
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,347 reviews
Awesome operation I have been involved with the retail dealership industry for over 35 years, and have come across some really terrific dealerships - and great owners o I have been involved with the retail dealership industry for over 35 years, and have come across some really terrific dealerships - and great owners of those operations. The Cortese group of franchise firms are top notch. The dealer principal is an honorable businessman, and the managers and staff members we have worked with have all been top notch over the past 15 years. We previously purchased some late model SUVs from them. More recently we were able to acquire a 2020 Shelby GT500, quite a feat considering how few are being built and sold. It qualifies as a lifetime achievement for me... The transaction for the Shelby was as smooth as it could have been hoped for. No fuss, no muss. A clean, straight up deal with no misery or grief. The Shelby was ready for delivery at the time promised, and has proven to be a really tremendous machine. I look forward to bring more business to these fine folks as the need arises. Highly recommended... More
Cortese service employees are first rate! The staff at Cortese are very helpful and professional. Since it was a Friday when I called about the transmission problem, I had to have the vehicle The staff at Cortese are very helpful and professional. Since it was a Friday when I called about the transmission problem, I had to have the vehicle towed to Cortese and leave it lver the weekend. When I checked with Patrivk on Monday morning he assured me that it would be taken care of by the end of the day. It was only a few hours until I received a call that the work was done and I could come to get my Ford. All the staff were vety courteous and knowledgeable. Thank you for a great experience. More
Very good I was happy The service was very good the people handleing were very polite and understanding Explain what he did to my truck They are very common give me a ride The service was very good the people handleing were very polite and understanding Explain what he did to my truck They are very common give me a ride back to my house More
Tire check and Powertrain Reprogramming Very clean with pleasant employees. My visit was a quick 1/2 hour. I was very comfortable in the waiting room. I appreciate the quickness of this appo Very clean with pleasant employees. My visit was a quick 1/2 hour. I was very comfortable in the waiting room. I appreciate the quickness of this appointment. More
A big thank you to Darren and his team! Darren of Cortese Ford Service and his team (the entire Service Department) are the reasons why we have been with Cortese Ford for so long. Darren of Cortese Ford Service and his team (the entire Service Department) are the reasons why we have been with Cortese Ford for so long. More
It took a while but they got it! I had a really obscure problem with a door handle "auto one-touch unlock". Bottom line was that it had nothing to do with the handle, or the door... i I had a really obscure problem with a door handle "auto one-touch unlock". Bottom line was that it had nothing to do with the handle, or the door... it was a corroded part in the dash that had gone bad... on a 2018/fairly new vehicle. It took a number of times dropping the car off - and ultimately gave me a loaner vehicle to drive while they worked on it "again". Al Rossiter and everyone in the service dept. were helpful and made what could have been a tough situation very positive. More
Service was thorough. Always feel good about getting my truck serviced at this dealership. The staff is friendly and professional. Thanks Patrick for the explanation on wha Always feel good about getting my truck serviced at this dealership. The staff is friendly and professional. Thanks Patrick for the explanation on what can make car door locks freeze. More
Cortese service counter guys are top notch. They listen to your concerns, comment on them, and create a friendly atmosphere. I had just routine oil changes, and tire rotations on 2 vehicles. to your concerns, comment on them, and create a friendly atmosphere. I had just routine oil changes, and tire rotations on 2 vehicles. More
The Works Review Was able to book an appointment conveniently online. When I arrived a the service center they immediately were able to bring my car in (a few minutes Was able to book an appointment conveniently online. When I arrived a the service center they immediately were able to bring my car in (a few minutes prior to the scheduled time) and were finished with it in the amount of time they specified on arrival. All in all it was a pleasant experience More
Awesome experience Ordered an F550. Had a tool box and dump body added. Cortese handled everything. Hats off to Tom Ciavarri and Ron Christiano for closing up the detail Ordered an F550. Had a tool box and dump body added. Cortese handled everything. Hats off to Tom Ciavarri and Ron Christiano for closing up the details and getting me a bulldozer on tires! And the looks big red gets are a nice touch. Thanks again. John Cortese you have the A-team! More