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Cortese Ford Lincoln

Rochester, NY

4.6
2,346 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,346 reviews

February 23, 2021

Good work for a fair price done in a reasonable amount of time. My only negative is that the service writer did not introduce himself to me so I really don’t know who I worked with. He did a good job. More

by Remora Kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

Bill is the best! Makes it such an easy process and always presents several options to meet your needs. Have had the pleasure of purchasing several cars with him over the years and also leases. Bill is More

by thrdbase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Clifford
February 19, 2021

Al is always consistent with "customer is number one ". Thanks again Al. It makes coming back a whole lot easier to accept for compromised auto circumstances. More

by sean_ossont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rosseter
February 19, 2021

Always have great service when visiting this dealership. I have went to to West Herr because it’s closer to my house but have found that Cortese outperforms them in every way . Highly recommend Cortese for More

by GREGORY.HALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren /Darrell
February 19, 2021

Darren once again was top notch in his professionalism and care he took when I had my F-150 serviced. He kept me informed and did what it took get my truck's brakes fixed quickly. More

by steven_call
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Van Orden
February 17, 2021

I was met immediately by Al and made to feel comfortable. He explained how things worked as this was my first visit to this dealership. It was also my very first service with my 2020 Ford Ranger. I chose NOT More

by mmoellering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rosseter
February 17, 2021

My car had two issues tied to a part being relaxed. After being told by the repair manager that both problems were corrected with this install, and after paying for the repairs, I was disappointed to learn o More

by DEREKHENDRICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2021

In and out in 1 hour for an oil change and inspection. What more could you ask for? Oh wait, you need more words. One two, buckle my shoe......I'm out More

by boblewandowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren (Service), Tommy Ciavarri
February 13, 2021

I always love the ultimate service I receive when I bring my Ford Edge vehicle in for general maintenance! The service department is the best! More

by jarauber13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

Pros: Professional, courteous, communicated well and made recommendation for the best interest of the job at hand and was appropriate. Cons:. Had no clue where to park to pick up my vehicle as there are n More

by milescj70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah Heath -Sales: Professional, personable, excellent verbal skills overall excellent job and follow through.
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