
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Patrick was excellent. Like always your service department was very friendly and professional. Thanks again. Your call center stinks. It’s easy for me to stop in to make an appointment then call. D department was very friendly and professional. Thanks again. Your call center stinks. It’s easy for me to stop in to make an appointment then call. Disconnect More
Very Professional team The team provided professional service and did an excellent job to make me & my wife comfortable in deciding to purchase a used 2019 Mitsubishi Outlan The team provided professional service and did an excellent job to make me & my wife comfortable in deciding to purchase a used 2019 Mitsubishi Outlander. We will certainly recommend Cortese Ford to anyone who is indecisive in making a decision on which dealership to select. We do hope that your service department will perform in a professional and efficient manner. More
Great car buying experience I am a first-time shopper for a new SUV. It was a big transition for me from having sedans for over 40+ years. My sales person, Donna Spofford, was ve I am a first-time shopper for a new SUV. It was a big transition for me from having sedans for over 40+ years. My sales person, Donna Spofford, was very patient with me and answered all my questions. When she did not know the answer to something, she researched it and got back with me; she never tried to BS her way through anything. I truly felt she cared about me getting the right vehicle for me and my budget. I appreciated her honesty and integrity. She helped make the buying experience very pleasant and hassle-free. I purchased a 202 Lincoln Corsair. Ed Smith is a pillar of the dealership in having worked in their service department for decades. I have grown to trust him and believe in the Lincoln brand through his sincere hard work to ensure I was "completely satisfied". More
Ours was a perfect transaction. StrAight up with no fuss, no muss, and no pressure. This is the Third vehicles purchased from the Cortese organization. We have always been dealt with fairly and pleasantly. R no muss, and no pressure. This is the Third vehicles purchased from the Cortese organization. We have always been dealt with fairly and pleasantly. Recommended. More
Always a great experience at Cortese Excellent service, car ready in a timely manner and the best customer service around! Thanks Cortese for always taking care of business- first time ri Excellent service, car ready in a timely manner and the best customer service around! Thanks Cortese for always taking care of business- first time right! More
Excellent service, timely with appointment, in and out!! Patrick and Keith met all of my expectations! I had an appointment and the service on my truck was done in a timely manner with no followup issues. Wa Patrick and Keith met all of my expectations! I had an appointment and the service on my truck was done in a timely manner with no followup issues. Waiting area was clean, comfortable and relaxing. I can even say the restroom met my expectations. Thanks and keep up the good work!! More
Awesome operation I have been involved with the retail dealership industry for over 35 years, and have come across some really terrific dealerships - and great owners o I have been involved with the retail dealership industry for over 35 years, and have come across some really terrific dealerships - and great owners of those operations. The Cortese group of franchise firms are top notch. The dealer principal is an honorable businessman, and the managers and staff members we have worked with have all been top notch over the past 15 years. We previously purchased some late model SUVs from them. More recently we were able to acquire a 2020 Shelby GT500, quite a feat considering how few are being built and sold. It qualifies as a lifetime achievement for me... The transaction for the Shelby was as smooth as it could have been hoped for. No fuss, no muss. A clean, straight up deal with no misery or grief. The Shelby was ready for delivery at the time promised, and has proven to be a really tremendous machine. I look forward to bring more business to these fine folks as the need arises. Highly recommended... More
Cortese service employees are first rate! The staff at Cortese are very helpful and professional. Since it was a Friday when I called about the transmission problem, I had to have the vehicle The staff at Cortese are very helpful and professional. Since it was a Friday when I called about the transmission problem, I had to have the vehicle towed to Cortese and leave it lver the weekend. When I checked with Patrivk on Monday morning he assured me that it would be taken care of by the end of the day. It was only a few hours until I received a call that the work was done and I could come to get my Ford. All the staff were vety courteous and knowledgeable. Thank you for a great experience. More
Very good I was happy The service was very good the people handleing were very polite and understanding Explain what he did to my truck They are very common give me a ride The service was very good the people handleing were very polite and understanding Explain what he did to my truck They are very common give me a ride back to my house More
Tire check and Powertrain Reprogramming Very clean with pleasant employees. My visit was a quick 1/2 hour. I was very comfortable in the waiting room. I appreciate the quickness of this appo Very clean with pleasant employees. My visit was a quick 1/2 hour. I was very comfortable in the waiting room. I appreciate the quickness of this appointment. More