
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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In past years I have dealt with Cortese (Dodge) when I decided to buy a Ford I thought I would give Cortese Ford a try. I did a Sunday drive through to see if Cortese had the car I was interested in. T decided to buy a Ford I thought I would give Cortese Ford a try. I did a Sunday drive through to see if Cortese had the car I was interested in. There were a whole line of them; but one stood out. I noted its location. Monday I drove to Cortese and walked through the front door. A salesman with a big friendly smile approached me, “Tom Ciavarri” he said and extended a hand. Hank Harrison I replied. “Is there something I can show you, Tom asked. A New 2012 Ford Transit Connect if you have one. Follow me Tom motioned. We walked across the lot directly to the van that had caught my eye. Tommy showed me all of the Transit Connects features; he explained it was a well proven van that had been sold in Europe for nearly a decade. That it had Fords dependable 2.0 four cylinder engine. (Like the one in my daughter’s mid 90s Focus) Tommy offered a test drive; I jumped at the chance. I loved the view from the driver seat, like a greenhouse. Tommy pointed out how nimble the van was, indeed made for narrow European streets, I felt I could go anywhere in the US with room to spare. Driving around I discovered Tommy and I had the same sense of humor as we likened The Transit Connect to the “SmartCar” of mini vans. Back at the Dealership Tommy put on his “I am a professional hat” and we got down to business. Questions about what I could afford per month, what about a down payment, trade in, all the necessary information to make a deal. Soon we were both satisfied with the numbers there was a handshake that sealed the deal. Would I recommend Tommy Ciavarri to a friend? You betcha. I would be sure the friend would get an honest deal. Henry Harrison More
Very professional With a great personality! Enjoyed my car buying experience with Mr.May and will be returning To purchase my next car in the future. car buying experience with Mr.May and will be returning To purchase my next car in the future. More
My experience with Tom was outstanding. I just moved to New York 6 months ago, and was looking to purchase a newer car. Since it was my first time stepping into a dealership, I was a little hesitant. Tom m New York 6 months ago, and was looking to purchase a newer car. Since it was my first time stepping into a dealership, I was a little hesitant. Tom made purchasing my first car as easy as pie. This guy really knows what he's doing, and makes sure you know exactly what you're getting with no secrets. As a student, I was a little worried about the financing but Tom really pulled some strings and got me an amazing offer. I will continue to work with Cortese Ford for all my vehicle needs, and STRONGLY suggest Tom Ciavarri to anyone going in. THANK YOU TOM and everyone at Cortese! :) More
Shane and Tim were very helpful and went the extra mile to ensure my satisfaction with my purchase. Tim even dropped the car off to me and my girlfriend at a nearby diner when it was ready. Thank you to t to ensure my satisfaction with my purchase. Tim even dropped the car off to me and my girlfriend at a nearby diner when it was ready. Thank you to the staff at Cortese. More
had a very good experience for our 1st time coming to this dealership. Tim May was excellent. Was a little disappointed that the day after we purchased the truck the battery had to be replaced. with the this dealership. Tim May was excellent. Was a little disappointed that the day after we purchased the truck the battery had to be replaced. with the help of Shane Chapin we were able to purchase a battery in Syracuse area without having to drive the hour and half back to Rochester He advised that we could send the receipt and be reimbursed for the cost of the battery This we very much appreciate. The truck does ride and handle very nice More
Wayne was extremely helpful. He thoroughly went through all of the details of the car prior to the test drive. He was up front, honest and open from the beginning which made him easy to trust. Once the dec all of the details of the car prior to the test drive. He was up front, honest and open from the beginning which made him easy to trust. Once the decision was made he went over every aspect of the car that I would need to know when I drove it of the lot. More
Both were helpful, knowledgeable and friendly. They listened to what I wanted and provided that and only that. I told them I don't like the sales game and I wanted their best price on the first offer. listened to what I wanted and provided that and only that. I told them I don't like the sales game and I wanted their best price on the first offer. I was very happy with the price and am very happy with the whole experience thus far. More
Not only was my sales rep and Josh the business manager friendly but the other associates made it a point to be friendly as well. Jason was straight forward and very professional and it was a pleasure to d friendly but the other associates made it a point to be friendly as well. Jason was straight forward and very professional and it was a pleasure to deal with him. From past experiences I was not looking forward to going through the process of buying a new car, but Jason and the rest of the employees at Cortese made it into a pleasureable experience and when people ask how I liked it there, I tell them I was happy with my experience and recomend them to others. More
Dan showed us several options and took time to explain the various features each choice offered. He worked with us to get our best trade value so that we were able to close the deal that day. We will retu the various features each choice offered. He worked with us to get our best trade value so that we were able to close the deal that day. We will return for our next car deal. More
My boyfriend (a car guy turned accountant) did some recon for me on the Ford Dealerships in the area. He told me about the friendly service and great deals at Cortese so he brought me in. I wasn't sure if I for me on the Ford Dealerships in the area. He told me about the friendly service and great deals at Cortese so he brought me in. I wasn't sure if I wanted to lease or buy and I didn't even really know what kind of car I wanted. After Tim took me for a ride in the last 2012 Ford Fusion I was in love. He worked with us on price and what our needs were...and we had some fun too!! After sleeping on it and talking to him the next day we were ready to make a deal and he told me that the car could be ready to pick up later that day! VERY exciting. This is my first new car and we ended up going with the lease, I had a lot of questions on both leasing as well as my new fancy car (I traded in my Chevy Lumina with 210,000 miles on it). Tim was thorough and was never mad that both nights we kept him after closing! The whole environment at Cortese was great, lots of laughs made the buying process exciting and not stressful at all. I will definitely recommend Cortese Ford and Tim May to any friends or family who are looking to buy or lease. Great experience overall!! More