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Cortese Ford Lincoln
Rochester, NY
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,353 reviews
February 21, 2020
The service department understood my concerns and got it done right. Patrick my service writer took the time to listen. I am very happy with Cortese both sales and service. I’ve done business there for year done right. Patrick my service writer took the time to listen. I am very happy with Cortese both sales and service. I’ve done business there for years and it just gets better More
by Gdisano
Verified Customer
February 19, 2020
I only drive Ford trucks. This is the fourth Ford truck I’ve purchased through this dealership. Ford truck are very reliable. All trucks are expensive but worth it. I’ve purchased through this dealership. Ford truck are very reliable. All trucks are expensive but worth it. More
by vburd391
February 18, 2020
Concerns My concern is why do you have to pay the full price for diagnostic when the job is being completed by your service department? Not sure if oil change My concern is why do you have to pay the full price for diagnostic when the job is being completed by your service department? Not sure if oil change was complete since the sticker was not changed. More
by emma.miller
Employees Worked With
February 17, 2020
Had service completed staff was very courteous and helpful . Had to have a part ordered , service was completed in half a day , easy pick up when the work was complete helpful . Had to have a part ordered , service was completed in half a day , easy pick up when the work was complete More
by RELOCEY
Employees Worked With
February 14, 2020
Great Service Dept Always a pleasure to bring my vehicle into Cortese Ford. Al and Scott got me in and back out to work in a short time. Always a pleasure to bring my vehicle into Cortese Ford. Al and Scott got me in and back out to work in a short time. More
by Donski
February 12, 2020
Oil change was done, but missed state inspection Oil Change on the car was completed ok, but did not complete the NY state inspection. I had to bring the car in the next day to get that completed. Oil Change on the car was completed ok, but did not complete the NY state inspection. I had to bring the car in the next day to get that completed. More
by robert
Employees Worked With
February 10, 2020
Great service from Cortese on my recent visit. In and out in promised time. Attentive service from Patrick. Comfortable waiting area. I’ll be back for future service needs in promised time. Attentive service from Patrick. Comfortable waiting area. I’ll be back for future service needs More
by mdibacco
Employees Worked With
February 10, 2020
Efficent Made an appointment for a set time to have a recall problem to reprogram the computer. The problem was taken care of in the time that was promised whi Made an appointment for a set time to have a recall problem to reprogram the computer. The problem was taken care of in the time that was promised while I waited. More
by efficent
Employees Worked With
Darren
February 10, 2020
Chris Schulz's Cortese experience This was a great place for an oil change. The person who helped me (Al) was very helpful. He was one of the service people This was a great place for an oil change. The person who helped me (Al) was very helpful. He was one of the service people More
by littlekidcrissie
Employees Worked With
Al in service department
February 08, 2020
Great service Always great service. A delight to do business there. Great to see Bill again. Can't recall how many cars we have bought through the years and he has Always great service. A delight to do business there. Great to see Bill again. Can't recall how many cars we have bought through the years and he has always been so attentive to our needs. And with someone who has never driven a 'modern' car before he was so patient. Many thanks! More
by rojolin
Employees Worked With
Bill Clifford, Ed Smith
