Cortese Ford Lincoln

Warranty repairs Took my car in for a warranty repair, was not offered a loaner vehicle, was told that I could rent one instead. Was told that the shop opened up my tr Took my car in for a warranty repair, was not offered a loaner vehicle, was told that I could rent one instead. Was told that the shop opened up my transmission to take a look at my clutch (repair was for a possible clutch issue, car was recalled by ford), but didn’t replace the clutch, instead put clutch failure warning software on the car. If transmission was being opened why not just replace the clutch. More

Tommy Ciavarri.... Thank you Tommy. Your dealership has what it takes to give your walk in customer a comfortable atmosphere and welcome greetings that others are not as good as yours... Your dealership has what it takes to give your walk in customer a comfortable atmosphere and welcome greetings that others are not as good as yours... Your senior sales person TOMMY is the kind of person who should be teaching dealer ship sales at a college level class... My humble suggestion.... BUILD A LARGER SHOWROOM for a few more model Cars /Suvs… to help your customers to shop out of the rain..... More

routine maintenence and state inspection Overall the usual experience of being greeted and also the usual short stint in the waiting room. Everyone is more than pleasant to deal with. Also I Overall the usual experience of being greeted and also the usual short stint in the waiting room. Everyone is more than pleasant to deal with. Also I get a quiet time to read my books. :) More

Great Always a good experience dealing with Cortese Ford and Burt Lyon will keep buying from Cortese this was the families 6th purchase from the dealership Always a good experience dealing with Cortese Ford and Burt Lyon will keep buying from Cortese this was the families 6th purchase from the dealership More

Buying experience Courteous, knowledgable, detail oriented. Best buying experience I have EVER had. AWESOME STAFF. Tom Ciavarri took the unknowns out of the deal. Stev Courteous, knowledgable, detail oriented. Best buying experience I have EVER had. AWESOME STAFF. Tom Ciavarri took the unknowns out of the deal. Steve sat down with us and did a step-by-step financial explanation AND gave a few pointers for the future. The rest of the staff smoothed the way for the closing of the deal. More

Service This is our third Cortese auto and each one has been top quality and very few repairs other than normal maintenance during the time we have owned them This is our third Cortese auto and each one has been top quality and very few repairs other than normal maintenance during the time we have owned them. More

20000 mile check up The appointment was informative efficient and done with expertise. I enjoyed my time at the service area and enjoyed talking to them. I will return. The appointment was informative efficient and done with expertise. I enjoyed my time at the service area and enjoyed talking to them. I will return. More

Employees providing service We felt the employees were polite and efficient, when we were concerned about the problem they took extra time to be sure it was resolved. They detec We felt the employees were polite and efficient, when we were concerned about the problem they took extra time to be sure it was resolved. They detected our problem and were able to fix it promptly and even advised us of a recall which they also fixed. More