Cortese Ford Lincoln

What I have come to expect I have purchased several vehicles from Cortese in Henrietta and have all my service done there - everyone is a pleasure to deal with and the service d I have purchased several vehicles from Cortese in Henrietta and have all my service done there - everyone is a pleasure to deal with and the service department makes scheduling easy More

All the staff was great, our sales guy lou was excellent! Our visit was smooth and easy thanks to Lou we were able to leave with a vehicle on the same day with no issues! Thank you Lou! Our visit was smooth and easy thanks to Lou we were able to leave with a vehicle on the same day with no issues! Thank you Lou! More

Excellent service, stress free purchase. I stopped into Corese, to have a very basic question answered about the interior of an explorer, I walked out with a new explorer which I love. Sales I stopped into Corese, to have a very basic question answered about the interior of an explorer, I walked out with a new explorer which I love. Sales and financing made it work... excellent experience More

Great! I purchased a used Hyundai Veloster From VIP Charlie. He was fast, kind, and made buying a car a great experience. Some people take about a red carpet I purchased a used Hyundai Veloster From VIP Charlie. He was fast, kind, and made buying a car a great experience. Some people take about a red carpet experience, but VIP Charlie actually rolled out the red carpet! LOL. He did tell me if I did review him to use his hashtags so you could google him… so #youcanbetheVIP #VIPcharlie Come and see how you can be the VIP. More

OIL CHANGE I was in and out of the Service depr.in anout an hr. After, leaving in my message center it was still telling me to change oil so i have to go back to I was in and out of the Service depr.in anout an hr. After, leaving in my message center it was still telling me to change oil so i have to go back to have sensor rechecked. More

Great service We took my Ford in for a new battery and a problem with a side panel. Both items were completed in a timely manner. I was contacted via text, cell We took my Ford in for a new battery and a problem with a side panel. Both items were completed in a timely manner. I was contacted via text, cell phone and house phone to update me on the progress. Unfortunately my electric was out and my cell phone wasn't charged...so I didn't get the messages until the next day! Everyone is very courteous and friendly. More

Service Techs fix one thing, break another! The Service Reps are great! That's why there are 3 stars. If I were just rating the workmen. There would only be one star. More than once I've had to The Service Reps are great! That's why there are 3 stars. If I were just rating the workmen. There would only be one star. More than once I've had to bring my vehicle back to fix what the tech did or didn't do. Having to leave it overnight. Not worth it. More

Quick and easy! They didn't charge diagnostics for a/c when I thought it wasn't working but it was working fine. Patrick was quick to fix my o2 sensor and has always They didn't charge diagnostics for a/c when I thought it wasn't working but it was working fine. Patrick was quick to fix my o2 sensor and has always done a fine job on my car. More

FANTASTIC SERVICE!! We brought our Ford Fusion in for a Mini Doll Up which I had a coupon for. When we picked it up, we were amazed!!!! The inside and outside of the car We brought our Ford Fusion in for a Mini Doll Up which I had a coupon for. When we picked it up, we were amazed!!!! The inside and outside of the car looked brand new!!! Everything shines!!! Not only did they do a terrific job cleaning, polishing and waxing the vehicle but after I made the appointment I received (2) confirmations of the time and date; after dropping off the vehicle, I received a text asking if while we were waiting was there anything else they could do to make the wait more pleasant then, the shuttle brought my husband to work. EVERYTIME we have any dealings with Cortese, it just reaffirms that we chose the BEST dealership in the area to purchase and service our vehicles. Everyone that we have dealt with both this time and in the past go above and beyond to provide fantastic customer service!!! THANK YOU CORTESE FORD!! More

Darren in service is the best I get all my service done for my 2013 Ford F-150 at Cortese Ford. Darren in service has exceeded All my expectations even when I've had problems with I get all my service done for my 2013 Ford F-150 at Cortese Ford. Darren in service has exceeded All my expectations even when I've had problems with my four wheel drive that seem impossible to remedy. I can't recommend Cortese Ford more highly. More