
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,359 reviews
It was excellent They got me in on time they finish my truck and satisfactory time I'd like the idea that I get a text asking me if I have any questions They got me in on time they finish my truck and satisfactory time I'd like the idea that I get a text asking me if I have any questions More
Welcoming Phil was my salesman he was very nice and not so pushy. He told me everything I needed to know without the bull. Everyone in . There was great. When Phil was my salesman he was very nice and not so pushy. He told me everything I needed to know without the bull. Everyone in . There was great. When I picked my car up. Salesman that I didn't even go through shook my hand and said congrats. Will do business again definitely More
Patrick & team were fantastic! Definitely a 5 STAR experience! Quick and clean and I had the caffeine! I would and do recommend this Service Center to everyone! Thanks Patrick and c Definitely a 5 STAR experience! Quick and clean and I had the caffeine! I would and do recommend this Service Center to everyone! Thanks Patrick and co. More
Excellent services, understanding team of managers! Cortese has been my car dealers for years, The services are excellent. The people are friendly, courteous and are conscious of customer problems! I ca Cortese has been my car dealers for years, The services are excellent. The people are friendly, courteous and are conscious of customer problems! I can recommend anybody to Cortese dealer anytime! More
My F150 Patrick Z. And his technicians treat me as if I’m their only customer when I come in for service. Patrick takes time to discuss and explain all my veh Patrick Z. And his technicians treat me as if I’m their only customer when I come in for service. Patrick takes time to discuss and explain all my vehicle needs, even on their busiest days. Everyone makes me feel like part of the Cortese family, keep up the great work guys! More
2007 Freestyle need a strut, half shaft, and motor mount fix service as as I expected it to be, or I would not have been dealing with this location for over 40 years. if I have an issue and bring it up to Darre service as as I expected it to be, or I would not have been dealing with this location for over 40 years. if I have an issue and bring it up to Darren VanOrden it's taken care of. More
2013 Ford Taurus Service work on used car. Dealership did warranty work on waterpump. 100,000 tuneup was preformed at my request and sparkplugs, airfilter, and cabin a Service work on used car. Dealership did warranty work on waterpump. 100,000 tuneup was preformed at my request and sparkplugs, airfilter, and cabin air filter. More
Excellent Service Great service! I was able to schedule a time and date for my convenience on-line. The service advisor took the car in advised that technicians would b Great service! I was able to schedule a time and date for my convenience on-line. The service advisor took the car in advised that technicians would be in shortly. I went to the lounge which was very nicely laid out and clean. Because the repairs was going to take a few hours, I was able to be shuttled home and back at my convenience. More
Great service I recently leased a Ford Escape. The CD player was not working. My service team member ordered a replacement. It was installed within a few weeks and I recently leased a Ford Escape. The CD player was not working. My service team member ordered a replacement. It was installed within a few weeks and everything is great. Darren treated me with respect and made every effort to meet my schedule and make my visit to Service comfortable. I would highly recommend Cortese Service to any Ford owner. More
Recall work I took my car in for an involved recall. It was originally scheduled for two full days, but ended up being a week and a half. I did get a rental vehic I took my car in for an involved recall. It was originally scheduled for two full days, but ended up being a week and a half. I did get a rental vehicle which was appreciated. This went over the weekend driving a vehicle I was not accustomed to. Although it had some interesting features I now wish I had on my car. More