
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Great Car Buying Experience!!! I am a recent college graduate and I wanted to get a new car when I got my first job but I had no idea when that would be. I went to Cortese Ford to l I am a recent college graduate and I wanted to get a new car when I got my first job but I had no idea when that would be. I went to Cortese Ford to look and Dan Tucker help me look around, He was really helpful even though he knew I had no idea when I was going to buy the car. When I got the Job 3 months later I knew who to call. He still remembered me after 3 months and was very helpful in finding me a car within the new stock. He was really pleasant, personable, and knowledgeable in all areas through the entire experience. He actually made car buying fun and enjoyable as it should be. More
You ask if I would recommend Dan Tucker and Cortese. I did. I found that Dad Tucker did a great job representing Ford and Cortese. I purchased a C-MAX a few days ago and found that the car actually met or exce I found that Dad Tucker did a great job representing Ford and Cortese. I purchased a C-MAX a few days ago and found that the car actually met or exceeded all of the advertised benefits. Dan is a credit to Cortese and Cortese is a credit to Ford. Your team, especially Dan, are all clearly dedicated to customer satisfaction. I have been and will be continuing to recommend Dan and Cortese to potential buyers. For example, I will be meeting shortly with members of the New York State Electric Vehicle Association and will be showing the C-MAX. I will also be showing spread sheets covering all of the details of energy use and costs for all trips taken to that date. FYI, I am a retired engineer and department head from Eastman Kodak; I founded the New York State Electric Vehicle Association and also the Electric Grand Prix Corp. (A 501(c)(3) nonprofit corporation). I founded the Genesee Region Clean Communities coalition, part of the US DoE's Clean Cities program and acted as its coordinator for many years. I know my way around EVs and other alternative fueled vehicles. I admire John Cortese for his efforts to bring clean alternate fueled vehicles into the Rochester region. He also must be commended for his efforts in this area. Feel free to contact me for additional information. Paul Heaney, pheaney@rochester.rr.com; Tel: 585-624-8182. More
happy couple great guy! did a great job find the mkx we wanted and at the price we needed. cant wait for the next car or truck he helps us buy! great guy! did a great job find the mkx we wanted and at the price we needed. cant wait for the next car or truck he helps us buy! More
Great Experience!!! Marc took the time to explain the many options of the Lincoln MKZ. He really did a thorough job from selling and made the finance piece go smoothly. M Marc took the time to explain the many options of the Lincoln MKZ. He really did a thorough job from selling and made the finance piece go smoothly. Marc made us feel very comfortable during our negotiation time. He really was the difference why my wife and I purchased our vehicle at Cortese. We would highly recommend Marc to anyone looking to purchase a Lincoln, he is extremely knowledgeable. More
Fantastic We just bought a 2014 LincolnMKZ at Cortese Auto Group. We couldn't be more pleased with the car or the excellent service we recieved. Our sales rep, We just bought a 2014 LincolnMKZ at Cortese Auto Group. We couldn't be more pleased with the car or the excellent service we recieved. Our sales rep, Wayne Rainey, was a joy to work with, he met us at the door, found the vehicle we were looking for, and went way over and above to get us the deal we needed to lease this car. We have been buying or leasing our cars from Cortese since 1996 and have never been disappointed in the treatment we get there. Thank you, Wayne and the entire staff at Cortese, you make buying a car so much easier and definitely better than any other car dealership! More
Cortese ford Henrietta, NY I have bought several vehicles here and Andrea was a pleasure to work with. She listened to our request with understanding and respect and delivered i I have bought several vehicles here and Andrea was a pleasure to work with. She listened to our request with understanding and respect and delivered in a very timely manor!! More
Chris whaling the best Chris whaling is one of the best and I'm very happy with the f150 xlt it was a great deal..if anyone is going to buy a car go to cortesse ford on henr Chris whaling is one of the best and I'm very happy with the f150 xlt it was a great deal..if anyone is going to buy a car go to cortesse ford on henrrietta ny and ask for Chris whaling he make sure you get the car you want at a decent price.thanks Chris ?? More
NEVER NEVER NEVER trust after market instillation When shopping for new vehicle convinced by sales person to have after market sun roof installed instead of dealer locate,with great hesitation agreed When shopping for new vehicle convinced by sales person to have after market sun roof installed instead of dealer locate,with great hesitation agreed and purchased.Due to installation and wind noise syn phone system is not usable! Numerous phone calls not returned from Denise Warren,currently working with general manager,who scheduled 6 service visits with no resolve, now once again no one will return phone calls.This problem is not able to be fixed due to size of sunroof, cut out and no roof light ,most recent problem pouring water in top on passenger side.. NO RETURN PHONE CALLS once again. Many weeks ago offered trade on vehicle at no additional cost to me since rescinded,and told problem solved ,it is not! Last discussion one month ago was not even an option,trading my car at a loss to me of 5500 dollars. Now no follow up or return calls,this is not an option, i did not cause the problem and should not have to pay for it.Customer service horrible with the exception of service writer Darin.Do not purchase a car her nice attitude and attentiveness will subside as soon as you leave and sign the contract. More
My experience with Cortese Lincoln in Henrietta NY * * * * * A few years ago, I have purchased a used 2007 Lincoln MKX from Cortese Lincoln and recently went in for service. The time has come where I had to put A few years ago, I have purchased a used 2007 Lincoln MKX from Cortese Lincoln and recently went in for service. The time has come where I had to put some $ into the vehicle for items not covered under the warranty and I shared my frustration with Dino in the Service Department. I inquired about leasing and he called Bill over who answered my questions. We eventually made our way to his office and long story short, we made a deal. I entered into my first leasing experience for a 3 yr. term. I'm leasing a beautiful, slick gray 2014 Lincoln MKX. Bill was very knowledgeable, informative and clear on his communications. My experience with Bill was a positive one and I would definitely recommend him to asssit you in your search for a vehicle. More
Service was exceptional - Dino!!! Every single time I go to get my vehicle serviced, I am treated as if I'm his favorite customer! At times, the repairs are high in cost but the custo Every single time I go to get my vehicle serviced, I am treated as if I'm his favorite customer! At times, the repairs are high in cost but the customer service is impeccable. More