Cortese Ford Lincoln

Efficient, friendly, and helpful Great service! Everyone working in the service center was friendly and worked quickly to get me in and out. I would highly recommend their service cen Great service! Everyone working in the service center was friendly and worked quickly to get me in and out. I would highly recommend their service center to anyone looking to have work done. More

Fantastic Cortese did a fantastic job working with me on my new lease. I had worked with another company for my last 3 leases and am very glad I switched to cor Cortese did a fantastic job working with me on my new lease. I had worked with another company for my last 3 leases and am very glad I switched to cortese. Ryan was extremely responsive, pleasant and worked very hard to help keep me within my specific budget. Darren was very friendly, informative and went over the lease paperwork with me. Ford offered some amenities i have not had eith previous companies. Cortese was a delight to work with and I am looking forward to working with them long term. More

Top notch service Great service always from these guys! From Keith & Darren in service to Shane & Cardell in sales I always feel taken care of and get genuine opinions Great service always from these guys! From Keith & Darren in service to Shane & Cardell in sales I always feel taken care of and get genuine opinions and options More

MY 2019 Ford Escape Lease Experience The Sales Staff bent over backwards to ensure that the leasing practice was painless, fast, and efficient. Vic got stuck showing me a number of vehic The Sales Staff bent over backwards to ensure that the leasing practice was painless, fast, and efficient. Vic got stuck showing me a number of vehicles ranging from a 2017 Escape, to a 2019 Escape, and a 2019 Edge.that he had to locate and drive up to me for my look see. He did it all seemingly happily. He and Dave answered all of my questions and were very accommodating in making me want to purchase a vehicle from you. Darren made the paperwork painless and quick. Very happy with the entire experience. Thank you.Gentlemen!!! More

2011 Fusion service experience (plus airbag recall) The best way to put this is just say it. I have been extremely happy with the service Cortese Ford always extends to me when I bring my vehicle in. The best way to put this is just say it. I have been extremely happy with the service Cortese Ford always extends to me when I bring my vehicle in. My service rep: Al Rosseter has always done a great job keeping me informed about the work status with every visit. It my be an indication of the quality of people working there because everyone in the service department have always found time to talk with me if I had any questions. So - thank you Cortese Ford. More

Audio issue on my 2013 Taurus Great service! Problem fixed quickly and completely. Patrick kept me well informed regarding their progress. Even though I purchased my car at anot Great service! Problem fixed quickly and completely. Patrick kept me well informed regarding their progress. Even though I purchased my car at another dealership they worked with knee and my extended warranty More

Disappointing I arrived BEFORE my scheduled appointment, had to wait to check-in, in the meantime another customer walked in as a second service counter rep came ba I arrived BEFORE my scheduled appointment, had to wait to check-in, in the meantime another customer walked in as a second service counter rep came back. Without inquiring who was next he took the other customer before me. After waiting (from actual check-in time) over an hour, someone popped his head into the waiting area to get another waiting customer and said "Oh, I'll check on your car you were here before I went to lunch". Finally at about 1 hour 15 minutes, another service rep came out and told me my inspection was expired, and "is it okay to do it?" Obviously I needed it done, but I was already running very late for what should have been a quick appointment, needless to say almost 2 hours from the time of my scheduled appointment time I left. Oh and to receive a text while I am sitting there "If you need anything throughout your visit" and I send a text asking a question and never receive a reply .... why bother? More

Great Work I lost my serpentine belt on I-390 less than a mile from the shop and the service department fit my repairs in that very day -- even with it being the I lost my serpentine belt on I-390 less than a mile from the shop and the service department fit my repairs in that very day -- even with it being the last biz day of the month. Although though I parked it right in front of everyone's way, the staff was polite in every way to me. Thanks also to finding the root cause of the problem, my water pump, and getting my car back to me the next biz day! More

Always Satisfied Service is prompt and excellent! Call backs are prompt also.. Given a loaner comparable to my car. Work on my car was done in a reasonable length Service is prompt and excellent! Call backs are prompt also.. Given a loaner comparable to my car. Work on my car was done in a reasonable length of time. More

Love my new Candy Blue EcoSport I was nervous to buy a new car but I got the deal I wanted and I love it! The added features are the best! I was nervous to buy a new car but I got the deal I wanted and I love it! The added features are the best! More