Cortese Ford Lincoln

Lisa Puma followed up the email regarding the type of car I was looking for by calling first thing in the morning. She set everything into motion for my appointment and test drive. Our sales rep was And I was looking for by calling first thing in the morning. She set everything into motion for my appointment and test drive. Our sales rep was Andrea Grippi - who was fantastic. She is energetic, had already narrowed the search down based on the information sent via email, and had a few cars ready to go. Andrea was fun to work with - something I never thought I'd say about a car salesman. My wife Marianne said she feels comfortable calling Andrea if she has some questions about the car and she's never felt that way about a dealer before. Cortese was the third dealership we had been too that day and we had planned to go to a fourth - but the buying experience was so good we closed the deal without visiting the other car lot. Andrea was more into customer service than "selling" and it actually made us ready to buy the car. She also introduced us to guys in the service department, something else no other dealership did. Joe DiGuardi was friendly and professional on the financing side of things. I would prefer to have the information about the extended warranty options prior to coming into pick up the car and finalize paperwork - just because it slows the process down and dampens the excitement of buying the car. I assume that's just the model the dealership follows and this doesn't reflect on Joe's job or interaction with us at all. And - 5 days after buying the car, we love it! Thanks. Scott & Marianne Benjamin More

Tony did a great job in answering questions and explaining the car. The overall experience at cortese was excellent, I saw the photos of the car on the Internet and it looked as good in person as i explaining the car. The overall experience at cortese was excellent, I saw the photos of the car on the Internet and it looked as good in person as it did on the web. More

I came into the store knowing what I wanted, and Dan was able to get it for me at a price I could afford. Gave me a fair price on my trade in considering the condition, and made the whole process as quick a able to get it for me at a price I could afford. Gave me a fair price on my trade in considering the condition, and made the whole process as quick and easy as possible for me. More

Tim May did a fantastic job getting me the best deal possible on a new 2012 Fusion. The sales process was painless. I would recommend Tim and Cortese to all my friends. possible on a new 2012 Fusion. The sales process was painless. I would recommend Tim and Cortese to all my friends. More

I was looking for a new car with a limited budget and Tom was welcoming. He didn't try to fast talk me, but made me feel comfortable by showing me cars within my price range and explaining the buying and lea was welcoming. He didn't try to fast talk me, but made me feel comfortable by showing me cars within my price range and explaining the buying and leasing options. I felt no pressure to make a decision and he encouraged me to take my time to find the car that is right for me. Once I made a decision, he worked DILIGENTLY to get me the best payment plan. I was more than statisfied with Tom Fogg and the other staff who were able to get me the best deal possible and on the road. :) More

Dan Tucker was very helpful in finalizing the installation of our trailer hitch, and even drove our Escape to our house when the work was completed. installation of our trailer hitch, and even drove our Escape to our house when the work was completed. More

An outstanding buying experience in all respects. Anna was thoroughly informed about all aspects of the vehicle's performance and features, and discussed those with me in a factual manner free of hyperbol was thoroughly informed about all aspects of the vehicle's performance and features, and discussed those with me in a factual manner free of hyperbole or degrading other manufacturer's products. She was always responsive, allowing me to go at my own pace, and spent as much time with me as I desired. The car was ordered just the way I wanted, she kept me informed on its status, and it arrived almost exactly at the estimated time. I look forward to giving as many referrals as I can to Cortese and Anna. I also want to note that anyone else with whom I had contact, no matter how briefly, was competent and professional with a friendly demeanor. Cortese is a top shelf operation. More

I had a good idea of what I was looking for in a new car but the combination of what I wanted was not easy to find. Shane took the time to listen and made the suggestion to order the vehicle I wanted. I ask but the combination of what I wanted was not easy to find. Shane took the time to listen and made the suggestion to order the vehicle I wanted. I asked for a back up camera in the Escape and had been told at another dealership it could not be done. Shane made a few calls and discovered it could be done. The trade in value of my existing car was extremely fair and an amount was even added if I made the deal that day. I never felt rushed or pressured when working with Shane...in fact we seemed to work together on getting the vehicle I wanted. I have already told friends about my experience at Cortese and highly recommend them. More

The sales staff were very helpful, friendly, and eager to offer their assistance, to help us get financed. We bought a used vehicle that was an exceptional value, considering the price, year, and millage. offer their assistance, to help us get financed. We bought a used vehicle that was an exceptional value, considering the price, year, and millage. I hope to do business with them again and again. Pastor Brian Sheldon More

Denise was very friendly and gave us zero pressure to buy. She was great to work with thru out the complete process. Our complete satisfaction seemed to be her goal. We were very impressed with Kevin Mac buy. She was great to work with thru out the complete process. Our complete satisfaction seemed to be her goal. We were very impressed with Kevin Mack also. He took care of a few minor cosmetic concerns we had with the truck while we waited. He also went out of his way to make sure we were happy. You have great employees and a great dealership. We look forward to buying our next vehicle from your dealership. Jim & Cheryl Mulcahy More