
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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service They greet you with good morning and the paper work is done they also check to see if you need a shuttle Darren is great They greet you with good morning and the paper work is done they also check to see if you need a shuttle Darren is great More
Great service Quick service times. I received a number of appointment reminders, possibly a few too many but thourough overall. I quite pleased with the service wri Quick service times. I received a number of appointment reminders, possibly a few too many but thourough overall. I quite pleased with the service writer and work completed on my vehicle. More
Works oil change Easy drop off and check in. Received an e-mail when car was ready. Thought I got a couple too many e-mail reminders, but didn't bother me. Easy drop off and check in. Received an e-mail when car was ready. Thought I got a couple too many e-mail reminders, but didn't bother me. More
Low pressure, easy to deal with. Tommy was fun to work with. Told what we looking for and he made happen. He explained all the many truck options during the test drive. Tommy was fun to work with. Told what we looking for and he made happen. He explained all the many truck options during the test drive. More
Great experience After a long search for a reasonably priced used car for a first time driver we thought we found one. When we got to the dealership we found out the After a long search for a reasonably priced used car for a first time driver we thought we found one. When we got to the dealership we found out the car was not listed properly online and it was a manual transmission not an automatic. Obviously my son and I, who traveled about 1 1/2 hours, were disappointed. However, our salesman Lou Siragusa said he was going to find something and make sure we didn't waste our trip. About 45 minutes later we were signing our purchase agreement. Lou mad e the entire process exceptionally easy and unexpectedly pleasant. More
Third new vehicle purchase from Cortese Always a good experience. Very friendly sales staff and management. Top notch service department. Would highly receommend Cortese to anyone looking fo Always a good experience. Very friendly sales staff and management. Top notch service department. Would highly receommend Cortese to anyone looking for a new vehicle. Cardell is solid, works for the customer! More
Ford F150 They got me in on short notice and took care of all the issues. The guys do great work and always keep me in the loop on progress. They got me in on short notice and took care of all the issues. The guys do great work and always keep me in the loop on progress. More
Routine oil change I came in for a routine oil change and was greeted by Al who normally takes care of me. He remembered me and was glad he hadn't seen me in a while (me I came in for a routine oil change and was greeted by Al who normally takes care of me. He remembered me and was glad he hadn't seen me in a while (meaning my car was good!). He asked about my problem speakers as well. I mentioned I had a free oil change from my rewards program and he said he'd take care of it. When I came back to pick up my vehicle and hour and a half later, I didn't have to do anything but sign. Great in and out, love the customer service I get when I come there. I even bring my bfs car in now (even though it's not a ford-shhh)! More
Great service again I have brought my dad's Ford Focus in for service and was taken care of wonderfully. This time I had to bring my new used Sorento in for brake pulsat I have brought my dad's Ford Focus in for service and was taken care of wonderfully. This time I had to bring my new used Sorento in for brake pulsation and a rear wiper blade that flew off on the way home form the car's delivery. Al took care of me quickly and I was very pleased with the work done. Al kept me in the loop at all times. Dick the shuttle driver dropped me off and picked me up which was a god send because my other car was being repaired from someone hitting it when it was parked. Thank for the great service! More
top notch Everybody at Cortese goes out of their way to take care of the customer. From, Darren at service to my salesman, Cardell to general manager Ron, they Everybody at Cortese goes out of their way to take care of the customer. From, Darren at service to my salesman, Cardell to general manager Ron, they covered all the bases. My son in law will be looking to shop at Cortese because I recommend them highly. More