
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Friendly, Fast, Complete I arrived a little early, I got right in, very friendly greeting, and the job was done in less than an hour. I left very happy!! I arrived a little early, I got right in, very friendly greeting, and the job was done in less than an hour. I left very happy!! More
very good I was very happy with the sales person the sold me my new truck he was very polite and courteous will tell other people about my good experience there I was very happy with the sales person the sold me my new truck he was very polite and courteous will tell other people about my good experience there More
Thanks I worked with this team until we could come to an agreeable compromise. I appreciate them taking the time to work through it with me. I would not have I worked with this team until we could come to an agreeable compromise. I appreciate them taking the time to work through it with me. I would not have bought otherwise. Very happy with my new Ford More
Great Service Basic service needed, NYS inspection, replace a faulty horn under warranty, and perform a recall. This was all taken care of as quickly as possible Basic service needed, NYS inspection, replace a faulty horn under warranty, and perform a recall. This was all taken care of as quickly as possible with minimal down time for me. Courteous service. More
The guys had no idea what was going on Al was working and Keith was helping. It was chaos. Keith, as a service manager, didnt know anything about what vehicles were dropped off and the cust Al was working and Keith was helping. It was chaos. Keith, as a service manager, didnt know anything about what vehicles were dropped off and the customers had to wait to pick up. He saod he doesnt work back there and was helping so i assumed he didnt even work in the service department at all. I stood there waiting to ask about a part and took forever for them to ask me what i needed. Then I asked Al about my door handle and quoted me for the handle that opens the door. I needed the plastic piece for the handle to just hold on the door to pull it closed. Then he went to help someone else and I left. I am happy about the price and it didnt take that long. More
Darren Vanorden Explained service needed in easy to understand terms. Listened to my concerns and great communication. Was very helpful and went over details of servi Explained service needed in easy to understand terms. Listened to my concerns and great communication. Was very helpful and went over details of service that i needed. More
Quick service 115,000 mile service (including oil change and tire rotation) plus replacement of windshield wiper blades and lubrication - all done within just over 115,000 mile service (including oil change and tire rotation) plus replacement of windshield wiper blades and lubrication - all done within just over an hour. More
Quick clean up Had some residual sealant around my door handles after a service visit and Talked to Keith about it, he had me come in and they fixed it while I waite Had some residual sealant around my door handles after a service visit and Talked to Keith about it, he had me come in and they fixed it while I waited. Also they gave my truck a bath for the inconvenience of having to come back. Awesome customer service, thank again. Mark More
Job well done Al always keeps me informed of how the work on my car is progressing. I am very satisfied with the service I receive and have brought both my daughte Al always keeps me informed of how the work on my car is progressing. I am very satisfied with the service I receive and have brought both my daughters to the dealership to buy cars base on the service. al is one of the best service advisors I have ever worked with and very professional. More
Buying from Vic & Dave was a breeze This was my 3rd pickup and 5 Cortese vehicle purchase in the last 7 years. I first met with Dave (sales manager) who then had me work with Vic. He This was my 3rd pickup and 5 Cortese vehicle purchase in the last 7 years. I first met with Dave (sales manager) who then had me work with Vic. He was respectful, smart and fast. He understood my needs and came back with a fair deal with little back & forth and ( made my decision and took delivery of my new truck in 2 days. Awesome job by all. Solid 5 star work More