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Cortese Ford Lincoln - Service Center

Rochester, NY

4.5
1,261 Reviews

1,261 Reviews of Cortese Ford Lincoln - Service Center

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June 18, 2025

Over priced! Ripoff dealership. They should be ashamed! I will Never trust them again! Good riddance! More

by berly40ish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
Jun 18, 2025 -

Cortese Ford Lincoln responded

Hello, thank you for your feedback, I attempted to locate your contact information to speak with you about your concern, however due to the lack of contact information I was unable to do so. I welcome the opportunity to speak with you if this is an option. Please give me a call at your convenience. Thanks Michelle @Cortese Customer Relations 585-277-3241

June 06, 2025

Jack and Zach did a very good job they took very care of my car needs I will comeback when I need work done on my car if I buy a new Ford I will come to More

by orv4god
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Sypolt serice advisor and Jack and Zach keep the price where I need it to be he keep my mind at ease
Jun 06, 2025 -

Cortese Ford Lincoln responded

Thanks for the great feedback. We appreciate your business.

June 06, 2025

Mike Nazzaro and his team have always been great to work with. Very accommodating & get the job done. More

by pmazzullo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Nazzaro
Jun 16, 2025 -

Cortese Ford Lincoln responded

Thank you for the great review.

May 30, 2025

We had Ryan as our dealer. He was very friendly He was not pushy at all More

by bettydoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

I always get top notch service at Cortese Ford. I always get just what I need done and if other things are found, I am asked if I want it done and how much it will cost. I have been buying Ford f More

by pellen29
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Cortese Ford Lincoln responded

Thanks for the great feedback. We appreciate your business.

May 12, 2025

Parking to drop off my vehicle was a little tight, but managed just fine. Check in was efficient and they completed it on time. More

by rko_ce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Cortese Ford Lincoln responded

Thanks for the great feedback and your business.

May 09, 2025

This is a great dealership. Seems like they really try to do what is good for the customer. I would recommend Cortese Ford to anyone. They are all very helpful and professional. More

by jakedavis0255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Cortese Ford Lincoln responded

Thanks for the great review. We appreciate your business.

May 06, 2025

Always treated well everytime I'm there. My questions are always answered in a professional manor. Excellent service team. More

by mrpylak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Cortese Ford Lincoln responded

Thank you so much for the kind words.

April 29, 2025

They looked at my car for 5 minutes and didn’t fix the issue after saying they did More

by Grivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Osier
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

I would like to say a big Thank You to Darren Vanorden for his help in to getting my 2025 Ford Escape fixed by working the phones to get whatever was needed to get the car back on the road. His help was i More

by ttsmith885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Cortese Ford Lincoln responded

Thank you so much for your business and the great review. We appreciate you.

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