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Cortese Ford Lincoln

Rochester, NY

4.6
2,358 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,358 reviews

August 17, 2018

Friendly, fair and competitive I have been going to the same dealership for 21 years. This time i felt i was being taken advantage of. Cortese had the version like i wanted went t More

by Julie W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Weston, David Eichelberger
August 16, 2018

new car first service The service was good. An oil change was made as well as a rotation of tires on the vehicle.The time wait was not bad either. I was very satisfied. More

by dpeters5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden, Lou Siragusa
August 16, 2018

Courteous and friendly service Courteous, respectful and friendly service from Darren and all the staff. Length of time in the service area was close to the expected time frame. Com More

by pley15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
August 15, 2018

tire light is on Darren “whose name is not listed below” VanOrden and a mechanic dude with black glasses helped me out. great guys. answered all my questions I walke More

by joeconiglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren VanOrden, Tommy Ciavarri
August 15, 2018

Warranty services Fast and friendly. Good waiting area with WiFi so I could work while I waited. Would recommend dealership to friends and family. Good reminder syst More

by mdibacco
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2018

I love Cortese Ford on W Henrietta Rd! The first time I ever left a car dealership with a smile instead of a headache! The service was fast, but thorough. I never felt pressured or rushed. More

by suec212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Ciavarri
August 13, 2018

Comfortable, I trust them I have been coming to the dealership since I purchased the vehicle. Darren and his team always make me feel like one of the family and welcome. I tr More

by kyderr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2018

on time professional they did my service They did my service when scheduled and professionally they were polite and efficient when I called to schedule they gave me a time that was convenient More

by jdwppa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daren Vanorden, Victor Bay
August 13, 2018

Absolutely no stress, easy visit Spoke with Darren on a Wed to schedule first oil change on new Flex, expecting to wait for a week. He was so personable and friendly and said “how abo More

by bmandak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura was my sales rep.... stopped in to say hello, love her!
August 10, 2018

Inside cleaning Was not completely satisfied with job done. Seat look like they never got cleaned. They was a scratch in the inside trunk that was not there. More

by ad3ramos
Recommend Dealer
No
Employees Worked With
Aug 11, 2018 -

Cortese Ford Lincoln responded

I apologize for the miscue, please contact me at your earliest convenience and we'll get the vehicle re-cleaned and touch up the spot on the trunk. Thank you Ron

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