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Cortese Ford Lincoln
Rochester, NY
2,437 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,437 reviews
October 05, 2019
My experience at your service dept was excellent , I recomme Patrick was my service representative and he is fantastic, always works with me to make me understand and I feel very comfortable with them, Keith osi Patrick was my service representative and he is fantastic, always works with me to make me understand and I feel very comfortable with them, Keith osier has got to be one of the best service managers in the country More
by sgorevski611
Verified Customer
October 04, 2019
Great service. We able to get a scheduled date requested. Contacted with required service information needed and price. I was given a ride back home via shuttle. The We able to get a scheduled date requested. Contacted with required service information needed and price. I was given a ride back home via shuttle. The shuttle driver was socialable . More
by wjacks1
Employees Worked With
Service - Al R. and The shuttle driver.
October 04, 2019
awesome servive department I can always count on Al and Scott and the Cortese service department for professional and reliable service. They got me in quickly for a NYS inspect I can always count on Al and Scott and the Cortese service department for professional and reliable service. They got me in quickly for a NYS inspection and oil change, They're the only ones I trust with my 04 Mustang GT convertible More
by Donski
October 04, 2019
Continuous Excelleant Service I have been a customer of Cortese Ford since 2012 with my 2008 Ford Focus and Darren has been my service rep. During this time I have had the pleas I have been a customer of Cortese Ford since 2012 with my 2008 Ford Focus and Darren has been my service rep. During this time I have had the pleasure of working with your service dept for every 3000 mile and yearly inspections. I have the greatest confidence in the service technician who has repaired my car on 4 separate occasions recently . I greatly appreciate Darren and his explanation of the issue found and the repair that is needed. Thanks for your Professional Staff Thanks Elizabeth W More
by elizabethwhelehan
Employees Worked With
October 03, 2019
Great job Always a positive experience. Everything is clean and friendly staff. Shuttle service and hot coffee. They do their best to get you out of there as so Always a positive experience. Everything is clean and friendly staff. Shuttle service and hot coffee. They do their best to get you out of there as soon as possible. More
by Ed.rachel.thomas
Employees Worked With
Al, Lou Siragusa
October 03, 2019
Great job Fast and easy service in quick and out quick 👍, friendly and knowledgeable staff, no talking over my head or trying to sell me unnecessary stuff. Fast and easy service in quick and out quick 👍, friendly and knowledgeable staff, no talking over my head or trying to sell me unnecessary stuff. More
by DHFAZAR
Employees Worked With
Patrick Zimmerman
October 02, 2019
oil change/tire rotation Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenien Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenient location for me. More
by lindamom65
Employees Worked With
Patrick Zimmerman
October 02, 2019
Friendly Staff Lou was so helpful in finding me the perfect car for my budget. The entire staff was very friendly and courteous. I will definitely use them in the fu Lou was so helpful in finding me the perfect car for my budget. The entire staff was very friendly and courteous. I will definitely use them in the future. More
by MBUZZEO
October 02, 2019
Fast, efficient Took good care of my car. Seriously 25 words! wordwordword word word word word word word word word word word word word word word word word Took good care of my car. Seriously 25 words! wordwordword word word word word word word word word word word word word word word word word More
by lmetcalf@library.rochester.edu
Employees Worked With
Don't remember Darren Van Orden
October 02, 2019
Always friendly and good service Any time I bring my vehicle in for service, they are friendly and helpful. They answer all my questions in a way that I can understand. Any time I bring my vehicle in for service, they are friendly and helpful. They answer all my questions in a way that I can understand. More
by lmcjury28
Employees Worked With
Darren, Service Manager
