Cortese Ford Lincoln

Great service from Cortese on my recent visit. In and out in promised time. Attentive service from Patrick. Comfortable waiting area. I’ll be back for future service needs in promised time. Attentive service from Patrick. Comfortable waiting area. I’ll be back for future service needs More

Efficent Made an appointment for a set time to have a recall problem to reprogram the computer. The problem was taken care of in the time that was promised whi Made an appointment for a set time to have a recall problem to reprogram the computer. The problem was taken care of in the time that was promised while I waited. More

Chris Schulz's Cortese experience This was a great place for an oil change. The person who helped me (Al) was very helpful. He was one of the service people This was a great place for an oil change. The person who helped me (Al) was very helpful. He was one of the service people More

Great service Always great service. A delight to do business there. Great to see Bill again. Can't recall how many cars we have bought through the years and he has Always great service. A delight to do business there. Great to see Bill again. Can't recall how many cars we have bought through the years and he has always been so attentive to our needs. And with someone who has never driven a 'modern' car before he was so patient. Many thanks! More

It was a every enjoyable experience. I found my rep Wayne Rainey to be very knowledgeable and helpful. HE answered all my questions without hesitation. He made every effort to get me jus I found my rep Wayne Rainey to be very knowledgeable and helpful. HE answered all my questions without hesitation. He made every effort to get me just what I had requested from the color of the car to the monthly payment that fit my budget. More

Have been going here for 20 years. We have gone to the service department at Cortese for 20 years. The only car that I have owned that I did not bring for service here was a 2009 Cadill We have gone to the service department at Cortese for 20 years. The only car that I have owned that I did not bring for service here was a 2009 Cadillac CTSV with the supercharged engine, because the technicians did not have the equipment to handle the engine. Otherwise, every car that I have owned, they do the work on the car, even beyond the warranty period. More

Actually, it was awesome. I haven't bought a car at Cortese, but I have been using their Service Department since about 2013, and they just got even better since Al started wor I haven't bought a car at Cortese, but I have been using their Service Department since about 2013, and they just got even better since Al started working there. I've been struggling with a repeating set of winter problems, things like my battery pooping out when the temp is below zero, and my tires disintegrating, and while Cortese service department did their best for the most part, it wasn't until today that Al, who's new, helped me understand what the underlying problem is and how to avoid most of the negative results. Basic problem, which I didn't figure out, and no one else did, until this week, is that until moving to the NE US in 2011, I've lived my entire life on the West Coast, and had no experience with NE winters, and no idea what kinds of problems winter weather could cause, especially in a car permanently parked in an open lot. Al explained specifically and in depth, made suggestions for how to avoid a lot of what I've had to deal with repeatedly every year, and left me feeling like I wasn't helpless (and stupid) after all. Great feeling! Thanks, Al!!! More

I bout my fourth car ,I will be there for my fifth car very soon ,they, they're great people. Best car dealership in Rochester NY. very soon ,they, they're great people. Best car dealership in Rochester NY. More

Service met my expectation. Jack Hawes is professional and gave me good options for my next leasing experience. Al the service advisor is always polite and professional. and gave me good options for my next leasing experience. Al the service advisor is always polite and professional. More