
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Tops in the area We have been using the Cortese Ford dealership since we moved to the area almost 18 years ago. We have purchased 4 new Fords from Cortese over the yea We have been using the Cortese Ford dealership since we moved to the area almost 18 years ago. We have purchased 4 new Fords from Cortese over the years and are planning for another one this fall. We keep bringing our Fords back to the dealership for service even off of warranty, because we trust Keith and the team to do what is needed, and not run up a bill on "might need to be done" things. In fact, I had spoken to Keith about bringing my CTS V to Cortese Ford since I had purchased it out of town, but discovered it would have voided the warranty. More
Put me in the truck i was looking for Stopped in when I saw the particular truck I had been looking for. Laura helped me right away and had me driving home that evening. Completed the sale Stopped in when I saw the particular truck I had been looking for. Laura helped me right away and had me driving home that evening. Completed the sale on the following Monday without any hassle. More
Cortese service was excellent At every step of the way regarding this service visit, Cortese was pleasantly accommodating to my requests. First, I was leaving for the weekend prior At every step of the way regarding this service visit, Cortese was pleasantly accommodating to my requests. First, I was leaving for the weekend prior to a Monday appointment at the dealership. As I would not be needing my vehicle during this trip, I asked if I could leave my vehicle over the weekend and Monday, and they accommodated me. When I returned from my trip, they gave me a loaner vehicle to use. Progress on the service and availability of the vehicle was relayed to me by text messages from service advisor Patrick Zimmerman. When I arrived to pick up my vehicle, I found the service was covered by warranty with no hassle. All things considered, a pleasant experience. More
Always a pleasure! It's always a pleasure to have my vehicle serviced at Cortese! Very professional and courteous. Very relaxing waiting room with televisions and fresh It's always a pleasure to have my vehicle serviced at Cortese! Very professional and courteous. Very relaxing waiting room with televisions and fresh coffee. More
Didn't all requested. The seat covers have (4) clips each that attach somewhere on the console side of the seats. Have not been clipped since repairing the seat A/C. I requ The seat covers have (4) clips each that attach somewhere on the console side of the seats. Have not been clipped since repairing the seat A/C. I requested they attach it. Did not and did not mention it. More
Quick and friendly Went to have work done and they were very quick and the people there were very friendly with every customer I had seen come in and notified when the w Went to have work done and they were very quick and the people there were very friendly with every customer I had seen come in and notified when the work was complete More
Treated well They worked with me on the price, shuttle service rocks and cashing out was super friendly. Good follow-up and on time . Will continue to use They worked with me on the price, shuttle service rocks and cashing out was super friendly. Good follow-up and on time . Will continue to use More
Always receive the best of service!hh Have always had my leased car here for oil changes and inspections. The service here is outstanding and you can expect prompt courteous staff to help Have always had my leased car here for oil changes and inspections. The service here is outstanding and you can expect prompt courteous staff to help in any way they can. Cardell helped me lease my new Ford Escape.he really worked hard showing me the new features of the Ford lineup and got me a color I really like! More
Quick, expert service As usual Daren VanOrden was able to get my 2015 Super Duty in and out in less than an hour for service even though they were extremely busy that day. As usual Daren VanOrden was able to get my 2015 Super Duty in and out in less than an hour for service even though they were extremely busy that day. This is a great place to purchase and maintain your Ford and Lincoln vehicles, that's why we keep coming back here. More
My expierence was horrible. After paying for my car and signing all my paperwork, I was told it was put up for the wrong price. The car was listed at $33,990 and I was inquiring After paying for my car and signing all my paperwork, I was told it was put up for the wrong price. The car was listed at $33,990 and I was inquiring about it for a week before I saw it. A week later When I got to the dealership after traveling five hours from Philadelphia PA, I finally made it. I test drove th car and fell in love. After signingall if the paper work I proceeded to leave out the door and they stopped me. Pulled me in the back office and told me that they cannot sell me the car because the manager Shane made a mistake with the price of the car and it was suppose to really be $39,999. I asked how could they do siev thing if I already paid for it l. They insisted that they would’ne Let me leave with the Cat, even the owner John Cortese said the same. However, they did try to fix the situation but I still left unhappy because they charged me more for the car. More