
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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The dreaded car buying experience. You will NOT find that at Cortese Dodge. Our experience was very positive. We were treated respectfully and all the staff was very friendly and professional. We wor that at Cortese Dodge. Our experience was very positive. We were treated respectfully and all the staff was very friendly and professional. We worked with Anna(sales), Josh(sales), Josh(financing), and Joe(sales manager). They all did their job very well as they laid out the pros and cons of some of the final decisions we had to make. Their selection is great. They had a large assortment and had what we were looking for. We worked with Anna over the phone on the details of the purchase. We were concerned about driving over 100 miles and possibly having to deal with your typical bad apple car dealer and finding out the deal changed when we got there. This was NOT the case at all. It was just the opposite. Dealerships like yours will hopefully change the old negative perceptions of the car buying experience. Thank you for making the car buying experience pleasurable. Treating potential customers like you treated us will help you grow your business and sell lots of vehicles. Sincerely, Dave and Nichole More
Working with Tizo was a fantastic experience! I had shopped around at a couple of other dealerships in the Upstate area and did not have near the wonderful experience that I had at Cortese. While work shopped around at a couple of other dealerships in the Upstate area and did not have near the wonderful experience that I had at Cortese. While working with Tizo I never felt pressured to sign or drive anything I did not want to. I came in with a specific budget in mind (which was not a lot considering I am a recent college graduate) which was respected by everyone involved in my car leasing experience at Cortese. Tizo and his team found me the perfect 2012 Grand Cherokee!!! More
Tim May at Cortse Lincoln was very informative, not pushy. I came into the dealership to look at another model but after talking with Tim and hearing all the benefits and options that came with a Linc pushy. I came into the dealership to look at another model but after talking with Tim and hearing all the benefits and options that came with a Lincoln I decide to drive one. I knew the Lincoln was the right car for me after drivig it. Tim and the dealership gave a good price for my trade in. We didn't want to haggle and ask for the best prce. Tim came back with a decent price, we asked for a little more money off. Tim was happy to have the finance department take a second look at our price. After a few minutes Tim came back with the price we wanted and the deal was made. My husband and I walked out of Cortese feeling we got a great deal and also liked how we were treated with respect. I came back the next day to pick up my new Lincoln and again Tim greeted me. He walked out with me and went over the sound system and set up the webpage and programed my phone system. The car was spotless and looked great. Thanks again for a great experience we will be telling everyone where we bought our new Licoln. More
Tom Fogg made buying my 2009 Dodge Charger a relaxing experience.. there was no pressure.. and he was a pleasure to deal with.. very down to earth.. Cortese walked me through every step of the way.. it w experience.. there was no pressure.. and he was a pleasure to deal with.. very down to earth.. Cortese walked me through every step of the way.. it was a very painless process.. so if your looking to buy new or used you cant go wrong with Cortese or Tom.. More
We were contacted via phone and e-mail immediately, and all the paperwork cr&p was done before we even arrived. We were greeted cordially by every team member whether they had anything to do with our tran all the paperwork cr&p was done before we even arrived. We were greeted cordially by every team member whether they had anything to do with our transaction or not. Tim's smile and laugh are absolutely infectious, and he was thorough, attentive, congenial, and showed no signs of dismay that my husband and I were keeping him so late beyond closing time. The speedy process, and the finance genius (and I mean that literally) make the entire experience a treasured one. I feel like we made friends in addition to buying a car. Thanks to everyone 'cause I know it is a total team effort behind the desks, and in the service bays as well as out front. More
I had a good expirience to start throughout the purchase agreement... i am very happy with my ranger... would go back in the future for sure agreement... i am very happy with my ranger... would go back in the future for sure More
Wayne was a great sales person. He did his job with ease. Whatever we wanted to do was fine with him. He let us test drive more than the vehicle that we bought. The only part of buying a vehicle is the hagg Whatever we wanted to do was fine with him. He let us test drive more than the vehicle that we bought. The only part of buying a vehicle is the haggle over price. This is the selling price, this is the trade for your vechile. Back & forth several times. Not to my liking but I know that's part of the buying process. The team @ the Lincoln store work very well together. Just everything was great. The showroom was spotless, as well as the shop area. The employees that work for you must be treated fairly, as they all seem to take pride in their job and the facility. More
Tim May was a genuine and caring salesman. He helped me with the usually dreaded car buying experience. Since I am a female I would like to express that I was not intimidated nor demeaned in any areas of with the usually dreaded car buying experience. Since I am a female I would like to express that I was not intimidated nor demeaned in any areas of the car purchase. I walked away feeling that I finally found a dealership that is unlike any I have been to previously. I would absolutely refer anyone to this dealership. This was our second purchase in one year and will never go to any other dealership for purchases or maintenance work. We also purchased the Ziebart packages and found that a great investment for the longevity of our Escalade (our 5th cadillac) and Jeep (our third). You will find Tim May in the Lincoln showroom but he can help you with your purchase in any of the 3-4 buildings and with any of the makes you prefer. He was also instrumental with his knowledge of the Ziebart offerings too. Their garage is spotless and organized. I met the entire staff and found all of them very helpful and offered to explain anything further if necessary. Norma in the cashier's office was also great!! Do not hesitate to purchase your vehicle from these professionals. More
Cortese Lincoln was extremely helpful in helping me decide what the best decision would be for me. I did not feel pressured to buy/lease or to get a new or used car. I would suggest ALL of my friends a decide what the best decision would be for me. I did not feel pressured to buy/lease or to get a new or used car. I would suggest ALL of my friends and family to go to Cortese Lincoln for their next car. I will be a life long customer! More
Our experience with Fahad was outstanding! Without a doubt, Fahad helped us thru the process of leasing. He was not pushy and seemed to have a real desire to be helpful to us. We have leased many vehicl doubt, Fahad helped us thru the process of leasing. He was not pushy and seemed to have a real desire to be helpful to us. We have leased many vehicles from Ford, dealt with many salesman and Fahad was one of the best. We will certainly recommend him and your dealership to others. We love our new Ford escape! Thank you, Daun and Sue Nowak More