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Cortese Ford Lincoln

Rochester, NY

4.6
2,349 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,349 reviews

May 01, 2019

Very friendly and helpful Found the truck I wanted for a fair price. Phil Valenti is a very great sales men that will do what ever it takes to make you happy... More

by dnickel1017
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichelberger
Jun 12, 2019 -

Cortese Ford Lincoln responded

Dnickel1017, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

April 30, 2019

10,000 mile service and recall on door latches This Ford location has been my place for service for many(1974)years. They have always provided me with excellent service be it a simple oil change to More

by gridgnome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
Jun 12, 2019 -

Cortese Ford Lincoln responded

Gridgnome, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Cortese Ford Lincoln, Inc., we value our customers and we look forward to seeing you on your next visit. Take care! Samantha Cortese Customer Relations Manager 585-277-3214

April 30, 2019

I needed routine oil change. The people in the Service Dept. are always courteous, friendly, helpful, professional and accommodating. I've never been disappointed with the work do More

by LEANDRAKOSMOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Cortese Ford Lincoln responded

Leandrakosmoski, we appreciate your feedback of our Staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Samantha Cortese Customer Relations Manager 585-277-3214

April 29, 2019

Leasing Experience My leasing experience was quick and easy. My sales person sold me what I wanted, not what they wanted to sell me. Everyone was friendly. I love my More

by LTS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Spofford
Jun 12, 2019 -

Cortese Ford Lincoln responded

Lts58, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Cortese Ford Lincoln, Inc., we value our customers and we look forward to seeing you on your next visit. Take care! Samantha Cortese Customer Relations Manager 585-277-3214

April 29, 2019

Dealer/salesperson review I was very happy with my buying experience. The sales staff was friendly and honest with me. There was no high pressured sale. The vehicle was deliver More

by glenn51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Spofford
Jun 12, 2019 -

Cortese Ford Lincoln responded

Glenn51, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

April 24, 2019

Good dealership with decent staff, nice amenities Great experience overall except I wasn't given any free oil change coupons even though I asked the owner in an email telling him I would love to try o More

by Cal23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whaling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Spofford
Jun 12, 2019 -

Cortese Ford Lincoln responded

Cal23, we're pleased to hear everything was completed to your satisfaction! Thank you so much for being one of our valued guests and we look forward to your next visit! Samantha Cortese Customer Relations Manager 585-277-3214

April 24, 2019

already recommending them to my friends and relatives quick clean information. not a lot of old style jargon and what can we do to get you in a car today from the past. They give you the information you n More

by Mr.Start
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cavallario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cooper
Jun 12, 2019 -

Cortese Ford Lincoln responded

Mr.start, our Staff works hard to go the extra-mile for our valued guests! We hope you continue to choose Cortese Ford Lincoln, Inc. for all your vehicle needs! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

April 23, 2019

Awesome Tom worked hard and got what I needed done! We look forward to seeing them again in 7 yrs when we buy another new vehicle More

by wgarrigan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Ciavarri, Jeff Cooper
Jun 12, 2019 -

Cortese Ford Lincoln responded

Wgarrigan3, we appreciate your feedback of our Staff's outstanding service! Thank you again for choosing Cortese Ford Lincoln, Inc., and we hope to see you again soon! Samantha Cortese Customer Relations Manager 585-277-3214

April 23, 2019

Awesome service Al went above and beyond with regard to the servicing of my vehicle. I am the sole care giver for my mom and he made arrangements for a loaner vehicl More

by debbie30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al R?
Jun 12, 2019 -

Cortese Ford Lincoln responded

Debbie30, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese Ford Lincoln, Inc.! Samantha Cortese Customer Relations Manager 585-277-3214

April 23, 2019

Fast, Courteous, Professional Service After purchasing a 2017 Ford Van, I needed an Inspection, and also had a concern that one of the Fog Lamps was not working. When I arrived at Cortese More

by ET_GoHomme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic—Mark Henighan, Lou Siragusa
Jun 12, 2019 -

Cortese Ford Lincoln responded

Et_gohomme, we appreciate your recommendation of our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Samantha Cortese Customer Relations Manager 585-277-3214

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