff always treats me with respect especially Ed Smith always pleasant and helpful and completely hones Have been going there for quite some time the staff always treats me with respect especially Ed Smith always pleasant and helpful and completely honest. I would recommend others to go there. More
Always met with personal and friendly service people. Patrick Zimmerman is a fantastic and knowledgeable service tech. The technicians always do a great job on our vehicles and get the job done expeditio Patrick Zimmerman is a fantastic and knowledgeable service tech. The technicians always do a great job on our vehicles and get the job done expeditiously. The service department is the reason we continue to do business with Cortese. More
Excellant Service Truly appreciate the service department being open during the corona crisis. Patrick is always very pleasant to work with,explaining what is needed fo Truly appreciate the service department being open during the corona crisis. Patrick is always very pleasant to work with,explaining what is needed for my older car to stay in tip top road condition! More