
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Wayne was extremely helpful. He thoroughly went through all of the details of the car prior to the test drive. He was up front, honest and open from the beginning which made him easy to trust. Once the dec all of the details of the car prior to the test drive. He was up front, honest and open from the beginning which made him easy to trust. Once the decision was made he went over every aspect of the car that I would need to know when I drove it of the lot. More
Both were helpful, knowledgeable and friendly. They listened to what I wanted and provided that and only that. I told them I don't like the sales game and I wanted their best price on the first offer. listened to what I wanted and provided that and only that. I told them I don't like the sales game and I wanted their best price on the first offer. I was very happy with the price and am very happy with the whole experience thus far. More
Not only was my sales rep and Josh the business manager friendly but the other associates made it a point to be friendly as well. Jason was straight forward and very professional and it was a pleasure to d friendly but the other associates made it a point to be friendly as well. Jason was straight forward and very professional and it was a pleasure to deal with him. From past experiences I was not looking forward to going through the process of buying a new car, but Jason and the rest of the employees at Cortese made it into a pleasureable experience and when people ask how I liked it there, I tell them I was happy with my experience and recomend them to others. More
Dan showed us several options and took time to explain the various features each choice offered. He worked with us to get our best trade value so that we were able to close the deal that day. We will retu the various features each choice offered. He worked with us to get our best trade value so that we were able to close the deal that day. We will return for our next car deal. More
My boyfriend (a car guy turned accountant) did some recon for me on the Ford Dealerships in the area. He told me about the friendly service and great deals at Cortese so he brought me in. I wasn't sure if I for me on the Ford Dealerships in the area. He told me about the friendly service and great deals at Cortese so he brought me in. I wasn't sure if I wanted to lease or buy and I didn't even really know what kind of car I wanted. After Tim took me for a ride in the last 2012 Ford Fusion I was in love. He worked with us on price and what our needs were...and we had some fun too!! After sleeping on it and talking to him the next day we were ready to make a deal and he told me that the car could be ready to pick up later that day! VERY exciting. This is my first new car and we ended up going with the lease, I had a lot of questions on both leasing as well as my new fancy car (I traded in my Chevy Lumina with 210,000 miles on it). Tim was thorough and was never mad that both nights we kept him after closing! The whole environment at Cortese was great, lots of laughs made the buying process exciting and not stressful at all. I will definitely recommend Cortese Ford and Tim May to any friends or family who are looking to buy or lease. Great experience overall!! More
Our current Kia lease is coming to an end, so my husband Our current Kia lease is coming to an end, so my husband and I had shopped around at a few auto dealerships before coming to Cortese. When we walked Our current Kia lease is coming to an end, so my husband and I had shopped around at a few auto dealerships before coming to Cortese. When we walked in, we were greeted by a very nice gentleman, Sam Cubiotti. He made us feel welcome and at ease. He was extremely helpful, knowledgable and friendly. We felt comfortable with him, as we asked many questions about buying or leasing a new vehicle. Sam addressed all of our questions and concerns, when purchasing our new Jeep Liberty Latitude. He informed us of many different options that would suit our needs best. Sam is an easy going person and we did not feel pressured in any way, he is a wonderful asset to your company. It was because of Sam Cubiotti that My husband and I did not lease or buy a Kia, however we purchased a new Jeep Liberty Latitude. We had a very wonderful and mememorable experience at Cortese Auto Block and we would recommend Sam Cubiotti and this dealership to anyone!!! Thanks Sam! :) More
I am quite the difficult client when it comes to car shopping. I have researched and visited other dealers all around the county. I came back to Cortese because no where else did I get the same patience shopping. I have researched and visited other dealers all around the county. I came back to Cortese because no where else did I get the same patience. Plus they were able to give me more than I wanted. They went the extra mile, and even helped me bring my rental back. I always feel welcome when I walk in the door. Denise stayed late and worked hard to make a deal and I appreciated that. More
On 12/27/12 I walked into Cortese Dealership after I had fallen in Love with a Dodge Ram 1500 4X4 parked out front. I was conservatively optimistic, however, a bit uncomfortable and reserved based on my pas fallen in Love with a Dodge Ram 1500 4X4 parked out front. I was conservatively optimistic, however, a bit uncomfortable and reserved based on my past experiences with Salesmen at previous dealerships. Then Dave Hilner appproached me & immediately made me feel comfortable with his knowledge, expertise, proffesionalism, customer focus and friendliness.I really feel Dave was interested in creating a personal relationship with me right from the get go and has never wavered from that since. Wanting to be my point of contact with any questions, concerns, or simple requests. Always staying a step ahead of me,... switching insurance coverages, arranging appts for Zeibart protection for truck, & having vehicle clean warm & ready for my wife & I every time... Awesome!!..The last Salesman at Vision Hyundai who sold my wife & I a brand-new vehicle didnt want to have anything to do with us after the sale was finalized and shuffled us off to various service dept. with any concerns we had. I will continue to come to Dave in the future for any vehicle intersts and concerns, As well as "HIGHLY" recommend him to anyone interested in an Exemplary buying experience that is customer-driven..and Not Sales-driven as I have experienced at so many Dealerships in past. Thank You Dave for helping me realize my Dream Truck! More
Sam was great, he was polite, friendly, and approachable he really worked with me from the time I walked onto the show room until I was introduced to Jason Hennesy. The descriptors I used for Sam also app he really worked with me from the time I walked onto the show room until I was introduced to Jason Hennesy. The descriptors I used for Sam also applies to Jason. Jason was very patient with me. He explained everything in detail before I signed. Overall, my experience was very positive. I will reccommend Cortese to my friends. The staff(Sam and Jason) are GREAT!! Sincerely, Evelyn McNeill E More
Great experience! Denise was a pleasure to work with. She was very helpful and was able to answer all our questions and address our concerns. We look forward to doing business with them again. She was very helpful and was able to answer all our questions and address our concerns. We look forward to doing business with them again. More