
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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My experience @ Cortese was wonderful...David not only did his job as a salesman; he listened. Which was extremely important to me. He and others met my needs and beyond. It was a perfect way to end th did his job as a salesman; he listened. Which was extremely important to me. He and others met my needs and beyond. It was a perfect way to end the week; being able to drive home my new vehicle. It's all I hoped it wouild be & more Thank you David. More
Awesome Dealership. First place I went to where no one was pushy. I went to buy a used vehicle and drove away with a brand spanking new 2011 Chrysler 200. I went in with pre-approved financing thinking no was pushy. I went to buy a used vehicle and drove away with a brand spanking new 2011 Chrysler 200. I went in with pre-approved financing thinking no way I could get a new car, well they got me much much better financing so I could get a new car for the same monthly payment I would have had for a used car, plus I got an extended warranty in there too. More
After getting some disappointing news from another dealership, I decided to go online. I was very impressed with Cortese's website and the ease of obtaining information, even for my trade in. The st dealership, I decided to go online. I was very impressed with Cortese's website and the ease of obtaining information, even for my trade in. The staff was very attentive and informational. When I arrived at the dealership I was blessed with meeting Mr. Fogg, who took his time to explain all my possibilites and listen to all my concerns. He was professional and honest. As the time passed, Mr. Fogg explained the process, and kept the hope that the dealership would do all that was in their control to make sure I got the best deal possible. I am extremly pleased with the results! I received a good deal to fit my needs and saved a bundle in my monthly expenses!! I usually dread dealerships, but Cortese staff and Tom made this experience enjoyable. I look forward to working with Cortese and Tom in the future. My New Calibrese Mango Tango, is a breath of Fresh Air! Thanks Tom! More
I think Andrea was vary prompt and courtious in her I think Andrea was vary prompt and courtious in her caring for my attention. She was very optimistic in providing me a vehicle that I was looking for I think Andrea was vary prompt and courtious in her caring for my attention. She was very optimistic in providing me a vehicle that I was looking for. I was only shopping around at differant dealerships and was not planning on buying a vehicle that day. She was confident enough in reading me and knowing what she would be able to do in satisfying my needs with knowing what Cortese had to offer. She was patient with me in my decision making as well as knowledgeable in helping me to see what was available. I think Andrea did an exceptional job in what she had to work with(regarding the price) as well as what was available. More
Sales Consultant Denise Warren knew her product, was candid and pleasant in our discussions. She was ready with paperwork, was attentive and responsive to my questions. I really felt that for the time b candid and pleasant in our discussions. She was ready with paperwork, was attentive and responsive to my questions. I really felt that for the time being she was a friend. When a difficulty arose with the car I had purchased, she immediately contacted the proper people to have the problem resolved. The experiance with her was as good as it gets! Service Advisor Dino D'Aloisio was immediately responsive to the problem mentioned above and was quick to provide a temporary vehicle for my use while waiting for service. He escorted me to a comfortable area in the showroom for me to review the new car manuals while I waited. Very nice attitude. More
I want to start out by thanking Dave Eichelberger for going the distance and beyond for me when other dealerships would not give me the time. I had negative equity and a payment that I had to stay in and going the distance and beyond for me when other dealerships would not give me the time. I had negative equity and a payment that I had to stay in and Dave said he could make it work. True to his word Dave did. Not only did I purchace my explorer from Dave my cousin with new credit Dave got him into a brand new car when other dealers told him it would never happen. The whole staff at Cortese is what makes this dealership get 5 stars in my opinion. I have had a couple of small issues and never once was mistreated by servece or told I need more than what was required. I have purchased many used cars in the past but I assure you when it comes time to make my next purchace it won't be from any other dealer or salesman. I actually tried to make another purchace and they talked me out of it so I will get a better deal in the near future. Keep in mind that no one makes money if I walk out the door in my same car. This is a dealership that works for you not there pockets. Thanks again to everyone at Cortese Ford and many thanks to Dave. More
DAVE WAS AT THE FORD GARAGE AND I WAS LOOKING FOR THE 2010 VW TDI ADVERTISED THRU EBAY. DAVE TOOK ME FOR A RIDE IN THE CAR AND WAS MORE KNOWLEDGABLE ABOUT THE CAR THAN I WAS AND HE'S A FORD SALESPERSON. 2010 VW TDI ADVERTISED THRU EBAY. DAVE TOOK ME FOR A RIDE IN THE CAR AND WAS MORE KNOWLEDGABLE ABOUT THE CAR THAN I WAS AND HE'S A FORD SALESPERSON. I DROVE MY 06 HONDA, MY BUSINESS CAR, BUT WAS INTERESTED IN TRADING MY WIFE'S 06 SUBARU. I WAS OFFERED A FAIR WHOLESALE PRICE FOR THE SUBARU (UNSEEN) AND DAVE WROTE UP THE OFFER WHICH I ACCEPTED. I WENT HOME GOT THE CAR, RETURNED TO THE DEALER AND CONSUMMATED THE DEAL. I HAD HOPED TO GET A LITTLE MORE FOR THE SUBARU, BUT OVERALL VERY HAPPY WITH THE WAY DAVE TREATED ME. THAT NIGHT I DROVE THE VW HOME TO MY WIFE WHO HAD NOT EVEN SEEN THE CAR. I KNEW SHE'D BE PLEASED AND SHE WAS. DAVE HAS MY FUTURE BUSINESS. AT NO TIME DID I FEEL PRESSURED TO BUY THE VW. IT WAS A CAR THAT I'VE BEEN LOOKING FOR FOR MANY MONTHS. More
I would highly recommend Cortese Auto Group to my family and friends who are in the market for a new or used vehicle to ask for Andrea Grippi. Andrea provided excellent service who went out of her way to a and friends who are in the market for a new or used vehicle to ask for Andrea Grippi. Andrea provided excellent service who went out of her way to answer all of our many questions. Andrea is a true example of an honest, hard working salesperson who truly gives 100% of herself in making sure her customer is satisfied. More
Stopped in looking for a new vehicle, not knowing what we wanted. Test drove a couple models, but wanted to look at other manufacturers as well. Very informative, with no pressure from the sales team. Aft wanted. Test drove a couple models, but wanted to look at other manufacturers as well. Very informative, with no pressure from the sales team. After several weeks of shopping around, and being bombarded with constant, daily phone calls from other dealers, we returned to Denise, knowing exactly what we wanted. Cortese searched for the options we wanted, but did not find an exact match, so they ordered our vehicle to match our specific needs, without being pressured to "settle" for a vehicle that was close. Was told 4 to 6 weeks for delivery, and the Explorer arrived on the 4th week. There was never a hiccup during the entire process. And the service didn't stop after we took possession of the new Explorer. We have received several calls asking if we are happy with the vehicle and if we have any questions regarding the technology within the vehicle. We will be lifelong customers for both sales and service. A+++ to Ford, and the Cortese Sales, Finance and Management teams for a great experience. More
I went to Cortese to trade in my old Stratus for cash, but ended up leaving with a 2008 Jeep Grand Cherokee and trade-in. I'm glad and surprised that I was assigned a salesman who is not afraid to tell it but ended up leaving with a 2008 Jeep Grand Cherokee and trade-in. I'm glad and surprised that I was assigned a salesman who is not afraid to tell it how it is and truly work to get you the best price. It is hardworking, genuinely nice individuals like this who keep customers coming back for years. Thanks for breaking the stereotype of the used car salesman and getting me into a nice vehicle within my price range. More