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Cortese Ford Lincoln

Rochester, NY

4.6
2,359 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,359 reviews

October 14, 2018

It was excellent They got me in on time they finish my truck and satisfactory time I'd like the idea that I get a text asking me if I have any questions More

by rlewis471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2018

Welcoming Phil was my salesman he was very nice and not so pushy. He told me everything I needed to know without the bull. Everyone in . There was great. When More

by vanhouttroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Weston, David Eichelberger
October 13, 2018

Patrick & team were fantastic! Definitely a 5 STAR experience! Quick and clean and I had the caffeine! I would and do recommend this Service Center to everyone! Thanks Patrick and c More

by Liz H in Lima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2018

Excellent services, understanding team of managers! Cortese has been my car dealers for years, The services are excellent. The people are friendly, courteous and are conscious of customer problems! I ca More

by wochaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Weston, Bill Clifford, Ed Smith, David Eichelberger, Charlie James VIP Charlie
October 11, 2018

My F150 Patrick Z. And his technicians treat me as if I’m their only customer when I come in for service. Patrick takes time to discuss and explain all my veh More

by MAC T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin-doll up, Frank-parts, technicians- Mark, Tom A., Kevin O., Darren V., Dave Robinson
October 11, 2018

2007 Freestyle need a strut, half shaft, and motor mount fix service as as I expected it to be, or I would not have been dealing with this location for over 40 years. if I have an issue and bring it up to Darre More

by gridgnome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darren Van Orden
October 09, 2018

2013 Ford Taurus Service work on used car. Dealership did warranty work on waterpump. 100,000 tuneup was preformed at my request and sparkplugs, airfilter, and cabin a More

by dstrong001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Vanorden
September 28, 2018

Excellent Service Great service! I was able to schedule a time and date for my convenience on-line. The service advisor took the car in advised that technicians would b More

by wjacks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary; Aniceto D'Aloisio , Ed Smith
September 28, 2018

Great service I recently leased a Ford Escape. The CD player was not working. My service team member ordered a replacement. It was installed within a few weeks and More

by jquarti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren on Service , Naim Daniels
September 28, 2018

Recall work I took my car in for an involved recall. It was originally scheduled for two full days, but ended up being a week and a half. I did get a rental vehic More

by fcacrombe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al rosetter
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