
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Very friendly and helpful Found the truck I wanted for a fair price. Phil Valenti is a very great sales men that will do what ever it takes to make you happy... Found the truck I wanted for a fair price. Phil Valenti is a very great sales men that will do what ever it takes to make you happy... More
10,000 mile service and recall on door latches This Ford location has been my place for service for many(1974)years. They have always provided me with excellent service be it a simple oil change to This Ford location has been my place for service for many(1974)years. They have always provided me with excellent service be it a simple oil change to major repair work. I have never met an employee that didn't treat me with respect. The service department I would put up against anyone in this field. Darren VanOrden is notch and is a pleasure working with to solve my issues. More
I needed routine oil change. The people in the Service Dept. are always courteous, friendly, helpful, professional and accommodating. I've never been disappointed with the work do The people in the Service Dept. are always courteous, friendly, helpful, professional and accommodating. I've never been disappointed with the work done on my vehicle....The Service has always been exceptional. More
Leasing Experience My leasing experience was quick and easy. My sales person sold me what I wanted, not what they wanted to sell me. Everyone was friendly. I love my My leasing experience was quick and easy. My sales person sold me what I wanted, not what they wanted to sell me. Everyone was friendly. I love my Ford Escape. More
Dealer/salesperson review I was very happy with my buying experience. The sales staff was friendly and honest with me. There was no high pressured sale. The vehicle was deliver I was very happy with my buying experience. The sales staff was friendly and honest with me. There was no high pressured sale. The vehicle was delivered clean and in good condition. The sales person took the time to go over key options prior to leaving the dealership. I would recommend this dealership/salesperson to anyone looking for a good quality dealership with a focus on customer service and satisfaction. I would have no hesitation going back to this dealership/salesperson. More
Good dealership with decent staff, nice amenities Great experience overall except I wasn't given any free oil change coupons even though I asked the owner in an email telling him I would love to try o Great experience overall except I wasn't given any free oil change coupons even though I asked the owner in an email telling him I would love to try out his service garage at the Lincoln side of the dealership. Would have appreciated even one coupon or maybe a hundred bucks off the car price. More
already recommending them to my friends and relatives quick clean information. not a lot of old style jargon and what can we do to get you in a car today from the past. They give you the information you n quick clean information. not a lot of old style jargon and what can we do to get you in a car today from the past. They give you the information you need so you can digest what it is to own a car from them and let you take it in without a lot of pressure and sales pitching. Knowledgeable about the cars and trucks that they sell and what optional items you should look at for our area. Chris Great job as usual and Joe always a pleasure to be in your showroom. ! The Starr Family. ! More
Awesome Tom worked hard and got what I needed done! We look forward to seeing them again in 7 yrs when we buy another new vehicle Tom worked hard and got what I needed done! We look forward to seeing them again in 7 yrs when we buy another new vehicle More
Awesome service Al went above and beyond with regard to the servicing of my vehicle. I am the sole care giver for my mom and he made arrangements for a loaner vehicl Al went above and beyond with regard to the servicing of my vehicle. I am the sole care giver for my mom and he made arrangements for a loaner vehicle so that I was able to take my mom to her medical appointment. Al provided excellent service and is an asset to Cortese More
Fast, Courteous, Professional Service After purchasing a 2017 Ford Van, I needed an Inspection, and also had a concern that one of the Fog Lamps was not working. When I arrived at Cortese After purchasing a 2017 Ford Van, I needed an Inspection, and also had a concern that one of the Fog Lamps was not working. When I arrived at Cortese Ford, they got me right into service with no waiting. The mechanic, Mark, performed the state inspection and then looked at the fog lamps. He had me look at them as he turned the steering wheel. Then he explained that when making a turn, they are used as cornering lights, and were working properly. Very knowledgeable and honest. I recommend Cortese Ford for great service. More