
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Friendly, fair and competitive I have been going to the same dealership for 21 years. This time i felt i was being taken advantage of. Cortese had the version like i wanted went t I have been going to the same dealership for 21 years. This time i felt i was being taken advantage of. Cortese had the version like i wanted went there and i truly felt like they wanted my business. Gave me above kbb trade for my old vehicle. Phil was great. More
new car first service The service was good. An oil change was made as well as a rotation of tires on the vehicle.The time wait was not bad either. I was very satisfied. The service was good. An oil change was made as well as a rotation of tires on the vehicle.The time wait was not bad either. I was very satisfied. More
Courteous and friendly service Courteous, respectful and friendly service from Darren and all the staff. Length of time in the service area was close to the expected time frame. Com Courteous, respectful and friendly service from Darren and all the staff. Length of time in the service area was close to the expected time frame. Comfortable service area. More
tire light is on Darren “whose name is not listed below” VanOrden and a mechanic dude with black glasses helped me out. great guys. answered all my questions I walke Darren “whose name is not listed below” VanOrden and a mechanic dude with black glasses helped me out. great guys. answered all my questions I walked out with confidence that my car is safe. I’ll be back in few months to see Darren about tires and it’s great to spend a minute with Tommy It was a beautiful blue sky day More
Warranty services Fast and friendly. Good waiting area with WiFi so I could work while I waited. Would recommend dealership to friends and family. Good reminder syst Fast and friendly. Good waiting area with WiFi so I could work while I waited. Would recommend dealership to friends and family. Good reminder system More
I love Cortese Ford on W Henrietta Rd! The first time I ever left a car dealership with a smile instead of a headache! The service was fast, but thorough. I never felt pressured or rushed. The first time I ever left a car dealership with a smile instead of a headache! The service was fast, but thorough. I never felt pressured or rushed. I know I'll get my next lease at this dealership from the same salesman. More
Comfortable, I trust them I have been coming to the dealership since I purchased the vehicle. Darren and his team always make me feel like one of the family and welcome. I tr I have been coming to the dealership since I purchased the vehicle. Darren and his team always make me feel like one of the family and welcome. I trust him and he takes my concerns seriously. I would bring any car I own here. I know that I will get an honest job done. More
on time professional they did my service They did my service when scheduled and professionally they were polite and efficient when I called to schedule they gave me a time that was convenient They did my service when scheduled and professionally they were polite and efficient when I called to schedule they gave me a time that was convenient for me More
Absolutely no stress, easy visit Spoke with Darren on a Wed to schedule first oil change on new Flex, expecting to wait for a week. He was so personable and friendly and said “how abo Spoke with Darren on a Wed to schedule first oil change on new Flex, expecting to wait for a week. He was so personable and friendly and said “how about tomorrow morning! I was pleasantly surprised. He remembered my vehicle when it was on the lot and how much he liked the color combo and the black wheels. When I arrived the next morning and pulled in, he met me at my car, explained how long it would take and directed me to the waiting area. It was done in less time than he said and gave me suggestions for when to have oil changed again. Overall great experience, specifically because of Darren! More
Inside cleaning Was not completely satisfied with job done. Seat look like they never got cleaned. They was a scratch in the inside trunk that was not there. Was not completely satisfied with job done. Seat look like they never got cleaned. They was a scratch in the inside trunk that was not there. More