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Samantha Cortese
Refer Me
Samantha Cortese
Sales Manager
Cortese Ford Lincoln
2452-2500 West Henrietta Road
Rochester, NY 14623
39 Reviews
Dealership Experience
9 yrs
39 Reviews
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39 Reviews of Samantha Cortese
March 27, 2024
Friendly, professional, and knowledgeable. Everyone worked hard to get a deal done and I am very happy with the experience Everyone worked hard to get a deal done and I am very happy with the experience More
by Katz6261
Other Employees Tagged: John Cortese, Darren Sneddon, Phil Valenti, Michelle Reed , Glenn morse
Helpful 
May 06, 2023
I know someone who is currently dealing with the dishonest practices of a well known dealer. With Cortese. I am confident that I don't have to worry about being treated dishonestly. That is why I ha dishonest practices of a well known dealer. With Cortese. I am confident that I don't have to worry about being treated dishonestly. That is why I have been a customer for over 30 years. Keep up the good work Cortese. More
by BroFro1914
Other Employees Tagged: Al Rossester , SUSAN (RECEPTIONIST)
April 02, 2023
Excellent customer service, experienced staff. This was my 1st time at this Ford dealership. I had previously gone to 2 other Ford dealerships. Based on my experience I would rate them a 10 out of This was my 1st time at this Ford dealership. I had previously gone to 2 other Ford dealerships. Based on my experience I would rate them a 10 out of 10. All the information they took down in what was needed was accurate. A message reminder was sent of the upcoming visit. Upon arrival Al in the service department confirmed what the vehicle was in for. All work done was done in a timely manner. The mechanic performed services without leaving any grease or oil on my vehicle. Al went over all the maintenance that was completed as requested including changing air filter & cabin air filters. Al also explained the upcoming maintenance services that would need to be done at 100,00 miles and an estimated cost for an idea of how much it would be. He explained the importance of each maintenance service that would need to be done as well as the order in which to do them if I couldn’t do them all at the same time. Samantha also followed up to see how my experience was which I thought was very nice. Based on the experience I had I would definitely recommend Cortese Ford to family & friends. More
by mmboss592
Other Employees Tagged: Al Rossester , I’m not sure who the mechanic was but they should also be acknowledged for their work done on my vehicle with a 5 star
March 08, 2023
Excellent service and dealership! Sale impressive follow up and vehicle test and checking and maintenance impressive Sale impressive follow up and vehicle test and checking and maintenance impressive More
by wochaya
Verified CustomerOther Employees Tagged: Keith Osier, Ed Smith , David Eichelberger
January 26, 2023
As always the service was friendly and Courteous. I came in without an appointment and Jack got me right in. I was in and out within an hour. I came in without an appointment and Jack got me right in. I was in and out within an hour. More
by zeinerr
Other Employees Tagged: Jack Hawes, Darren Van Orden
December 20, 2022
Buying tires at a dealer can be expensive. I can't recommend this dealer as a place to purchase tires due to costs and excessive wait time. I can't recommend this dealer as a place to purchase tires due to costs and excessive wait time. More
by GM5996
Other Employees Tagged: Jack Hawes
October 06, 2022
Very fast getting my services completed. Exceeded expectations. Worst part is requiring a 15 word review. Exceeded expectations. Worst part is requiring a 15 word review. More
by BARRYMILLER001
Other Employees Tagged: Jack Hawes
September 01, 2022
Zak was a great salesperson we are very pleased with our purchase and had a great experience. Thank you Zak purchase and had a great experience. Thank you Zak More
by porkchopexpress79
Other Employees Tagged: John Cortese, Keith Osier, Darren Sneddon
July 19, 2022
Excellent service after the sale, very pleased with the performance of the sales, finance , dept performance of the sales, finance , dept More
by slidin
Other Employees Tagged: John Cortese, Darren Sneddon, Chris Whaling, Jack Hawes, Phil Valenti, Al Rossester , Makayla Buscemi , David Eichelberger, Dave vito
July 12, 2022
The experience at Cortese Ford was outstanding The entire staff made the car buying procedure extremely easy just walking through the show room everyone greeted you and made you feel at ease it was just an o staff made the car buying procedure extremely easy just walking through the show room everyone greeted you and made you feel at ease it was just an overall wonderful experience however I thought buying a New vehicle could be so fun thank you David Bennett More
by bennettswagger
Other Employees Tagged: Patrick Zimmerman, Darren Sneddon, Chris Whaling, Jack Hawes, Darren Van Orden , David Eichelberger
